130 Pageviews Read Stories
- EIN 72-0706669
- (504) 895-5550
- 5001 Highway 190 Unit C1 Covington LA 70433-0000 USA
- www.vialink.org.
- Add to Favorites
Promote This Nonprofit
More Nonprofits
Nonprofit Overview
Causes: Hot Lines & Crisis Intervention, Mental Health, Suicide Prevention
Mission: To provide information, referrals, training,and crisis intervention to people, organizations and communities so that they may help themselves and others. Via link fulfills this mission through information services, referrals, training and crisis intervention.
Programs: Homeless management information system (hmis): provides and operates the homeless management information system for unity of greater new orleans, a hud funded project. Via link hmis provides training, technical support, aggregate reporting and data quality management for agencies affiliated with unity of greater new orleans. This past year via link hmis worked with over 4,500 individuals in the database and over 5,000 emergency shelter records. Via link hmis also implemented a plan to merge clients for our region and created & implemented a technology system for the health care for the homeless referral system.
contact center: provides information, referral and crisis intervention/suicide prevention 24/7 by phone, text or chat to individuals and organizations. Responded to over 105,000 requests by phone, text, chat or email for assistance this past year. Maintains and publishes an online community resource directory of over 3,700 health and human services resources provided by non-profits at no cost, medicaid and medicare for the greater new orleans area. Community resource directory is available at www. Vialink. Org. Contact center specialist use our community resource directory to assist in crisis intervention/suicide prevention and information & referral calls. Additionally, contact center provides pertinent information and resources during times of disaster, locally, statewide, or nationally through our network telephony agreements.