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Review for Southeastern Guide Dogs, Inc., Palmetto, FL, USA

Rating: 5 stars  

Southeastern Guide Dog went over and beyond our expectations. My husband lost his eye sight over a year and a half ago, a very difficult situation for not only him but for the entire family. As my husband attended classes at the Lighthouse for the Blind I began to search for Guide Dogs. There was one facility as close as Mississippi and as far as California. While searching the internet for many reasons Southeastern Guide Dog caught my attention more than others. The facility looked very clean, organized, the puppy cam was amazing, the details of the training were well explained and I was quite impressed about the detailed screening of the person that was to receive the guide dog. The next thing I knew I was filling out the application on line. What seemed like forever, after the background check took place, a kind professional person called to schedule an at home interview. About a month later a person came from Florida and interviewed my husband, took him for a walk with a harness and leash to measure his speed, strength and height. She looked at the home, answered our questions, played with our 2 boxers and told us they would be back in touch with us. A short time after we decided to go to Florida to personally visit the grounds. We were received by the staff and they gave us the tour. They actually put a harness on one of the guide dogs and let my husband walk with him. They made my husband feel like there was nothing more important in the world than him. It was the best thing that happened to him since he lost his sight. We prayed every day that he would be accepted by Southeastern Guide Dog. One day we received the magic phone call and he was asked if he could attend the class that started in October...Are you kidding, the scream of joy and tears were unavoidable. The day we arrived he was greeted by 3 professional trainers that entered his luggage and showed him to his dorm and helped him unpack and get comfortable . Amazing, his dorm had a large private bath, tv, closet, night stands, a large bed and a desk. He said he felt like he was in a 5 star hotel. Southeastern provided absolutely everything even the guide dog he needed at no cost what so ever to us. We could not have had Lucy if there was a cost involved. A Chef prepared the meals for the students, my husband had 3 of the most professional, kind, loving,understanding trainers and staff with him at all times. His 26 days there were the hardest but the most important days of his life. He not only learned to become more self dependent they taught him to trust his Guide Dog Lucy 100%. They are one when she has her harness on. Southeastern Guide Dog will always be in our hearts. It is so hard to explain what it means to regain your independence, to have Lucy at my husbands side 24hours a day. I trust Lucy with my husbands life thanks to Southeastern Guide Dog. They have opened a whole new meaning in our lives. Southeastern Guide Dog is a true non profit organization that knows how to treat and understands the persons coming for their guide dog in a very professional, loving, understanding way.

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Role:  Client Served