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Causes: Arts & Culture, Commemorative Events, Community Improvement & Capacity Building, History Museums, Philanthropy, Public Foundations
Mission: The association supports victims of terrorism and their families through education, communication and peer support. The tribute wtc visitor center, a program of the association, connects and educates visitors with personal experiences of the 9/11 community.
Programs: The tribute wtc visitor center educates visitors about the world trade center community before 9/11, conveys the events on 9/11, and explores the aftermath through personal experiences. In 2016, 141,822 visitors were served at the tribute center. Interactive exhibits and personal greeters from the september 11th community create an environment for reflection that involves visitors in appreciating the scope and impact of terrorism as well as the enormous outpouring of compassion in response. By engaging visitors in the authentic experiences of those most affected by the events of 9/11, the exhibits convey multiple perspectives of courage, loss, heroism and grief.
9/11 community volunteers are trained to serve as walking tour guides and greeters to engage visitors at the tribute center and share their personal experiences. 9/11 community volunteers are family memebers who lost loved ones, survivors,residents of lower manhattan, downtown workers, and uniformed services, construction workers, and volunteers who participated in the rescue and recovery. Monthly meetings provide educational activities, peer support and program updates. Volunteers also greet school groups and provide an educational experience.
the association communicates directly with 4,500 immediate family members of victims of terrorism. A quarterly newsletter is mailed to community members to share information and resources. Web site www. 911families. Org is maintained to provide news, resources, events, and commemorations to inform and engage the community. Programs and changing exhibitions at the tribute center are designed to engage the 9/11 community, provide a supportive environment, and encurage peer support. Pulbic programs represent the evolving issues and facilitate community discussion about issues related to the effects of and recovery from terrorist attacks.