My Nonprofit Reviews

lespring
Review for Reece's Rainbow | Special Needs Adoption Support, Combined Locks, WI, USA
When Reece's Rainbow had us work with a facilitator in Serbia, and that facilitator started making unreasonable demands, RR turned their back on us. When the facilitator attempted to extort money from me while in country, RR turned their back. When I told RR that I had been questioned about the facilitator by the U.S. Embassy, and that the Serbian Ministry was doing an investigation into the actions of the facilitator, (and had been for a full year prior to my adoption!) RR continued to send families to work with the same facilitator, one of them getting stuck in the middle of their adoption with NO facilitator because the Ministry removed her. I am not the only one. There are LOTS of similar stories from families adopting from other countries, particularly Ukraine. You don't hear anything about us because as soon as a family expresses concern, or a specific complaint, they are removed from the RR community. There are also many children listed who are not legally available for adoption, and RR will not verify with the local government regarding the child's legal status. You "take a chance". The first child we were going to adopt was NEVER legally available, and the Serbian government has verified to us that child's parental rights have never been terminated, yet she was listed on RR for 2 years prior. ASK for copies of tax records, audits, financial statement along with conflict of interest statement before dealing with this organization! (all are legal requirements for a US 501c3)
More Feedback
I've personally experienced the results of this organization in...
Yes, i brought my child home. RR served as a non-profit where families could donate money to our adoption. That is a GOOD thing. It is also the only thing they did for us. When we had problems, RR turned their back and walked away from us.
If I had to make changes to this organization, I would...
1) They consider themselves a "ministry" but no ministry statement is listed on the website. 2) make ALL tax year documents available via PDF from the website, ALONG with audits and financial statement. Instead the website directs you to Guidestar, where you can get previous years tax statements but pay $125 to Guidestar to get 2010 tax forms. 3) List a conflict of interest statement. 4) avoid conflict of interest, or things that can be construed as such on your board of directors.
How would you describe the help you got from this organization?
A little
How likely are you to recommend this organization to a friend?
No
How do you feel you were treated by this organization?
Badly
How did you find this group?
Through the Down syndrome community.
What, if any, change in your life has this group encouraged?
I'm now dealing with a trial process in another country!
When was your last experience with this nonprofit?
2011