My Nonprofit Reviews
Review for Silicon Valley FACES, San Jose, CA, USA
The reviews on this site about Silicon Valley Faces' Education Program appear to be on point. However, the non-profit agency houses the Victim Compensation Program which has not been reviewed.
I have worked for this agency since it was NCCJ, which then changed their name to SVCCJ and then to Silicon Valley Faces, or just Faces now. Unfortunately I can't say that it's been the best agency to work for ever since it became Silicon Valley Faces.
Management is lacking in leadership skills and there are several faces each manager wears. the executive director has admitted that she has no idea what each unit does other than what she perceives. Because of this the victim compensation program is lacking direction and morale is at an all time low. Add the lack of raises or even a cost of living adjustments and you've got the most depressed and repressed employees. Plus there is a salary cap so even if you're the best employee there and you've reached that cap- NO RAISE!!
The executive director feels that each employee should be working for the agency not for a paycheck but for the mission. Yet each mission is different. The education program is different from the victim compensation program mission. Mind you, the executive director is a nun who has no family to support and probably has great benefits through her order. So while each staff member deals with $50.00 co-pays and no COLA she sits back and gets to judge us on whether or not we are here to fight for her mission. I suppose living in one of the most expensive areas in the United States means nothing to her. And I suppose working for the agency for more than 5+ years still does not show commitment. And if the new bill which would raise minimum wage to $15.00 per hour passes, people working retail would make just as much as a new employee here. So the college degree that you worked so hard for means squat because 1) you'll never get promoted and 2) you can make just as much and probably more working at McDonalds (at least at McDonalds you have a chance to become a manager and get pay raises).
As far other managers go they only hold productive employees accountable for their actions. If you are lacking the ability to multitask they do not hold that lacking employee accountable to correct their problem. Rather they pick on the employee who can multitask and pass the lacking employees work to the already stronger employee. So here's the message that is silently promoted: get hired, do mediocre work and it's okay because there is a better employee who will pick up your slack.
And, if you're pregnant you officially become a black sheep and burden on the agency. They (all managers) will act as if you being on leave is a very bad thing. They will not accept a disability statement from your physician and if they do it is reluctantly. Then they will overload you with assignments, probably with the hope that you quit. They take the entire joy of pregnancy and the joy of becoming a parent out. Here's a tip: if you get to a point where you become disabled and need to submit a disability statement, do so with an employment attorney present. As you'll read later on, they make rules up as they go and don't exactly do things legally.
I know most are probably thinking that pregnant women are a very protected class. And they are- just not at Silicon Valley Faces. There is no proper Human Resources Department to protect the employees. Rules are made up on the fly. If you're well liked the rules are adjusted for you. But if you're not on the not-so-liked list all rules are adjusted to make your life a little harder.
Silicon Valley Faces has nothing to do with those who have been victims of violent crimes. They are two separate agencies that, for some odd reason, are housed together. When you have an executive director that has admitted she has no idea what we do, it's time to find a new executive director. One that understands the emotional and mental impact it has on a person.
I've seen this place go from a wonderful place to work to a depressing agency. The victims compensation program is a wonderful program. It's the place that houses them that is not. I say stay clear of employment with this place. Unless you never and I mean NEVER want to advance your career and love being treated like a piece of garbage.
If I had to make changes to this organization, I would...
Get a new executive director that know what the Victim Compensation Program does. Get a proper Human Resources Department.
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