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Cindy

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1 reviews

Review for Day Worker Center of Mountain VIew, Mountain VIew, CA, USA

Rating: 5 stars  

Great service! If I had known how easy this was, I would have used the service a long time ago for all my home projects. I have complete peace of mind using this service rather than picking up a dayworker near Home Depot. I needed a person to plant shrubs in my front garden, clean window screens, wash windows, and help with a clean out of my yards so I could go to the dump. I called ahead and Maria was very nice and explained the program to me. I arrived Saturday morning and filled out a short 1-page order form. In a few minutes she introduced me to Roberto Jiminez who was about as old as I am but in much better physical condition. He spoke enough English so we could communicate, and Maria said I could call her and put him on the phone if he wasn't understanding my directions. I didn't need to do that. Roberto worked hard without much supervision and made suggestions or asked questions as needed. I treated him to lunch and took him back to the center at the end of the day. Although $10 an hour pay is the minimum, I decided to pay $12 an hour for a living wage. It was well worth it and I got all my projects done in 8 hours. Contrary to the myth I heard, you do not need to hire the worker for a full 8 hours. Finally, I must tell you that Roberto told me how he likes coming to this dayworker center because of how it is organized, and that you can buy $2 meals at the church as you are waiting for work to come in. I must also tell you this last bit. When we first went to the center, Maria was talking to about 20 young people in Spanish. At first I thought these were the dayworkers but noticed they were all young. Later, Maria explained that they were students learning Spanish and they were coming over to work with the dayworkers one-on-one to help the dayworkers improve their English. Talk about strategic planning. This Dayworker Center gets 5 stars from a very satisfied customer!

I've personally experienced the results of this organization in...

the smiles on clients and workers faces for a job well done at the end of the day.

If I had to make changes to this organization, I would...

Keep it at this location. It seems to work very well for both clients and the workers. It is near public transportation, in a downtown business district where clients are comfortable, and in a church which has extra services such as meals or a place to sit.

What I've enjoyed the most about my experience with this nonprofit is...

ease of use and quality of work

The kinds of staff and volunteers that I met were...

Friendly, efficient, hard-working.

If this organization had 10 million bucks, it could...

make a difference in low-income and re-entry job workers lives; and re-establish English as the principal language for better communication among everyone.

Ways to make it better...

There was more advertising and possibly a website for first-time clients with a FAQ to debunk myths.

In my opinion, the biggest challenges facing this organization are...

More clients, more work. This needs to be more heavily advertised, press releases, news stories, to bring in more clients. This is a great service.

One thing I'd also say is that...

Thanks to the Church sponsoring the dayworker center.

When was your last experience with this nonprofit?

2008

Role:  Client Served & Hired a dayworker for household gardening and cleaning.