My Nonprofit Reviews

protectingyourdonations
Review for Purr Partners, Youngsville, NC, USA
These people are extremely cold in their dealings with future adopters. I was told I was going to be receiving a kitten and was in the process of filling out a contract when they abruptly denied it. My family has also donated money to this organization (the process was confusing to say the least). And I was told that countless of animals were being killed and they just couldn't hold her one more day. However, I was informed that she was being held in a small room in the foster house (fishy, fishy, fishy). No pun intended. The manager made me cry on the phone she was so rude and curt. I hope she deals more politely with cute, fuzzy animals.
More Feedback
If I had to make changes to this organization, I would...
Find a new manager. She is rude, cold and extremely unprofessional.
Was your donation impactful?
Unlikely
How likely is it that you would recommend that a friend donate to this group?
No
How likely are you to donate to this group again?
No
When was your last experience with this nonprofit?
2013
As an all volunteer group, we explain to every adopter that we do not hold animals. Too many times, we have done this, and the cat or kitten ended up not getting that promised home. This is clearly stated on the website, and every potential adopter is told. As for stopping an adoption in the middle of the contract, I would be very surprised that this would happen unless some new information suddenly came to light. In that case, we will always do what is in the best interests of our foster animals. We understand that people get upset when a cat or kitten they want badly is not available to them which could happen for many reasons, all of which are explained. Our reputation with thousands of adopters and within the rescue community and with our vets tells us we are doing something right. Our apologies are extended if someone encountered rudeness, but we do not apologize for making informed and educated decisions about the placement and wellbeing of our animals.