It’s hard to believe all the services Shade Tree offers to the ladies. When I think of shelter, I imagine cots lined up on the floor and people sitting around just to get off of the sidewalk. I volunteered for about a month for school and I have learned that this place is so much more. Shade Tree is not just a shelter. It is a place to get what you need to start again. They have a variety of services available. When you are hungry, you are fed. And not just soup and sandwiches. You can have cereal and milk for breakfast or oatmeal and coffee. I was there during lunch time and saw once they served pizza and another time they had turkey. If you want to take classes to learn about finances they have a bank come in to teach it, if you want to exercise they have yoga (Yoga at a homeless shelter is amazing!), you want to learn computers, they have a class for that. If you want to get a job, they have a program to help you do that, too. It seems as if anything you might need to help you get back on your feet, Shade Tree has is for you. In regards to one of the other comments, while I volunteered there I did see one altercation between some of the ladies there and I think the staff handled it well (I couldn’t do there job) but I would think that when you get that many people living in the same place together stuff like that is bound to happen once in a while.
Horrible. Allowed bullying. Staff joined in and enjoyed adding to trauma. Refused to give me my things when I moved into a sober living home while I was employed and paying for it. Would not recommend.
Security and case workers are all aware of my fame status and has done nothing but isolate and increase ridicule while I have been staying here. I have been name called, mocked and bullied by all staff/clients including kitchen staff volunteers. I keep to my self and it does not matter. Rude, drama, and lying organization in Las Vegas, NV.
To whom it may concern
I am a single mother
Who due to the rising cost in rent wound up in the Shade Tree woman and children shelter with my daughter
During my 2 week stay I witness several acts of bullying by staff and security
They claim to be there to help battered and abused woman and children and to help empower them and build them up to go back out into the world again yet they do the total opposite.
Woman are belittled and threatened to do as the staff want
There are holes in the walls
Cameras in the woman's dorms secretly recording at night.which is an invasion of privacy because they claim there are no cameras in dorm rooms.
There is a Methan gas leak in the building that causes everyone to get sick yet they refuse to address the situation. .
The gas company was called in 3 times in my 2 week stay one visit required things to be shut down because leaks were found in 2 separate areas of the building.
Food is withheld by the Kitchen staff in exchange
For chores to be done such as cleaning the living areas sweeping doing dishes ,washing the house laundry ,tables ,floors and bathrooms that often had human feces and urine without gloves or proper cleaning supplies .
Food was with held from my child due to a dairy allergy which caused me to have to leave the facility to take my daughter to eat.
Food and snacks are with held from other children and pregnant woman there for causing distress and malnutrition among the pregnant woman ,children and disabled.
Yesterday I was kicked out of the Shade Tree yesterday afternoon with no where to go after my 13 year old daughter was assulted by a boy her age while in the care of the CAC advocate
She was struck several times in her face and forehead by a child a who was known to have anger and rage issues
No incident report was filed ,security was not alerted and I was not notified till well after an hour after the incident happen .
No medical attention was given during that time period.
My daughter was written up for defending herself while she was being attacked.
After I filed a noticed with the security team. As directed by my case worker , my dorm area was tossed without my presence or any notification and I was accused of things being found that were not in my possession by the Director of security and was thrown out of the Shade Tree based on false alligations without anywhere to go with my child we are now in distress and my daughter is suffering symptoms of PTSD after being bullied by said child and staff .
The Shade Tree boast that is is there to help protect woman and children yet they continually bully and threaten the residents on
A daily basis
The week before they threw a woman and her 4 children who were at the Shade Tree on a dv case and being kept non disclosed by the police 3 of her 4 children were sick with bronchitis ,ear and eye infections the Shade Tree refused them extra time stating their 90 days was up when DV cases have unlimited time
They were thrown out Easter weekend with no where to go and are now exposed to their attacker and are at risk for further injury even death at their stalkers hands.
My self as well as others were refused our exit notices so they can continue to use our names and social security number to continue to collect funds on our cases which is illegal, fraudulent and embezzlement
The case workers at the Shade Tree are a mean malicious and corrupt pack of bullies who like to cause anxiety and fear among the family's and woman entering who have been raped and abused.
Also witnessed staff stealing from the donation center
Donations that were dropped off for the woman and children were often picked through first by staff members and then hidden away in the basement and rarely given to the residents .
Amazon dropped off a pallet of gifts for the children and woman
Staff were seen loading those gifts into their own cars and none were given to the woman or family's
As well as Easter baskets that were donated at Easter many staff members were seen taking several for themselves .
Staff member the director of case management head of the CAC roo
director of operations notified staff to not give my daughter any food due to her dairy allergy which caused me to have to leave the facility to make sure my daughter was fed .
The lead kitchen manager who took great pride in with holding food from woman and children
That is donated by 3 square and often left the rot in the back kitchen because menus are not planned accordingly for healthy meals .
Snacks are often not given out unless you volunteered to wash dishes
So tell me how does the Shade tree provide help or guidance when they are bullied by staff
And often have to go to Catholic Charities to receive any help or direction as well as housing assessments because the shade tree leaves you to figure things out on your own
There is no help
No guidance
No direction
And no empowerment
Their claims are lies and false .
This company is based on lies and greed.
Shade tree is nothing but a fraud and need to be shut down. The place is filthy disgusting dirty and you will for sure get sick and end up in the hospital or doctor. They seem to house more than domestic violence victims they house mentally ill artistic family’s drug attics and so forth and they put that along with other family’s and single women all together plus pregnant women in the same space and expect everyone to co exist with all those different personalities and mental problems going on. They don’t have a real doctor or nurse on staff. They don’t have any real educated employees over seeing the clients once the upper management goes home or are not in the building.. the place is dirty backed up sewer system bad water bad air to breath dirty old linen and towels and out dated food supply or left over food from weeks old. They will serve it over and over until it is gone.the employee take home any donations they can get out the building when no one is looking and everyone knows about the basement. Yea the basement where all the real donations are stored that should be given to the clients but always seems they never have anything or there always running out of everything.. they lie to people coming thru the door telling them there full and they always have at least 25 empty beds a night. They also play favoritism and only give stuff to the women they like or the ones that kiss up to them if your not doing things there way they will make you pay and I mean pay. They stole my stuff twice from my bed. I seen them cut locks off lockers drag big bags thru the rooms and remove peoples things and drag them right out the front door on the street and leave the person out in the cold and not even care and this place suppose to be helping victims this place has done more damage to victims than was done to them by there family’s. It seems the game plan is to break you down even worse than you are when you get there. They don’t help you with anything so that mission statement is a lie. They wake you up kick you out and leave you to go out find a job find yourself some help or in 30 days they will kick you right out the front gate or as they say they will 86 you. The lady they have running the place have no respect for any client she seems to think because we have life situations we are beneath her or low class trash Jasmin Lee. The police spoke highly of her but she is no good and needs to be fired. She is the head of this place and has never shown any kind of good example to the staff she makes the staff believe it’s ok to treat the clients bad. You will get sick in here they will treat you bad they don’t help you with housing jobs clothing busing or nothing else you find yrself pretty much begging them for stuff they only serve rasping and if you come late you don’t get to eat if you come late and they don’t like you they don’t want to let you shower I have slept without blankets because they refused to give to me but have watched them take the elevator to the basement and come back up with new bedding new clothes and give to women they like or women that bring them stuff this place should be shut down restructured and all of them should be fired
(THE DIRECTORS)They Pick And Chose Who They Want To Help Out(BECAUSE THEY HAVE PERSONAL RELATIONS WITH A CLIENT) They Throw Dv Victims Back On The Streets Without Helping And Leaving Us To Hi Back To Our Abuser They Say Here To Help But Ain't Helping I Seen They Give The FAVORITES Extention After Extention.....The Staff( Is Disrespectful To The Clients They Are Putting They Hands In Us And If We Try To Complain Or Press Charges We Our Put Out The Same Day.....I Feel That You Guys Need To Come Sit Down With The Clients And Hear From Our Mouths What's Going On Here Or Y'all Gone Get That One Person That's Gone To Expose This Bullshyt We Going Throu
Shade Tree gave me a safe place when I had nowhere else to go. I showed up around 4:30 or 5am. They let me in, gave me water, and let me sleep in the intake room. I was in a bad situation and was going to sleep in the Greyhound station. A man who worked for Greyhound told me about the shelter and gave me a ride to it. There was no red tape or a lot of paperwork, just help when I really needed it. Thank you so, so much.
Let's start with my first night. I called to see if a bed was available and was told i would have to come see for myself. I decide to take a bus, and my adventure begins. The driver went past my stop so I ended up walking over a mile, with a child, in a very sketchy neighborhood. Upon arriving I am slightly unnerved to discover that the gate and front door are open, no security guard in sight, and no real safety measures. Whatever. At Least i didn't get raped, robbed, or murdered on the way. (I'm still looking on the bright side at this point). After only 15 min of waiting, a nice lady comes and takes me to intake. This part is relatively painless and not too lengthy. I am pleased to discover that my child and i will be in a bunk bed in a semi private area with 1 other mom & daughter. I arrived well after lights out, which is 8pm, so i make our beds in the dark. I get settled in and go to sleep. Then surprise! 6am the lights go on. Ugh I'm not a morning person. I eventually get moving cause if you don't..you will get written up. Also if you don't get downstairs in time, you will miss breakfast. Yum unsweetened oatmeal. I make sure i pack up anything and everything i might need for the day cause you get kicked off your floor at 7:30am and can't come back till 3:45. So, what to do for the day? Well you can leave if you have a car, awesome friend to rescue you, or you have a bus pass and stuff to do. Don't count on this place to freely handout bus passes or you will be sorely disappointed. Sometimes i have to stay here and the only options are to sit outside in the blazing heat (getting eaten alive by flies), sit inside the day room (getting eaten alive by flies) and risk a headache from all the noise, or go "panhandle." It doesn't always mean what you think. Basically no matter where you hang out, you will be forced to listen to 99% of the women talking crap about the others while they smoke one cigarette after another. They don't discuss ANYTHING else. So you've made it through the day and 3:45 has arrived. Wanna go upstairs and relax? Nope. You can't possibly relax with all the screaming kids, rap music, and moms beating their kids. Now it's time to shower. Wear your shower shoes cause each and every bodily fluid (solids too!) are pooling on the floors cause some drains are stopped up. Yuck! I try not to touch the shower curtains that have a layer or two of mold on them. Ok now I'm clean (sort of). Time to go to bed and rest up for the next day. I am now physically, emotionally, and mentally exhausted. So a little about how this place is helping me. Oops haha i just wet myself from laughing over that comment. After many weeks of being here, i still haven't seen a case mngr. I have gotten zero counseling, zero help with housing, zero legal advise for family court issues, zero anything. I just want to move forward and put my life back together but i am told i need to learn how to be patient. At the risk of hurting everyone here including myself and my child, I urge people not to donate. We are fed questionable food (uncooked, tasteless, possibly left in the sun, nibbled on by rats and roaches, hey remember those flies I mentioned)), very few families get any clothing, they run out of bus passes, the plumbing in the bathrooms is certainly not up to code. Rarely will you find toilet paper in every stall, soap for washing hands, or towels for drying them. We have maggots or some weird worms swimming in a stopped up sink in a bathroom used by children. The entire place is dirty and disgusting. The beds have bed bugs. All of this is not just my opinion, it's a sad fact. Ask any woman here and they will tell you the same thing. Not only that, they will add some more shocking complaints. All the wonderful things that are listed on the shade tree website that are supposed to help us, just don't exist. Oh and when they have people come here for a fund raising event, we have to do "bed bug protocol" which is putting all of our stuff in garbage bags so our dorms look clean. This place should be evacuated then burned to the ground. God help us all.
I have to say they make this place sound so great online and to the investors and to those whom donate, however my experience has been horrible, they put you on cots in a day room with those sleeping in dorms making noise so your not able to sleep with your small children. They tell you they have no rooms available when they have a whole 3rd fl. Mostly empty. And the case managers and advocates aren't sympathetic and don't help you find or even move into a place, where's all the money going. Place is ran down probably not up to health or fire code, come on people, its not like us dv victims asked for this nor do we even want to have to stay in place like this, we finally do what's best for our safety and that of our kids and this is what we have to end up tolerating. Its why most end up back in violent situations then end up harmed badly cuz people like them leave you almost push to that choice. We've all been taxpayers too and deserve some respect and belief in humanity, the 2nd floor day area is chaos and advocates don't care.
This place is horrible, the people that write the good reviews are probably the people that work there, there's bed bugs in pretty much every bed and couch, the advocates aren't helpful at all, I asked for clothes for my kids at least 7 times and they never brought me a single thing. These advocates are stealing the donations, they're taking the clothes for themselves and their family. Whoever owns this place needs to do something asap. Oh, and I forgot, they serve undercooked chicken, me and my babies were sick the whole time we spent there. We moved with friends 10 days after going there, this place isn't for humans
The staff at THE SHADE TREE AREnot professional at all!!! I'm going to corporate and anybody else I need to go threw to get sum help because the way they did me and my kids was wrong. They make you feel like you ain't nothing They pose to uplift and help you but all dey do is walk around with attitudes and make false accusations.. I would really like to get intouch with the higher power because whoeva running THE SHADE TREE IS NOT N I REPEAT IS NOT running it the right way!!! But trust me when I say I'm not stopping till they do something about it.!!!!
As a returning client to the Shade Tree, After returning a year ago form out of town. My experince with this nonprofit is now way better then my last time. I feel that I have gotten more help since my last time here, I came back to Las Vegas to live with family and things where not wtat they seems, therefore I want back to The Shade Tree. Again I must say it is much better then before, I see that staff are more willing to help u now, help in getting u a place to live, a job, to also help in getting u medical help, help in provide u with help for u pets/ and or your love ones. Staff try as best as they can to help,and provide for u as well as others. Last time I was here to me and this is for me, where not as friendly, they where into helping who they wanted to help. Most ladies have to realize that in order to better yourself u must make the first step in helping yourself, therefore others will see this and help u more. You need to stay focus towards your goals. Now I could go on and say things are not perfect here, but why when I and my child are not out in the streets, and are living off family and friends.
Shade Tree should be the last place you ever want to go if you're fleeing domestic violence. Security is shabby, getting paid minimum wage. You can't pay security minimum wage and expect them to actually want and be motivated to secure the premises. Staff has a very "brush-off" approach, especially administrative staff. The only ones that seem to actually care are the younger staff. Client advocates are outnumbered and short staffed. Overworked and underpaid as many of them say. Shade Tree continues to receive millions in funding and grants but I see nothing done to use up those funds wisely, such as healthier and more adequate food. Sanitation is also another miss. Lastly, I'm familiar with government funding and from the notices on the wall, Shade Tree is abusing HUD and HIP funding. The government should pull their funding so that way they can actually use the external funding they receive rather than dispensing it amongst the higher ups.
i dont know how any one can write a good review on this place but there are a lot of good staff members but ive stayed a shade tree and i can honestly say its nasty and bug ridden bed bug roaches, theres a fight every other night there are people stealing ,while staff have there pick of who to help 3rd floor is for dv. and transtional and second floor is for single woman and familys ,ive been there for 2 weeks i havnt talked to a counslor yet and im not sure what the programs are they give you resources im told ,wake up time is 6.00 ,2 nd floor have to leave the floor at 8 am ,,,they only give you a bus pass if you have an appointment but not to look for housing and jobs ,the food is nasty most time and this morning the sausage was spolied ,,ive watched more then 8 woman get put out and i saw 10 woman whos time wasnt extended and had no place to go there are woman there that has been there 18 months -2 years ,,and some there leaving wth housing due to shade trees help,, but it seems like it depends on if your liked ,,because there are no programs there only class like relaxation ,resume writing orintation and housing on and two ,k,,some of the woman are really beautiful just feel on hard times ,but most are nasdty and crazy the bathrooms are nadty and the rules are dum ive been calling the health department since ive came ,and i wish i coulod get help to leave and get on my feet cause im at my wits end all day the woman smoke ciggaretes back to back ,they sell pills and cigareetes ,people coe back high and drunk ,,all this i swear is true ,,im sure this will fall on death ears but its a shame that ,,outside people come tour the place in the day time see it empty clean and a fe woman there and not no its like a womans prison with children in it ,,but because that the only real shelter in las vegas nevada and woman ,mossstly need a place like this they will always have funding and supporters ,,but if you ask me an out side agency should look at how many times the las vegas police has been there and then you might get the real story