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2013 Top-Rated Nonprofit

The Shade Tree Incorporated

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Nonprofit Overview

Causes: Domestic Violence, Family Violence Shelters, Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services

Mission: To provide safe shelter to homeless and abused women and children in crisis and to offer life-changing services promoting stability, dignity, and self-reliance.

Results: In 2015, we sheltered 6,502 total clients, 2056 of those were children. We sheltered 148 pets. Our total bed nights was 100,661. 152 Women secured employment, 503 accessed our free clinic and we served 165,068 meals. All these numbers were significantly increase from 2014.

Target demographics: Women, Children and pets who are victims of sexual abuse, assault, human trafficking.

Direct beneficiaries per year: 6,500 Women and Children

Geographic areas served: We are the largest facility of our kind in Nevada

Programs: Emergency Shelter, Transitional Shelter, Survivor's Service Center, Workplace Readiness Program, Life Skills, housing assistance, Children's Activity Center, Stallman Touro Clinic, and Noah's Animal House.

Community Stories

65 Stories from Volunteers, Donors & Supporters

15

Volunteer

Rating: 5

It’s hard to believe all the services Shade Tree offers to the ladies. When I think of shelter, I imagine cots lined up on the floor and people sitting around just to get off of the sidewalk. I volunteered for about a month for school and I have learned that this place is so much more. Shade Tree is not just a shelter. It is a place to get what you need to start again. They have a variety of services available. When you are hungry, you are fed. And not just soup and sandwiches. You can have cereal and milk for breakfast or oatmeal and coffee. I was there during lunch time and saw once they served pizza and another time they had turkey. If you want to take classes to learn about finances they have a bank come in to teach it, if you want to exercise they have yoga (Yoga at a homeless shelter is amazing!), you want to learn computers, they have a class for that. If you want to get a job, they have a program to help you do that, too. It seems as if anything you might need to help you get back on your feet, Shade Tree has is for you. In regards to one of the other comments, while I volunteered there I did see one altercation between some of the ladies there and I think the staff handled it well (I couldn’t do there job) but I would think that when you get that many people living in the same place together stuff like that is bound to happen once in a while.

1

Advisor

Rating: 1

Employee of the shade tree they work you like a slave you are seen but not to be heard corporate workers all have a power adatud they never interact with the clients I have seen a lot of big payments from donation but it's not spent on the clients and the staff is not payed well employees dateing each other the one over security he lays every young lady that gets on payroll but they have you taking sexual harassment classes you talking about about the shade tree being messed up well it sure is I'm in the inside trying to get the hell out if it was not for helping the lady's that come through that breakes my heart how corporate don't give a dam about them they talk a good talk but it's all about the money and it is going in there pocket.

1

Client Served

Rating: 1

Shade tree is nothing but a fraud and need to be shut down. The place is filthy disgusting dirty and you will for sure get sick and end up in the hospital or doctor. They seem to house more than domestic violence victims they house mentally ill artistic family’s drug attics and so forth and they put that along with other family’s and single women all together plus pregnant women in the same space and expect everyone to co exist with all those different personalities and mental problems going on. They don’t have a real doctor or nurse on staff. They don’t have any real educated employees over seeing the clients once the upper management goes home or are not in the building.. the place is dirty backed up sewer system bad water bad air to breath dirty old linen and towels and out dated food supply or left over food from weeks old. They will serve it over and over until it is gone.the employee take home any donations they can get out the building when no one is looking and everyone knows about the basement. Yea the basement where all the real donations are stored that should be given to the clients but always seems they never have anything or there always running out of everything.. they lie to people coming thru the door telling them there full and they always have at least 25 empty beds a night. They also play favoritism and only give stuff to the women they like or the ones that kiss up to them if your not doing things there way they will make you pay and I mean pay. They stole my stuff twice from my bed. I seen them cut locks off lockers drag big bags thru the rooms and remove peoples things and drag them right out the front door on the street and leave the person out in the cold and not even care and this place suppose to be helping victims this place has done more damage to victims than was done to them by there family’s. It seems the game plan is to break you down even worse than you are when you get there. They don’t help you with anything so that mission statement is a lie. They wake you up kick you out and leave you to go out find a job find yourself some help or in 30 days they will kick you right out the front gate or as they say they will 86 you. The lady they have running the place have no respect for any client she seems to think because we have life situations we are beneath her or low class trash Jasmin Lee. The police spoke highly of her but she is no good and needs to be fired. She is the head of this place and has never shown any kind of good example to the staff she makes the staff believe it’s ok to treat the clients bad. You will get sick in here they will treat you bad they don’t help you with housing jobs clothing busing or nothing else you find yrself pretty much begging them for stuff they only serve rasping and if you come late you don’t get to eat if you come late and they don’t like you they don’t want to let you shower I have slept without blankets because they refused to give to me but have watched them take the elevator to the basement and come back up with new bedding new clothes and give to women they like or women that bring them stuff this place should be shut down restructured and all of them should be fired

1

Volunteer

Rating: 5

My friend, Jeri Burton, the President of LV Now which I am a member wrote about a tour she took of your facility & I looked up your web page. I just want to applaud the service you are giving domestic violence spouses & families & even pets. Having been there myself mostly verbal, emotional & mental for 10 years & the one & only night it manifested it to in violence & my life was threatened verbally - I was gone the next day. Luckily, I had been preparing & had saved $$s that he was unaware of & it is a long story but my heart goes out to these families who find themselves in similar & far worse situations. I am retired now & on a fixed income. I have several near & dear causes that I am passionate about I prioritize them. I am traveling a lot right now because I can & need to now before my health makes it too hard. What I am trying to say, I would like to be an occasional volunteer. My activism causes that are near & dear are: NOW & other feminist issues, single moms, domestic violence survivors, Moms Against Guns, & Veterans as I am one and everything gets Trumped by election time as work for the Dems which takes priority along with NOW. I can fit u in -can u fit me in? Will u? Please feel free to contact me. Jerri has all my contact info if interested. And in closing, I applaud u! God bless you & your work!

2

General Member of the Public

Rating: 1

Someone I know recently had her face smashed by her boyfriend. After her hospital stay she was brought to The shade tree, she called it "shady tree". She isn't from this city or state. Her boyfriend kept her homeless on the streets away from people. It was only a matter of time before her boyfriend posted up outside the shade tree and waited till she came out of the building to go " take care of her paperwork " at various time consuming places. Of course he threatened her, just the sight of an abuser is enough for many. Who knows what her fate will be now. What type of safe place is that? If it hadn't happened already, its going to happen.. A woman and her children scared for their life, thinking they are safe because its a shelter and whoever they escaped will find them and murder suicide on shade tree porch. Someone had to say it. This place is NOT safe to go to for anyone! That is a serious threat to people in need of true help and safety. I'd recommend behind a grocery store as a safe place before I'd send someone to the shade tree.

6

General Member of the Public

Rating: 1

2 years ago I came in with bruises around my neck and my newborn son and was turned away because “I didn’t look like I needed help.”

2 years later I’m still in the same situation with now 2 babies. I’ve been calling everyday and leaving voicemails and no one is getting back to me.

I give up

Client Served

Rating: 1

(THE DIRECTORS)They Pick And Chose Who They Want To Help Out(BECAUSE THEY HAVE PERSONAL RELATIONS WITH A CLIENT) They Throw Dv Victims Back On The Streets Without Helping And Leaving Us To Hi Back To Our Abuser They Say Here To Help But Ain't Helping I Seen They Give The FAVORITES Extention After Extention.....The Staff( Is Disrespectful To The Clients They Are Putting They Hands In Us And If We Try To Complain Or Press Charges We Our Put Out The Same Day.....I Feel That You Guys Need To Come Sit Down With The Clients And Hear From Our Mouths What's Going On Here Or Y'all Gone Get That One Person That's Gone To Expose This Bullshyt We Going Throu

Client Served

Rating: 5

Shade Tree gave me a safe place when I had nowhere else to go. I showed up around 4:30 or 5am. They let me in, gave me water, and let me sleep in the intake room. I was in a bad situation and was going to sleep in the Greyhound station. A man who worked for Greyhound told me about the shelter and gave me a ride to it. There was no red tape or a lot of paperwork, just help when I really needed it. Thank you so, so much.

1

Professional with expertise in this field

Rating: 1

I want to say I am a survivor and was an Office Manager and Victim Advocate at another nonprofit domestic violence program. I asked for a tour of this facility. I was shocked - and not in a good way. I was shocked that a program that is supposed to help victims escape their violent abusers has their address publicly listed. This place seems to be pushed/promoted as a domestic violence shelter, but they take in homeless people. There were no real security measures (1 camera outside) and men working there. This is not a place of warmth, hope or healing - it reeks of hopelessness and has a prison feel to it. I couldn't work there simply because it is utterly depressing. It doesn't matter how much paint and inspirational sayings you put on cinder block walls, it feels institutional and prison like. When you leave abuse you want to go somewhere that allows you to catch your breath - breathe, let your mind settle, try and not be hyper vigilant, try and figure out what to do next. You can't do that there. You can't do that in a shelter that kicks you out at 7:30 in the morning and doesn't allow you to return until the afternoon. I didn't see the bugs or mold; but I don't doubt they are there. My first thought after I walked out was "If this had been where I had to go, I would have gone straight back to my abuser." This nonprofit needs MAJOR help, restructuring and overhauling. Women and children of abuse cannot go there to heal. That was a visual nightmare and I feel for the women and children that have to stay there. A high number of women and children that have passed through the doors does not equal actually helping them to escape and stay free of abuse.

Review from Guidestar

2

Client Served

Rating: 1

Let's start with my first night. I called to see if a bed was available and was told i would have to come see for myself. I decide to take a bus, and my adventure begins. The driver went past my stop so I ended up walking over a mile, with a child, in a very sketchy neighborhood. Upon arriving I am slightly unnerved to discover that the gate and front door are open, no security guard in sight, and no real safety measures. Whatever. At Least i didn't get raped, robbed, or murdered on the way. (I'm still looking on the bright side at this point).  After only 15 min of waiting, a nice lady comes and takes me to intake. This part is relatively painless and not too lengthy. I am pleased to discover that my child and i will be in a bunk bed in a semi private area with 1 other mom & daughter. I arrived well after lights out, which is 8pm, so i make our beds in the dark. I get settled in and go to sleep. Then surprise! 6am the lights go on. Ugh I'm not a morning person. I eventually get moving cause if you don't..you will get written up. Also if you don't get downstairs in time, you will miss breakfast. Yum unsweetened oatmeal. I make sure i pack up anything and everything i might need for the day cause you get kicked off your floor at 7:30am and can't come back till 3:45. So, what to do for the day? Well you can leave if you have a car, awesome friend to rescue you, or you have a bus pass and stuff to do. Don't count on this place to freely handout bus passes or you will be sorely disappointed. Sometimes i have to stay here and the only options are to sit outside in the blazing heat (getting eaten alive by flies), sit inside the day room (getting eaten alive by flies) and risk a headache from all the noise, or go  "panhandle." It doesn't always mean what you think. Basically no matter where you hang out, you will be forced to listen to 99% of the women talking crap about the others while they smoke one cigarette after another. They don't discuss ANYTHING else. So you've made it through the day and 3:45 has arrived. Wanna go upstairs and relax? Nope. You can't possibly relax with all the screaming kids, rap music, and moms beating their kids. Now it's time to shower. Wear your shower shoes cause each and every bodily fluid (solids too!) are pooling on the floors cause some drains are stopped up. Yuck! I try not to touch the shower curtains that have a layer or two of mold on them. Ok now I'm clean (sort of). Time to go to bed and rest up for the next day. I am now physically, emotionally, and mentally exhausted. So a little about how this place is helping me. Oops haha i just wet myself from laughing over that comment. After many weeks of being here, i still haven't seen a case mngr. I have gotten zero counseling, zero help with housing, zero legal advise for family court issues, zero anything. I just want to move forward and put my life back together but i am told i need to learn how to be patient. At the risk of hurting everyone here including myself and my child, I urge people not to donate. We are fed questionable food (uncooked, tasteless, possibly left in the sun, nibbled on by rats and roaches, hey remember those flies I mentioned)), very few families get any clothing, they run out of bus passes, the plumbing in the bathrooms is certainly not up to code. Rarely will you find toilet paper in every stall, soap for washing hands, or towels for drying them. We have maggots or some weird worms swimming in a stopped up sink in a bathroom used by children. The entire place is dirty and disgusting. The beds have bed bugs. All of this is not just my opinion, it's a sad fact. Ask any woman here and they will tell you the same thing. Not only that, they will add some more shocking complaints. All the wonderful things that are listed on the shade tree website that are supposed to help us, just don't exist. Oh and when they have people come here for a fund raising event, we have to do "bed bug protocol" which is putting all of our stuff in garbage bags so our dorms look clean. This place should be evacuated then burned to the ground. God help us all.

5

Client Served

Rating: 1

I have to say they make this place sound so great online and to the investors and to those whom donate, however my experience has been horrible, they put you on cots in a day room with those sleeping in dorms making noise so your not able to sleep with your small children. They tell you they have no rooms available when they have a whole 3rd fl. Mostly empty. And the case managers and advocates aren't sympathetic and don't help you find or even move into a place, where's all the money going. Place is ran down probably not up to health or fire code, come on people, its not like us dv victims asked for this nor do we even want to have to stay in place like this, we finally do what's best for our safety and that of our kids and this is what we have to end up tolerating. Its why most end up back in violent situations then end up harmed badly cuz people like them leave you almost push to that choice. We've all been taxpayers too and deserve some respect and belief in humanity, the 2nd floor day area is chaos and advocates don't care.

2

Client Served

Rating: 5

This place is horrible, the people that write the good reviews are probably the people that work there, there's bed bugs in pretty much every bed and couch, the advocates aren't helpful at all, I asked for clothes for my kids at least 7 times and they never brought me a single thing. These advocates are stealing the donations, they're taking the clothes for themselves and their family. Whoever owns this place needs to do something asap. Oh, and I forgot, they serve undercooked chicken, me and my babies were sick the whole time we spent there. We moved with friends 10 days after going there, this place isn't for humans

General Member of the Public

Rating: 1

Shadetree is the worst place they don't help you with anything they give you an out dated resource list then you're on your own they have bed bugs and rouches and do nothing about it they feed you slop and call it food and your kids get sick all the time

Client Served

Rating: 1

The staff at THE SHADE TREE AREnot professional at all!!! I'm going to corporate and anybody else I need to go threw to get sum help because the way they did me and my kids was wrong. They make you feel like you ain't nothing They pose to uplift and help you but all dey do is walk around with attitudes and make false accusations.. I would really like to get intouch with the higher power because whoeva running THE SHADE TREE IS NOT N I REPEAT IS NOT running it the right way!!! But trust me when I say I'm not stopping till they do something about it.!!!!

5

Volunteer

Rating: 5

The Shade Tree is a great organization that brings hope to families! It was a honor to serve the clients and staff last week as we painted murals, sorted clothing, served a meal, etc. Marian is a great director with an amazing heart. If you are looking for a place to serve in Las Vegas, to give back to those who desperately need to be encouraged, The Shade Tree is the place for you!

-Jordan

3

Volunteer

Rating: 5

It is always a joy to volunteer at the Shade Tree. Most people from the staff to the clients show gratitude and appreciation to any effort shown to assist them. I feel welcome every time I go. I would love to go back and just be a part of this facility that assisting women and children in need.

3

Volunteer

Rating: 5

My ministry team, Highway to Hope, has cooked and served meals at The Shade Tree a few times annually for close to ten years. Recently, we expanded the relationship and brought in crews to paint murals, remodel the pantry, sort a basement full of donations and teach a class in resume writing. The vast majority of the clients we have encountered over the years seem very much at ease, and often engage in conversations with us. Although these ladies and children are going through some incedibly rough times, the atmosphere at The Shade Tree is upbeat and calm. If you are looking for a place to volunteer, the enrollment process is easy, and the Volunteer Coordinator, Marian Thomas, is very organized and responsive. Even more importantly, Marian recognizes that the needs of their clients go way beyond the basic necessity of food, clothing and shelter, and she exhibits patience and respect in her client interactions. Highway to Hope looks forward to a continued, fruitful, and always mutually beneficial relationship with The Shade Tree.

3

Volunteer

Rating: 4

I volunteered at The Shade Tree last month with a group of my friends from school. We wanted to give-back to the women in our community and picked this place to volunteer. I was impressed with the number of services they offered women and their children. We got to work in their children's center. We read to the kids, helped with crafts and cleaned up. If you are looking for a place to volunteer I highly recommend The Shade Tree.

8

General Member of the Public

Rating: 1

Why would they Shade Tree have a half way house they own but the director Marlene lets her daughter live there and pull an income from Shad Tree. Should be called the Shady Tree for everything odd going on there.

4

Advisor

Rating: 1

The shade is not please stop lying Veronica you must work for them Shade Tree had my sister children taken because they were violating her rights they use the system to get revenge but it is not going to work we will see you in court for all the illegal things that they have done. People please dont believe it they are shadey do not support them investigate it yourself. This is the worst place to stay they abuse women that are already abused. The workers and social workers are wicked people they get paid for taking people children and putting them in state care they use the system to abuse mothers

8

General Member of the Public

Rating: 1

This place id horrible they call CPS on my sister because she is not stupid and she made complaints on them because they violated her religious civil and human rights. We are gling to hire an attorney to come after Shade Tree because of this matter this is the most corrupted place a woman can stay with her children they are deceitful and scandless this the worst place to stay in. They will lie to cover their tracks i dong trust the executor or the social workers there Angela Schi and other social workers are lying and they use the law and lies to get to people that complains about the abuse. Dont give them money or stay there. Lawsuit coming soon for them. They will soon see and im going to make it go viral

2

General Member of the Public

Rating: 1

This is a horrible place to stay they have denied children food they give gify cards with no money on them they gave a 11 yr old girl provocative clothing to wear to school they have violated so many rights that we are looking to sue them for it. They have kept mail and sent it back while she was staying there they have withheld insurance cards from a mother who had a sick child rules only apply to certain people she never received her birth certificate after being thete for 90 days and you suppose to get in 2 weeks they have also kept mail for to long that she lost her child care and she lost her job. My niece and nephew are stressed out to thr point that they need cancelling after the things they have been through.. We are going file civil rights law suit against Shade Tree homeless shelter they are pathetic and racist. I wouldn't recommend anyone to stay there.

3

General Member of the Public

Rating: 1

This place is the worse place ever. The people are rude they eant give you your mail. They say they will help you get your birth certificate they never will or medical cards. My sister kids need to go to Dr the state says they sent card over a month ago and she never recieved it. They also said they were going to help her get her birth certificate so she can get her I.D it never happened. She was written because my nephew blanket was hanging off bed she asked for copy if right up and they wouldn't give her one. This place is the worst i tried to contact the director they never called
She says there is a lot of illegal activity and drugs in that shelter. I wouldn't recommend this place to anyone..

8

General Member of the Public

Rating: 1

Recently within the new year I had an opportunity to work with Shade Tree, I found some of the workers very personable and a great help, polite, nice, and everything you would expect. As far as the Shade Tree director goes I found her not helpful and quite rude. I think because there was no television spot in it for her she could have cared less.

3 mzzzpower

Professional with expertise in this field

Rating: 5

I had a friend with two little girls that had no where to go so I called Shade Tree and they had an appointment for her to go to the next day! That was amazing how quick they got her and her children in

13

General Member of the Public

Rating: 1

We are a Ministry that would love to reach out specifically to abused women and children and thought this would be a perfect place to donate both our time and resources, but the Director for Shade Tree by the name Brandi mentioned that they cannot have any religion or christian group come in. We are not a religious group, we just want to show love to these people who are hurting, lost and needy in terms of giving our time and their material needs. So i am in doubt if all of the recipient are actually getting much needed help emotionally, economically, mentally and spiritually. And are the donations being accounted for???

2

General Member of the Public

Rating: 5

A wonderful and much needed charity that provides vital support and care to the women, children..and pets who seek it's help in their most depserate times.

2

General Member of the Public

Rating: 5

I was very moved after my visit to Shade Tree as the support and care this shelter offers women and their families really is life changing. All credit to the team that work so hard to make this such a positive and supportive environment to be in.

4

General Member of the Public

Rating: 5

Shade Tree truly understands what drives women to stay in these situations and by allowing them to bring their pets, which can often be a reason for them to stay, enables them to escape their home life without fear of consequence. The work they do is amazing.

5 Miguel N.

Donor

Rating: 5

I visited The Shade Tree in July 2013 and I was really impressed what a small team of people with limited resources was able to do. Providing shelter for women, children and pets in Las Vegas is no easy task, but I saw first hand the difference that The Shade Tree makes. I have made a small donation and will continue to promote this nonprofit to everyone as they definitely deserve it.

2

Volunteer

Rating: 5

I have volunteered several times. Recently i volunteered for Christmas in October where all of the children got presents. Also, I was there when all the children were given out costumes. The shade tree makes families feel at home.

3

Client Served

Rating: 4

As a returning client to the Shade Tree, After returning a year ago form out of town. My experince with this nonprofit is now way better then my last time. I feel that I have gotten more help since my last time here, I came back to Las Vegas to live with family and things where not wtat they seems, therefore I want back to The Shade Tree. Again I must say it is much better then before, I see that staff are more willing to help u now, help in getting u a place to live, a job, to also help in getting u medical help, help in provide u with help for u pets/ and or your love ones. Staff try as best as they can to help,and provide for u as well as others. Last time I was here to me and this is for me, where not as friendly, they where into helping who they wanted to help. Most ladies have to realize that in order to better yourself u must make the first step in helping yourself, therefore others will see this and help u more. You need to stay focus towards your goals. Now I could go on and say things are not perfect here, but why when I and my child are not out in the streets, and are living off family and friends.

4 John200

Professional with expertise in this field

Rating: 5

An amazing organization with an awesome staff that impacts thousands of lives every year. As a former staff member, I've never had a job more rewarding than The Shade Tree. Having the opportunity to impact someone's life in a positive, caring way is a great responsibility that The Shade Tree doesn't take lightly. This organization lives its mission of providing safe shelter and life changing services that promote stability, dignity and self-reliance to homeless and abused women and children.

Donor

Rating: 5

The Shade Tree has many good things to help women, children, and pets who come from abusive situations. They help them find jobs, have activities throughout the year, and give them clothing and other items. They also take care of the pets which is really cool. I am happy to support them and the community should support this organization as well. Without The Shade Tree, so many people would have nowhere to go to get back on their feet.

2 Elder B.

Volunteer

Rating: 5

I came to The shade Tree shelter about a month ago as a Domestic Violence client..but as a Minister even we go through some trials and tribulations. The Shade Tree helped me put my life on track get my health back with their stillman Clinic Miss kanace helped me to get all my medicines.. I came there with nothing but a little bag of clothing my health was poor but within 30 days I found a job with the help of Miss Maggie and the employment center with a place to stay. maggie really work hard to help find employment for the woman there. As a woman in ministry I even got a chance to help others with life problems. If it wasnt forthe support of the volunteers there and the people who donate I dont know where i would be... I nominate the Shade Tree Shelter. Thank You for changing my life..

Monica N.

General Member of the Public

Rating: 5

What a wonderful service this nonprofit provides, not only women and children but their pets in the time of need. Bless you all.

Volunteer

Rating: 5

this is my first experience volunteering for a shelter, when I did my orientation, I did believe that this organization is very organized and helping our people, women and children to get a better chance in life after a crisis in family , it is really benefitting everybody in the society. My child also volunteers here and she could see that Shade Tree is a very secure for kids. well done shade tree!

2

Professional with expertise in this field

Rating: 5

I have had experience with the beautiful workings and mission of The Shade Tree; each staff member puts every ounce of their heart into helping these homeless and battered women get back up on their own two feet and reach self-sufficiency. My experience is even more well-versed at The Shade Tree's Noah's Animal House, the animal kennel temporary "home" to several of the Shade Tree women's pets. Noah's Animal House was the pioneer of adding an animal facility to a Battered Women's Shelter, and the difference it is making in these women's lives is tangible. Being able to bring an animal with them when fleeing an abusive situation is very often the "make or break" of an animal owner leaving a terrible situation. Once safely in the bosom of The Shade Tree, the women seek refuge and therapy from their furry family member, greatly aiding in their progress of their own case plan at The Shade Tree. Finally, time and again, statistics have shown that the recidivism rate on these animal-owner women is greatly reduced when compared to the woman who are not pet-owners or whose pets are not housed with them while in-shelter. I have seen this magic happen in-person, and I know that Noah's Animal House and The Shade Tree is changing lives in the hundreds on a daily basis!

2 Beth74

Professional with expertise in this field

Rating: 5

As the previous Volunteer Coordinator at The Shade Tree, I was humbeled and proud to see how the members of the Las Vegas Community came together to assist and support the women and children of this shelter. It was amazing to see how volunteers teaching life skills classes or music lessons in the children's activity center could lift the spirits of residents and provide life changing skills that help women to get back on their feet.

The Shade Tree not only is a place to sleep and get a hot meal, it is a place where residents are offered case management, job referrals, health and nutrition information, support groups and so much more. The Shade Tree is truly unique and one of a kind. Thank goodness for the caring staff and volunteers who serve them.

1

Professional with expertise in this field

Rating: 5

The Shade Tree strives to fulfill the needs of the homeless and abused women and children. Not only is housing and job assistance offered, but the shelter has a Children's Activity Center where kids can experience childhood while bonding with their mothers. Furthermore, life skills classes are offered to improve the skills of the women. There are holiday parties, career fairs, and fitness classes to cheer the women and children up. The Shade Tree even has an animal house which was opened in 2007 with the purpose of keeping families together. Women no longer have to give up their animals or leave their pets behind. The residents' animals are able to live right next door. The Shade Tree is a great organization.

1 Sara37

Volunteer

Rating: 5

I have had the privilege of volunteering at The Shade Tree on several occasions. The safety and comfort that they provide for women, children and also their pets is incredible. Marlene Richter and her staff are warm, caring people who work to give homeless and abused women and children stability and skills for self-reliance. I was so moved by my experience.

Previous Stories
1

Volunteer

Rating: 5

I became aware of the Shade Tree several years ago and the work that Marlene and her people are doing is wonderful for women children and their pets. Each year that I visit them, I come away feeling so grateful to know them and to know there is a safe harbor at the Shade Tree for families in need.

Board Member

Rating: 5

I am honored to be a part of the Shade Tree because it ofers more than a safe, warm place to sleep. Since opening its doors more than two decades ago, women and children have been given the tools to experience a genuine sense of pride in achielving independance. The program is constantly evolving to address the changing needs and issues of homelessness in our community. From job development to healthcare, to a co-located animal shelter for the furry family members...the Shade Tree reinvents itself over and over again as the needs of the clients change. I am so grateful to be able to watch the women and children flourish because The Shade Tree is mroe than a shelter!

General Member of the Public

Rating: 5

One of my friends invited me to attend their annual walk last year then again this year. It was such a great time. Seeing the staff, kids, babies, friends, family, pets; walking together, talking together, laughing together all in support to raise money for the shelter. Staff at the shelter talked about stories of their clients with such passion to help that definitely rubbed of me, making me want to help more. If you don't take away anything from the experience, at the least it reminds you to count your blessings. I look forward to helping in other ways and will continue to support these events.

Donor

Rating: 4

When I lost a bunch of weight, I had all these extra clothes. Without a doubt, the shade tree was my shelter of choice to donate to. I see them on the news asking for help and I can tell they really want to help. I donated a bunch of dresses usable for work and play in addition to shoes and other items the ladies can wear in the workforce . I received a thank you letter and I know its always the right decision to send my items to shade tree.

2

Volunteer

Rating: 5

I remember the Motther's Day Event!! It was sooo much fun! We got there early and started to set up the items..there were things from body wash and lotions tto scarfs and sweaters for the moms. After set up, each child was called and accompanied by their own "shopper" to pick out what they wanted to give their moms. The why's behind their reasons were priceless. Thank you Shade Tree for making moms and ladies feel special because holidays can be extremely difficult.

1

Volunteer

Rating: 5

When I started to volunteer at The Shade Tree it was for school, as I continued to go there twice a week and serve the families lunch, it became a part of me. They would talk to me sometimes about how blessed they feel to have a home within the shelter, and how they learn things such as how to write a resume or tot use the computer while they're here. I moved, but when I get back, I'll definitely visit and volunteer again.

2

Donor

Rating: 5

The Shade Tree always have events to drive success in the women and children. As recent as the back to school drive where all the kids received school supplies for the upcoming school year. I'm glad to help!

8

Professional with expertise in this field

Rating: 1

The Shade Tree is the poorest kept for the shelter, for Christimas of 2010 there were over a thousand gift card given that were for the women and the women didn't get them. Some how they got in Marlene Ricther hand and a couple of ladies that work there. The place is in infested with bed bugs and Marlene Ricther isn't doing anything about it. The place is is infested with rats and among other things. I don't donate to the shade tree I donate to safe nest where they really need it. The ladies don't half of the items that are donated. The shelter is filthy inside from up to the botttom. The workers are over work and Marlene is a mean and hateful woman. You have have of the the workers popping pills and drinking on the job trying to cope with the bullshit. I feel sorry for the ladies and the children they are getting half of the stick. There is no installation in the bathrooms. And if anyone says the the shad tree rocks you are lying. Thap place need serious help and the ED need to be thrown out and the rest of them. The residents see nothing that comes in at all. The tissues comes from hotels that has been used they are half of rolls. The Health District need to come down and check on the bed bug infestation and the rats down in the basement and on all the floors. Andl they sometimes are in the bed with the babies when there are holes in the mattress and a family of rats are in there and the babies rats drop in the bed with the children. And roaches are infested also dropping from the ceiling with bed bugs along with them. What next when you donate it is all a show that they are showing donors and they feed into that mess. Have the donors tried Child Haven, Safe Nest, or Safe Haven. Over a hundred or more computers lap tops were donated where are they? The residents didn't get them at all. One gentleman donated $2,500 and it was put under Marlene's door and it hasn't been seen since where did the money go. So think twice because the shade tree is not what it is stacked up to be.

6

Client Served

Rating: 1

Shade Tree should be the last place you ever want to go if you're fleeing domestic violence. Security is shabby, getting paid minimum wage. You can't pay security minimum wage and expect them to actually want and be motivated to secure the premises. Staff has a very "brush-off" approach, especially administrative staff. The only ones that seem to actually care are the younger staff. Client advocates are outnumbered and short staffed. Overworked and underpaid as many of them say. Shade Tree continues to receive millions in funding and grants but I see nothing done to use up those funds wisely, such as healthier and more adequate food. Sanitation is also another miss. Lastly, I'm familiar with government funding and from the notices on the wall, Shade Tree is abusing HUD and HIP funding. The government should pull their funding so that way they can actually use the external funding they receive rather than dispensing it amongst the higher ups.

Volunteer

Rating: 5

I enjoy volunteering at The Shade Tree I feel The Shade Tree is a wonderful program to help women and children. I believe this program is safe and helpful to the women and Im glad they have The Shade Tree to come to for safety and resources.

Volunteer

Rating: 5

I had the opportunity to volunteer as a life skills teacher with The Shade Tree a couple of years ago and I had a lot of fun. I honestly learned a lot about how strong some of the ladies.

General Member of the Public

Rating: 4

There are a lot of families out there that need help; especially those with pets and children. It's good to know there are places out there where people can go to get back on their feet AND be safe.

3

Client Served

Rating: 1

i dont know how any one can write a good review on this place but there are a lot of good staff members but ive stayed a shade tree and i can honestly say its nasty and bug ridden bed bug roaches, theres a fight every other night there are people stealing ,while staff have there pick of who to help 3rd floor is for dv. and transtional and second floor is for single woman and familys ,ive been there for 2 weeks i havnt talked to a counslor yet and im not sure what the programs are they give you resources im told ,wake up time is 6.00 ,2 nd floor have to leave the floor at 8 am ,,,they only give you a bus pass if you have an appointment but not to look for housing and jobs ,the food is nasty most time and this morning the sausage was spolied ,,ive watched more then 8 woman get put out and i saw 10 woman whos time wasnt extended and had no place to go there are woman there that has been there 18 months -2 years ,,and some there leaving wth housing due to shade trees help,, but it seems like it depends on if your liked ,,because there are no programs there only class like relaxation ,resume writing orintation and housing on and two ,k,,some of the woman are really beautiful just feel on hard times ,but most are nasdty and crazy the bathrooms are nadty and the rules are dum ive been calling the health department since ive came ,and i wish i coulod get help to leave and get on my feet cause im at my wits end all day the woman smoke ciggaretes back to back ,they sell pills and cigareetes ,people coe back high and drunk ,,all this i swear is true ,,im sure this will fall on death ears but its a shame that ,,outside people come tour the place in the day time see it empty clean and a fe woman there and not no its like a womans prison with children in it ,,but because that the only real shelter in las vegas nevada and woman ,mossstly need a place like this they will always have funding and supporters ,,but if you ask me an out side agency should look at how many times the las vegas police has been there and then you might get the real story

1

General Member of the Public

Rating: 1

The Shade Tree sounds like a HORRIBLE place. Full of discrimination, divisiveness and hatred. They accept some people and turn away others based on infantile notions of body morphology. Dividing families and destroying peoples sense of family unit.

1

Board Member

Rating: 5

Being a part of this amazing organization for over ten years has been has been as much for me as it is for the women and children we serve. I am reminded daily of the strength and courage that these women have under the worst circumstances. I am also reminded that it is not about destiny, but rather the choices one makes. The Shade Tree not only provides safe shelter and balanced meals for those who are experiencing homelessness and financial crisis, but it is made up of many programs which are offered to provide the tools and resources to break the cycle of homelessness. I can't think of a better inspiration than the women and children who fill our corridors with hope, laughter and tears. Credit goes to the patient and dedicated staff who insure that the shelter is a safe and inspiring space during time of desperation.

Volunteer

Rating: 4

Shade Tree is a great organiztion to work with. They helped our company organize a meal service for their clients. They returned calls and emails quickly, answering all of our questions and made us feel welcomed when our volunteers showed up.

Virginia6

General Member of the Public

Rating: 5

On a convention to Las Vegas, I was able to spend a Saturday morning at The Shade Tree. It was the most rewarding event. The woman and the children all smiled and seemed so happy. No one would know the troubles each one had. I spent the time mostly with the children, and I was better for it. God was there that day. They were entertaining and made me feel so welcome. The Shade Tree does so much for all of the woman, children and now their animals that it is great to make donations to such a worthy cause. It has a very close family type atmosphere and helps the woman so much. They are empowered and made to feel they can now have a second chance at life.

Volunteer

Rating: 5

While searching for charities whose purpose matched those of a non-profit foundation with which I'm associated I found The Shade Tree. I got in touch with the Executive Director and quickly became passionate about supporting their mission, "To provide safe shelter to homeless and abused women and children in crisis and to offer life-changing services promoting stability, dignity, and self-reliance." . My passion has been shared with others and for the past 4+ years we have volunteered through lending a hand where needed at the shelter, doing fundraising events, sending boxes full of urgently needed items and lending moral support to staff and residents. I call it a God-shot that I was guided to The Shade Tree because my work with them has been the most rewarding experience of my life. It even led me to a career change into the non-profit sector.

TheBlonde K.

Donor

Rating: 5

My first experience with The Shade Tree was three years ago. The dedication of the staff to the community is palpable in every one you meet. Although some clients are in desperate situations, the shelter is filled with light and hope. One cannot leave without being affected by the positive atmosphere. A few hours, once a year with the clients and staff of The Shade Tree energizes me to contribute time and money in my home community in a effort to ensure the women, children and pets here also have a haven and are being cared for.

Celine M.

Volunteer

Rating: 5

Whilst on a vacation trip 4 years ago to Las Vegas we friends I was introduced to TST. I went along to volunteer and help out not really knowing what to expect. After being welcomed and introduced to exactly who and what TST do I was amazed. Not only do they help women and children but also their pets. To me that was something very special, as a dog owner I fully understand the need to keep those beloved fur babies with you. The work that the team do to help the women and children get back on their feet and heal their physical and emotional wounds is exceptional. This year I was honoured to help out in Noah's pet house and see all the work that goes on there. I am still in awe of the wonderful work the team do there in an efficient and professional manner to look after their guests. The women and children are an inspiration and a true mark of the endurance of the human spirit. My journey with TST started 4 years ago and each time I visit I come away a better person. This is truly an amazing organisation run by exceptional people.

1 Holly15

Donor

Rating: 5

Four years ago, I became familiar with The Shade Tree via a charitable organization which had been raising funds on TST's behalf. I was intrigued by the model implemented by TST insofar as it not only provides safe shelter to women and children escaping domestic abuse, but their pets as well. Since my initial discovery, I have consistently contributed to this cause. For the last 3 years, I have volunteered on-site while in Las Vegas for an annual convention. Each time I visit, I walk away more passionate than ever about the people served by TST and its role in the community. I've not only witnessed first hand the impact the shelter has on its "guests", but I've grown to respect those "on the front lines" and running the shelter in the most efficient ways possible. The Shade Tree is truly the shining example of how communities should provide for those in need.

3 Susan103

General Member of the Public

Rating: 5

I am the mother of a daughter who was murdered by the father of her child back in 1996. For years we did not know what had happened and it wasn't until 2007 that her body was identified. Her murderer is now awaiting trial. A few years back I was in Las Vegas for a convention and I was privileged to go to The Shade Tree and see the fabulous job that Marlene and her staff accomplish on a daily basis to help women and children who have been abused and hurt by the one person who is suppose to love and take care of them. This shelter has so affected me that I have joined my local domestic abuse and rape victim organization and my goal is to build a shelter modeled after The Shade Tree. I am so inspired every year now to go to The Shade Tree while in Vegas and volunteer for a few hours and learn from Marlene and her staff what it is like to truly give back to those who find themselves in this horrible situation. If only there had been a Shade Tree available in 1996 my daughter and many others may be alive today.

2 Belinda E.

Donor

Rating: 5

You never realize what you've been blessed with until you see what you're lucky not to have to go through. Everyone have their own daily struggles, however, the incredible sense of hope The Shade Tree inspire upon to the women, children, and pets are remarkable. Seeing the passion in the eyes of the staff reassures the belief they have in The Shade Tree's overall mission. I have been lucky to be a part of various fundraising events and seen them in action. Every 2 to 3 months, I go through my home in addtion to collecting from friends and family for items the clients of TST can benefit from. There is nothing more rewarding than being able to help. Seeing the women and families empowered from programs they went through while at the shelter embrace the world, being a part of that is heartwarming.

1

Volunteer

Rating: 5

This is a wonderful charity organization and the staff and residence are great. I know because I sang at the Shade Tree last Christmas and Valentine's Day. I will be performing again in the near future. Because of the staff and ladies and children, I keep coming back. It is a place where people care for one another. I am proud to be a volunteer at this thoughful and caring place. Thank you, Rosie Sottile