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2013 Top-Rated Nonprofit

The Shade Tree Incorporated

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Nonprofit Overview

Causes: Domestic Violence, Family Violence Shelters, Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services

Mission: To provide safe shelter to homeless and abused women and children in crisis and to offer life-changing services promoting stability, dignity, and self-reliance.

Results: In 2015, we sheltered 6,502 total clients, 2056 of those were children. We sheltered 148 pets. Our total bed nights was 100,661. 152 Women secured employment, 503 accessed our free clinic and we served 165,068 meals. All these numbers were significantly increase from 2014.

Target demographics: Women, Children and pets who are victims of sexual abuse, assault, human trafficking.

Direct beneficiaries per year: 6,500 Women and Children

Geographic areas served: We are the largest facility of our kind in Nevada

Programs: Emergency Shelter, Transitional Shelter, Survivor's Service Center, Workplace Readiness Program, Life Skills, housing assistance, Children's Activity Center, Stallman Touro Clinic, and Noah's Animal House.

Community Stories

56 Stories from Volunteers, Donors & Supporters

14

Volunteer

Rating: 5

It’s hard to believe all the services Shade Tree offers to the ladies. When I think of shelter, I imagine cots lined up on the floor and people sitting around just to get off of the sidewalk. I volunteered for about a month for school and I have learned that this place is so much more. Shade Tree is not just a shelter. It is a place to get what you need to start again. They have a variety of services available. When you are hungry, you are fed. And not just soup and sandwiches. You can have cereal and milk for breakfast or oatmeal and coffee. I was there during lunch time and saw once they served pizza and another time they had turkey. If you want to take classes to learn about finances they have a bank come in to teach it, if you want to exercise they have yoga (Yoga at a homeless shelter is amazing!), you want to learn computers, they have a class for that. If you want to get a job, they have a program to help you do that, too. It seems as if anything you might need to help you get back on your feet, Shade Tree has is for you. In regards to one of the other comments, while I volunteered there I did see one altercation between some of the ladies there and I think the staff handled it well (I couldn’t do there job) but I would think that when you get that many people living in the same place together stuff like that is bound to happen once in a while.

Professional with expertise in this field

Rating: 1

I want to say I am a survivor and was an Office Manager and Victim Advocate at another nonprofit domestic violence program. I asked for a tour of this facility. I was shocked - and not in a good way. I was shocked that a program that is supposed to help victims escape their violent abusers has their address publicly listed. This place seems to be pushed/promoted as a domestic violence shelter, but they take in homeless people. There were no real security measures (1 camera outside) and men working there. This is not a place of warmth, hope or healing - it reeks of hopelessness and has a prison feel to it. I couldn't work there simply because it is utterly depressing. It doesn't matter how much paint and inspirational sayings you put on cinder block walls, it feels institutional and prison like. When you leave abuse you want to go somewhere that allows you to catch your breath - breathe, let your mind settle, try and not be hyper vigilant, try and figure out what to do next. You can't do that there. You can't do that in a shelter that kicks you out at 7:30 in the morning and doesn't allow you to return until the afternoon. I didn't see the bugs or mold; but I don't doubt they are there. My first thought after I walked out was "If this had been where I had to go, I would have gone straight back to my abuser." This nonprofit needs MAJOR help, restructuring and overhauling. Women and children of abuse cannot go there to heal. That was a visual nightmare and I feel for the women and children that have to stay there. A high number of women and children that have passed through the doors does not equal actually helping them to escape and stay free of abuse.

Review from Guidestar

1

Client Served

Rating: 1

Let's start with my first night. I called to see if a bed was available and was told i would have to come see for myself. I decide to take a bus, and my adventure begins. The driver went past my stop so I ended up walking over a mile, with a child, in a very sketchy neighborhood. Upon arriving I am slightly unnerved to discover that the gate and front door are open, no security guard in sight, and no real safety measures. Whatever. At Least i didn't get raped, robbed, or murdered on the way. (I'm still looking on the bright side at this point).  After only 15 min of waiting, a nice lady comes and takes me to intake. This part is relatively painless and not too lengthy. I am pleased to discover that my child and i will be in a bunk bed in a semi private area with 1 other mom & daughter. I arrived well after lights out, which is 8pm, so i make our beds in the dark. I get settled in and go to sleep. Then surprise! 6am the lights go on. Ugh I'm not a morning person. I eventually get moving cause if you don't..you will get written up. Also if you don't get downstairs in time, you will miss breakfast. Yum unsweetened oatmeal. I make sure i pack up anything and everything i might need for the day cause you get kicked off your floor at 7:30am and can't come back till 3:45. So, what to do for the day? Well you can leave if you have a car, awesome friend to rescue you, or you have a bus pass and stuff to do. Don't count on this place to freely handout bus passes or you will be sorely disappointed. Sometimes i have to stay here and the only options are to sit outside in the blazing heat (getting eaten alive by flies), sit inside the day room (getting eaten alive by flies) and risk a headache from all the noise, or go  "panhandle." It doesn't always mean what you think. Basically no matter where you hang out, you will be forced to listen to 99% of the women talking crap about the others while they smoke one cigarette after another. They don't discuss ANYTHING else. So you've made it through the day and 3:45 has arrived. Wanna go upstairs and relax? Nope. You can't possibly relax with all the screaming kids, rap music, and moms beating their kids. Now it's time to shower. Wear your shower shoes cause each and every bodily fluid (solids too!) are pooling on the floors cause some drains are stopped up. Yuck! I try not to touch the shower curtains that have a layer or two of mold on them. Ok now I'm clean (sort of). Time to go to bed and rest up for the next day. I am now physically, emotionally, and mentally exhausted. So a little about how this place is helping me. Oops haha i just wet myself from laughing over that comment. After many weeks of being here, i still haven't seen a case mngr. I have gotten zero counseling, zero help with housing, zero legal advise for family court issues, zero anything. I just want to move forward and put my life back together but i am told i need to learn how to be patient. At the risk of hurting everyone here including myself and my child, I urge people not to donate. We are fed questionable food (uncooked, tasteless, possibly left in the sun, nibbled on by rats and roaches, hey remember those flies I mentioned)), very few families get any clothing, they run out of bus passes, the plumbing in the bathrooms is certainly not up to code. Rarely will you find toilet paper in every stall, soap for washing hands, or towels for drying them. We have maggots or some weird worms swimming in a stopped up sink in a bathroom used by children. The entire place is dirty and disgusting. The beds have bed bugs. All of this is not just my opinion, it's a sad fact. Ask any woman here and they will tell you the same thing. Not only that, they will add some more shocking complaints. All the wonderful things that are listed on the shade tree website that are supposed to help us, just don't exist. Oh and when they have people come here for a fund raising event, we have to do "bed bug protocol" which is putting all of our stuff in garbage bags so our dorms look clean. This place should be evacuated then burned to the ground. God help us all.

4

Client Served

Rating: 1

I have to say they make this place sound so great online and to the investors and to those whom donate, however my experience has been horrible, they put you on cots in a day room with those sleeping in dorms making noise so your not able to sleep with your small children. They tell you they have no rooms available when they have a whole 3rd fl. Mostly empty. And the case managers and advocates aren't sympathetic and don't help you find or even move into a place, where's all the money going. Place is ran down probably not up to health or fire code, come on people, its not like us dv victims asked for this nor do we even want to have to stay in place like this, we finally do what's best for our safety and that of our kids and this is what we have to end up tolerating. Its why most end up back in violent situations then end up harmed badly cuz people like them leave you almost push to that choice. We've all been taxpayers too and deserve some respect and belief in humanity, the 2nd floor day area is chaos and advocates don't care.

2

Client Served

Rating: 5

This place is horrible, the people that write the good reviews are probably the people that work there, there's bed bugs in pretty much every bed and couch, the advocates aren't helpful at all, I asked for clothes for my kids at least 7 times and they never brought me a single thing. These advocates are stealing the donations, they're taking the clothes for themselves and their family. Whoever owns this place needs to do something asap. Oh, and I forgot, they serve undercooked chicken, me and my babies were sick the whole time we spent there. We moved with friends 10 days after going there, this place isn't for humans

3

Volunteer

Rating: 5

The Shade Tree is a great organization that brings hope to families! It was a honor to serve the clients and staff last week as we painted murals, sorted clothing, served a meal, etc. Marian is a great director with an amazing heart. If you are looking for a place to serve in Las Vegas, to give back to those who desperately need to be encouraged, The Shade Tree is the place for you!

-Jordan

2

Volunteer

Rating: 5

It is always a joy to volunteer at the Shade Tree. Most people from the staff to the clients show gratitude and appreciation to any effort shown to assist them. I feel welcome every time I go. I would love to go back and just be a part of this facility that assisting women and children in need.

3

Volunteer

Rating: 5

My ministry team, Highway to Hope, has cooked and served meals at The Shade Tree a few times annually for close to ten years. Recently, we expanded the relationship and brought in crews to paint murals, remodel the pantry, sort a basement full of donations and teach a class in resume writing. The vast majority of the clients we have encountered over the years seem very much at ease, and often engage in conversations with us. Although these ladies and children are going through some incedibly rough times, the atmosphere at The Shade Tree is upbeat and calm. If you are looking for a place to volunteer, the enrollment process is easy, and the Volunteer Coordinator, Marian Thomas, is very organized and responsive. Even more importantly, Marian recognizes that the needs of their clients go way beyond the basic necessity of food, clothing and shelter, and she exhibits patience and respect in her client interactions. Highway to Hope looks forward to a continued, fruitful, and always mutually beneficial relationship with The Shade Tree.

3

Volunteer

Rating: 4

I volunteered at The Shade Tree last month with a group of my friends from school. We wanted to give-back to the women in our community and picked this place to volunteer. I was impressed with the number of services they offered women and their children. We got to work in their children's center. We read to the kids, helped with crafts and cleaned up. If you are looking for a place to volunteer I highly recommend The Shade Tree.

8

General Member of the Public

Rating: 1

Why would they Shade Tree have a half way house they own but the director Marlene lets her daughter live there and pull an income from Shad Tree. Should be called the Shady Tree for everything odd going on there.

4

Advisor

Rating: 1

The shade is not please stop lying Veronica you must work for them Shade Tree had my sister children taken because they were violating her rights they use the system to get revenge but it is not going to work we will see you in court for all the illegal things that they have done. People please dont believe it they are shadey do not support them investigate it yourself. This is the worst place to stay they abuse women that are already abused. The workers and social workers are wicked people they get paid for taking people children and putting them in state care they use the system to abuse mothers

7

General Member of the Public

Rating: 1

This place id horrible they call CPS on my sister because she is not stupid and she made complaints on them because they violated her religious civil and human rights. We are gling to hire an attorney to come after Shade Tree because of this matter this is the most corrupted place a woman can stay with her children they are deceitful and scandless this the worst place to stay in. They will lie to cover their tracks i dong trust the executor or the social workers there Angela Schi and other social workers are lying and they use the law and lies to get to people that complains about the abuse. Dont give them money or stay there. Lawsuit coming soon for them. They will soon see and im going to make it go viral

2

General Member of the Public

Rating: 1

This is a horrible place to stay they have denied children food they give gify cards with no money on them they gave a 11 yr old girl provocative clothing to wear to school they have violated so many rights that we are looking to sue them for it. They have kept mail and sent it back while she was staying there they have withheld insurance cards from a mother who had a sick child rules only apply to certain people she never received her birth certificate after being thete for 90 days and you suppose to get in 2 weeks they have also kept mail for to long that she lost her child care and she lost her job. My niece and nephew are stressed out to thr point that they need cancelling after the things they have been through.. We are going file civil rights law suit against Shade Tree homeless shelter they are pathetic and racist. I wouldn't recommend anyone to stay there.

3

General Member of the Public

Rating: 1

This place is the worse place ever. The people are rude they eant give you your mail. They say they will help you get your birth certificate they never will or medical cards. My sister kids need to go to Dr the state says they sent card over a month ago and she never recieved it. They also said they were going to help her get her birth certificate so she can get her I.D it never happened. She was written because my nephew blanket was hanging off bed she asked for copy if right up and they wouldn't give her one. This place is the worst i tried to contact the director they never called
She says there is a lot of illegal activity and drugs in that shelter. I wouldn't recommend this place to anyone..

7

General Member of the Public

Rating: 1

Recently within the new year I had an opportunity to work with Shade Tree, I found some of the workers very personable and a great help, polite, nice, and everything you would expect. As far as the Shade Tree director goes I found her not helpful and quite rude. I think because there was no television spot in it for her she could have cared less.

3 mzzzpower

Professional with expertise in this field

Rating: 5

I had a friend with two little girls that had no where to go so I called Shade Tree and they had an appointment for her to go to the next day! That was amazing how quick they got her and her children in

12

General Member of the Public

Rating: 1

We are a Ministry that would love to reach out specifically to abused women and children and thought this would be a perfect place to donate both our time and resources, but the Director for Shade Tree by the name Brandi mentioned that they cannot have any religion or christian group come in. We are not a religious group, we just want to show love to these people who are hurting, lost and needy in terms of giving our time and their material needs. So i am in doubt if all of the recipient are actually getting much needed help emotionally, economically, mentally and spiritually. And are the donations being accounted for???

2

General Member of the Public

Rating: 5

A wonderful and much needed charity that provides vital support and care to the women, children..and pets who seek it's help in their most depserate times.

2

General Member of the Public

Rating: 5

I was very moved after my visit to Shade Tree as the support and care this shelter offers women and their families really is life changing. All credit to the team that work so hard to make this such a positive and supportive environment to be in.

4

General Member of the Public

Rating: 5

Shade Tree truly understands what drives women to stay in these situations and by allowing them to bring their pets, which can often be a reason for them to stay, enables them to escape their home life without fear of consequence. The work they do is amazing.

5 Miguel N.

Donor

Rating: 5

I visited The Shade Tree in July 2013 and I was really impressed what a small team of people with limited resources was able to do. Providing shelter for women, children and pets in Las Vegas is no easy task, but I saw first hand the difference that The Shade Tree makes. I have made a small donation and will continue to promote this nonprofit to everyone as they definitely deserve it.