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maxinewant2be

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1 reviews

Review for Green Pets Charities, Canton, GA, USA

Rating: 1 stars  

I adopted an older Pekingese named "Apollo" from this selter on late December 2013. I love the dog and do not want to give him up, but I have many problems with this shelter.

As of today (May 2014) and despite many attempts at reaching these people, I have still not received a copy of the signed contract, nor any of the paper work that was promised to me.

They gave me a checkup record stating that the dog was basically healthy, and a Rabies shot certificate, but neither paper had a reference the dog's name as Apollo, but it was written in by hand. They told me he did not have a microchip, but I have since discovered that he does have one. I have also discoivered that he has heartworms, and it was an infection that was established long ago enough for it to be known at the time of his adoption.

I still have the borrowed crate and other equipment that they left at my home for the "puppy visit", but repeated requests to have the stuff picked up have remained unanswered.

I love the dog and am willing to pay for the heartworm treatment, but I would never recommend that anyone wanting to adopt a pet come to this site.

If I had to make changes to this organization, I would...

Train the staff to handle the processes more professionally. Failure to return phone calls is inexcusable.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2013

Role:  Client Served

We tried our best but all rescues do not work out. We agreed to take the dog back.