My Nonprofit Reviews
Warren L.
Review for Peacemaker Ministries, Spokane Vly, WA, USA
I was threatened by a "Certified Christian Conciliator" who was affiliated with the Institute of Christian Conciliation, a part of Peacemaker Ministries. I had to hire an attorney to protect myself, changed my phone number, and filed an official complaint against this person's professional license. The ICC would not even uphold their own so-call "Standards of Conduct". They are a joke!
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If I had to make changes to this organization, I would...
Abolish it. They are in the same boat as the leaders of the Catholic Church.
How would you describe the help you got from this organization?
None
How likely are you to recommend this organization to a friend?
No
How do you feel you were treated by this organization?
Badly
When was your last experience with this nonprofit?
2010
Review for Compassion International, Inc., Colorado Springs, CO, USA
This organization has a long track record and is truly making a difference in the lives of children. However, there are a couple of major problems: 1. They do not use any QA measures of their customer service representatives; some are excellent, others are not. 2. They don't have a way of quickly connecting with their in-country partners who are serving the children; thus, replies take weeks if not months. 3. They are not transparent about who these in-country partners are; for comparison, go to www.kiva.org and read their information about their partners.
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If I had to make changes to this organization, I would...
See above
Was your donation impactful?
Likely
How likely is it that you would recommend that a friend donate to this group?
Unsure
How likely are you to donate to this group again?
No
When was your last experience with this nonprofit?
2014
Review for Live At Peace Ministries, Saint Louis, MO, USA
I was a client of the agency from 8/09 to 8/10; I found the counselor to be both unethical and incompetent. I tried to make changes within the organization, but was treated shabbily. I filed a complaint against the counselor's license. Through further investigation, I learned that the agency was deficit in eight key structural areas. The agency doesn't meet the miniumum standards established by national charity watchdog groups. It is unaccredited; there are unlicensed counselors; regular supervision doesn't appear to be taking place; low-and middle-income clients cannot afford the high hourly fees.
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I've personally experienced the results of this organization in...
Not applicable
If I had to make changes to this organization, I would...
1) Expand the board of directors to 12 persons from its current 4 members. 2) Improve the diversity of the BOD - 3 of the current board members are white, male, married pastors. The board desperately needs licensed mental health professionals. 3) Create a quality assurance program . 4) Create a sliding fee scale and require licensed counselors to appy for insurance reimbursement. 5) Work towards accredition either The Ameican Association of Pastoral Counselors, or The Samaritan Institute.
How would you describe the help you got from this organization?
None
How likely are you to recommend this organization to a friend?
No
How do you feel you were treated by this organization?
Badly
How did you find this group?
My pastor gave me a referral.
What, if any, change in your life has this group encouraged?
To fight for ethical and competent counseling, especially by those who call themselves "Christian".
When was your last experience with this nonprofit?
2010
