My Nonprofit Reviews

This is far from a great non profit. I was shopping at Petsmart with my Fiancé and as usual we walk past the adoptions section to see the cats. I did not have any intention to do more than look but there was a 2-3 year old black cat that we instantly fell in love with and felt a connection to. I had recently last year lost a black cat who would be his age had the thousands I spent on surgery to help his condition saved his life. I at that point decided we would adopt him and give him a home. I went through the proper channels. Spoke to Joanne on the phone, submit my application and then went to a Saturday even to meet Moony, hopefully the newest member of our family. Everything seemed well, I was told they would need to make arrangements with my landlords which I ended up doing myself, and that by Friday of that week he was mine. Friday rolls along and nothing. I make phone calls, and send emails ... Over the course of an entire month and get absolutely no response what so ever. I grew frustrated and suggested that I didn't want to give up on Moony but if I had to, that I would make sure in would share this negative experience wherever I could. ONLY THEN did I eat a reply, stating items on my application were incomplete. No apology, no excuse despite that I expressed feeling ignored and neglected as a client and that Moony has been in a cage this entire time when he could have been happily in a home loved and spoiled had they conducted themselves professionally and as the animal lovers they claim to be. As someone stated already, you would think they would try their hardest to find these pets homes. Especially an older cat, and a black one which is often left behind because of the age and color. Joanne offered no sympathy, empathy or any sort of apology or resentment for completely ignoring me and I feel insulted, appalled and discriminated against. I would advise you give your donation money towards an adoption organization that shows they care about their pets. If Joanne ever reads this, you are a horrible human being for leading us on and acting like you cared about these precious animals. As promised I will share my experience everywhere I can.

More Feedback