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Roseville Home Start, Inc.

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Nonprofit Overview

Causes: Health, Homeless & Housing, Homeless Shelters, Nursing Facilities, Seniors

Mission: Roseville Home Start exists to successfully transition homeless children and families into affordable, sustainable, permanent housing and self-sufficiency. This is to be achieved through the development of a system of housing and support services that is flexible, accessible and accountable.

Programs: Provided living accomodations, mentoring, education and case management services to over 50 families who were coming out of homelessness and who are striving to find stable and productive lives.

Community Stories

29 Stories from Volunteers, Donors & Supporters

Nadiyah Luna A.

General Member of the Public

Rating: 1

This is one of the worst places that you could ever have to go to. There have rules setup that are so vague that you may not ever be able to even stay. The staff are rude and cruel. There are no locks on your door. Staff can walk in at anytime and find a violation like a sticky floor after being moped as a reason to kick you and your children on the street. They kept our blankets as well when they made us leave. They put me on lockdown for being positive for my prescription and refused to let me leave. They put me on lockdown and would not allow me to leave to go to domestic violence Court or get groceries. The worst part about this place is that they take families that have almost nothing in and for no rational reason put them on the street with even less. There aren’t many reviews because by the time they kicked me and my children out, placed my food including my babies milk out in the sun, I had no where to go and no way to get internet or For even most people to ever get into a position again where they can write a review. Most of the residents that I saw leave had to go back to their abusers.

2

Client Served

Rating: 5

I came to Homestart after fleeing a bad relationship. I came here with my 13 year old daughter and myself. I had just gained custody of my daughter back. My credit was bad, and I had no vehicle or driver's license. I didn't have a job. I also had a medical condition which temporarily paralysed 1/2 my face. Homestart wouldn't let me feel sorry for myself. They gave me 30 days to find a job. I had to apply to 10 per day. I cried myself to sleep for the first week. Luckily, they also had a therapist for myself and my daughter.

Homestart sent me to apply for Calworks, foodstamps and medi-cal. I enrolled my daughter in school. Things settled down. It was safe place to stay. They didn't coddle me. I had chores everyday. There was a curfew. They DO have a lot of rules. It is a hard program. Some rules are based on the individual clients. Every client had their own individualised program designed by a case manager. Random drug testing was required. Getting a job was not optional. I had to turn over ALL of my income as soon as I received it. Homestart budgeted my money. They told me what food I could buy (no sodas! no junk!) They paid down my outstanding bills with the money I gave them.

Many clients came and went while we were there for various reasons. Many didn't want to follow the rules. Many just wanted to get hand-outs without doing the work to better themselves. Some were using drugs and were immediately exited. This made me feel safe. My daughter got school clothes, tutoring, school supplies, backpacks. They checked her grades.

I moved into my own apartment after a year living at Homestart!!!! Yes I am a graduate! I now have a full-time job. I have benefits through my job...I pay for them: Medical, Vision, Dental, Life Insurance. I have a driver's license. I have a car. My credit is fixed. I have money saved. I have furniture in my apartment. My daughter is on the Honor Roll and is a freshman in High School. She is in Avid, and wants to go to college. In December we finish the 2nd year of the Homestart program. (Yes, it is supposed to be a two year program!) I am a little sad, but excited too! We no longer are on any government aid. I am self sufficient. I feel self confident. We have a future.

Thank you Kayla, Kathy, Alyssa, and Ann! Thank you Homestart!

By the way, Homestart in no way asked me to write this review. They have no knowledge of my intention to do this.

3

General Member of the Public

Rating: 1

Horriable place, wont accept or let you further housing if your enrolled in school, went to school one day and came back to a piece of paper saying drop out of school and failure to do so will result in termination! I said kick me out then!!! Education is success, also went in with a broken fridge poop all over the toilet and moldy food from the last tenant, i would not reccomend this place for it has only put homeless families back out on the street, kayla and michelle are horriable, rude, and very discriminational to people who have tattoos, they treat them like they are belittled. Theres better programs then this place ! Dont go there! They expect you to leave your children with strangers of the community who dont even come outside for 2 hrs while you do case management, not kid friendly and not what they claim to be.

Professional with expertise in this field

Rating: 5

Unfortunately, this is another example of a client who was not willing to put in the hard work to become successful.

Previous Stories
3

Professional with expertise in this field

Rating: 5

Those commenting negatively have little understanding what takes place within our organization.This is not a place for disgruntled ex-clients, who have not been successful, to complain or write nasty comments directed at the program and/or staff. If you have a legitimate complaint, please follow the correct procedure. Thank you.

5

Professional with expertise in this field

Rating: 1

I want to thank all of the poor victims of (this so called) homestart program.i was also in need of urgent housing for my family.i have 3 children and my wife was due to have our 4th child in couple weeks.we got referred to this (so called family help) program and so i looked it up on google.i read the first couple reveiws.they were bad.i figured well theres always at least 1 bad reveiw about everything (u know theres always a bad apple trying to stir things up even if its really good).so i continue reading more reveiws,looking for where the positive ones begin..but that wasnt the case..every single reveiw that followed had the same or similar story/experience(i read every reveiw there was.at least 10).every family experience/story was identical to one another.all stating the same exact problems..all talking about the same person who directs the (so called family help) program.they all say the same name (amy) who took their money and dogged them in the end.they all say same thing how every family either quits or gets kicked out.they all say how they had to give the (so called) ppl all their money and lost it in the end.they all say the same about having cps called on families.all say same thing about being forced out with their children with nowhere to go.etc. etc...oh, and i almost forgot.out of about 10-12 reveiws,there were 2-3 reveiws that were (so called) positive.however,each one came from an annonymous profiles with no profile pics (hmm.i wonder why)and each of those 2-3 reveiws were nothing but critisism toward the victims who shared their experiences.saying stuff implying that every single one of those families were not there to better themselves.that the families didnt last in the (so called family help) program because they continue bad habits that put them in the situation theyre in.these annoymous profiles are actually downgrading these poor families.claiming that these less fortunate families refuse to do whats in their childrens best intrest.they are claiming that each family who doesnt complete the (so called family help) program its because that parent(s)didnt want to do any good for their children.these annonymous reveiws say these poor victims are more concerned about partying and being irresponsible rather than wanting to better their own families n do whats best for their children(added so much insult to injury)..so what does that sound like?ill tell u what i think..those 2-3 annonymous reveiws are actually the staff members from the scammed program they call themselves trying to run.they are posing as previous clients of the (scammed program) trying to defend the criminal operations they got going.if this place really helps families as a legit organization, then why does every family (who are all in the same boat with situations) tell about the same experiences,mishaps/misfortunes and all treated the same way and most of these negative reviews match one another word-for-word.and to top it all,why is this b!#ch "Amy" in everybodys story treating each family with disrespect and misfortune.taking these families money then kicking them and children to the curb wit nowhere to go and no refunds.now i dont know about u, but coincidences dont come in this size.my gut has always been my best freind. Homestart in roseville needs to be reported. Amy, along with her staff, need to be prosecuted..beleive..it IS in motion

3 shebamama

Donor

Rating: 1

I was able to see first hand the experiences this Non-Profit did to 4 little boys. They took their Xmas presents away from them and new school clothes and didn't help them to get to Doctor and dentist. They are evil people who suck the life out of you then toss you to the streets. I am not a client, but a person who cares. There is nothing but evil here. I would love to join in a group to have Call Kurtis look in to this. Just remember this "you reap what you sow" and I will be watching these people. Can t wait to see these people pay for what they have done to the children because they are going to grow up and see the Truth. SHAME on you. This is NOT a group of caring people, STAY AWAY!

Previous Stories
10

General Member of the Public

Rating: 1

I currently know a family who moved there with the intentions of starting a new life and all I see is an angry family that has had there money taken, not allowed to live a normal life and are in fear of the managers (Ann and Michelle) who constantly threaten. Any time any money is earned it is taken away and who knows where it is according to reviews. These people are not helping anyone and anyone that is looking to move there, think fourteen times after reading reviews. SOMEONE IN THE GOVERMENT SYSTEM NEEDS TO REVIEW THIS PROGRAM AND THE MANAGERS. I PERSONALLY WILL BE CONTACTING EVERYONE I KNOW TO GET THESE WOMEN OUT OF THIS PROGRAM.....T. LUCIDO

5

Client Served

Rating: 5

Hard program but worth it in the end! I owe most of my success to the homestart program. WHen i first came in, i didnt think i could handle all the rules. I wanted to quit several times. I decided to stick it out because i began to see my life change with homestarts guidance. Being at homestart allowed CPS to close their case with my family. While i was at homestart i was able to get my GED which i have been wanting for years. They have retired professors tutor you as often as you need to be prepared to pass ur test. A lot of people don't like being in a budget program but it really helped me. People say they steal ur money but in the program you choose to participate in the budget program and let the experts worry about your bills. With homestarts help I have paid all my past debts i have been worrying about for years. I also saved enough money to buy a car for the first time in 10 years and have money to move into an apartment. With the help of the staff my resume looks fantastic and they teach you how to get and keep a job. For the first time in my whole life i have a full time job with benefits. I have never been able to support myself until comin here. I loved being able to have free therapy it has been somethng i have wanted to afford for many many years. The therapist is great and has helped me through so many tramas from my past. My children also have had great improvements from therapy and the classes. My kids used to feel like too much to handle and homestart taught me how to be a better parent and how to properly handle ur kids. The case management part is tough. They really push you to be the best person possible. I felt really supported by the whole staff. My kids benefited from homestart in many ways such as almost being held back in school to being the top of thier class with the case manager as an advocate for my kids. Homestart helped me get out of my abusive relationship, stay clean and sober, turn my kids lives around, and help me become a successful member of society.

4

Client Served

Rating: 1

On approx. 7-19-2014 myself and my 2 children was homeless and needed shelter and went to Home Start in Roseville, CA. The only money I had was $25 and on 7-21-14 I gave it to them, out of that they gave me a $5.00 check so I could wash clothes.then on 8-4-14 I gave them my Welfare money of $310.00. Then on 8-5-14 I left there because of the treatment we were receiving. Today I just received the statement from Home Start and they kept ALL my money. I am 33 weeks pregnant, they wouldn't let me go to the doctor and when I left they would not give me any of my money back, plus called CPS on me. All is ok thankfully because my Aunt took me in. I have called TELL 10 . I urge everyone that has had any problems with this place to PLEASE do the same. This is a non-profit place and I have never felt so abused. PLEASE, PLEASE FLOOD NEWS 10 WITH CALLS, NO MATTER HOW LONG AGO THIS HAPPENED TO YOU.

8

General Member of the Public

Rating: 1

Terrible place!! Horrible people! Don't waste your time and money. They will lie and deceive and put you and your family at danger leaving you broke and in an even worse position than you had been in.

8

General Member of the Public

Rating: 1

why do all the reviews with more than one star all sound the same and in fact are not reviews at all? they all tell of following rules etc...most people write reviews speaking of their own experiences and letting their feelings be known. The reviews with one star seems to have very similar experiences.

the shared experiences of most of the reviewers is what caught my attention. sounds like illegal activity is occurring here on a large scale and it needs to stop asap!
This place is life-changing alright, changing lives for the worse and putting the disadvantaged at a BIGGER DISADVANTAGE!!

8

Client Served

Rating: 1

Homestart is a joke we were there 36 hours gave them $300 when we got there they mailed us a check 2 weeks later with $102. They are corrupt I think we should all get in contact with "Call Curtis"

6

General Member of the Public

Rating: 1

Well without homestarts help, me and my family are back on our feet. It was hard because they never gave us a dime back. They are crooks and thiefs. How do you take from the less fortunate and have a clear conscience? How does anybody supports evilness like this? We live in a society that justifies people like MICHELLE and the rest of the staff of inconsiderate, lying, manipulative and power control people who think they are better then you. I emailed everyone on the board and got no response but a call from the cops saying my money was a lost cause. I will continue posting on this site and others letting all the less fortunate families know of what this god forsaken company has done not only to us but to all the other families as well. You can also go to linkedin to find some of the other board members and get email addresses. I have also contacted every news station, including call Curtis, to let them know of the corruption that is happening at Homestart. It is not about the money now, the cops said that it was a lost cause, so now that I have a job and my wife has a job and money, we are taking this to the fullest. Beware all unfortunate families of the trap this company is setting you up for. My opinion would be to contact SAEHC, who are a staff of people who took care of me and my family, and homestart, you can rot in hell!!! Sincerely, one of your victims

Previous Stories
5

Client Served

Rating: 1

This program is the real criminal!!! They kick you out, keep all of your money and leave you on the sidewalk wiyhabsolutely nothing! Then they call the cops and CPS to come see you the next day. This is a setup and a family wrecker!! Its amazing how people sleep at night knowing what they have done to the children of the less fortunate!!

6

Client Served

Rating: 1

I was told about homestart from a friend when my boyfriend and I were struggling. We were getting evicted from our apartment and turned to homestart for help. They sounded like a good program so we applied and moved in a week later. Needles to say it was horrible. The lady who worked with us was rude abd treated us like crap. The rooms are dirty and gross they give u nasty blankets abd expected me to put my 4 month old baby in a dirty play pin. They r extremley dishonest and do not care about ur well being. My family and I were only there for 3 hours before deciding this place is worse then jail. They took the money we gave them when we checked in with them and they refuse to give it back. The only reason they are still arounfbis because they rip everyone off. I wish I would have read the reviews on this hell hole before giving them my money. I don't recomend this place to anyone. I'm so disappointed and I hope they get shut down because they are not the great place they make themselves out to be.

2

Client Served

Rating: 1

My 8 year old son, wife and myself were put out on the sidewalk after 2 days of being in the program. Our worker Michellr gave us 30 minutes yo be off the property and left us there without a dimr. We just gave them over $400 less thrn 48 hours ago but said," To Baf" as she walked away with a smile on her face. She was rude, mean, direspectful and treated us like we were scum. I have worked all my life and have been successful, so this is very new to me. I cannot imagine her ever treating any of those famalies like human .beings. We still have no cash and no place. They should be ashamed for whothey are.

5

General Member of the Public

Rating: 1

Home Start is a program that helps transition homeless families back into homelessness after psychologically tormenting them and making them jump through hoops, all the while telling them that "when they graduate, they will receive help sustaining a home".. the key word here is "when" and "graduate" hmmm....?? I wonder how many families actually have graduated from this program?
Most families can't handle the communistic way that the director of the program treats them, and end up quiting...and those that don't quit end up getting kicked out! . why? Thats a good question???

Homeless shelters that kick homeless people out after months of following ridiculous rules, for no apparent reason, IS IN NO WAY ,SHAPE ,OR FORM HELPING THAT COMMUNITY !! in fact its insuring the re-occurrence of homelessness !

DO NOT DONATE TO THIS NON-PROFIT!!...they kicked my son(1 1/2 yrs. old) and his mother to the streets with 1/2 hour notice, and with no money! Even though she had saved $2700 during her "participation" in this "non-profit" homeless shelter,not to mention my son was sick and crying, buckled into his stroller downstairs alone,the whole time while she was upstairs being forced to remove her belongings from the "donated" room she had been living in for 8 1/2 months, otherwise her stuff would be thrown away and or the police would be called and she would be charged with trespassing!...............yea thats helping the homeless alright. NOT !

7 Jennifer204

Client Served

Rating: 1

This program does not help the people it claims to help. Families enter the program hoping to get help, when in reality they get scrutinize disrespected and be little by the director, Ann. I was a resident and did exactly what I was supposed to and got kicked out for no reason. Ann made my son sit out in the freezing cold weather, while he was sick, and told me I had a half an hour to clean up and move all of my stuff. They took my phone so I was unable to find anybody to help me move my things. I had nowhere to go thankfully a friend allowed me to stay with her for a couple of days. They "managed" my money the entire time I was there. I I had approximately $2700, I received my money 17 days after I was kicked out, and it was over $2000 short. The director, Ann,charge me $50 for kicking me out and proceeded to unjustly (and without permission) spend $2000 of money that took me over 8 months to save. I was approximately 3 and a half months away from graduating the program. In my 8 and a half months at home start I saw several families torn apart and kicked out. These positive comments that are written on this site were obviously conjured up by, Ann or one of her employees that she constantly makes do her dirty work, like Michelle/Kayla. I feel sorry for employees that have to work beneath her, but mostly I pray for the future families that will fall victim to her. I really think this place to do good, if someone else was running it.

4

Client Served

Rating: 1

I wish people could see this program for what it really is. In no way does this program help those it intends to. They have room for 30 families there are currently two that reside there. My wife, daughter and I were residents there for seven months. We were close to graduating until one day staff knocked on the door and told my wife that they would like me to leave. They did not give her any reason what so ever, just that they wanted her to stay and me to leave. They intentionally try to break up families, in the eight months we have been there I have witnessed this six seperate times. The final reason they gave me for exiting me was that my job did not meet their requirements. I have been employed since my first week upon moving in to home start. I am on commission sales and make more than any other resident did. How could my job not meet their standards. I had over 8000 dollars saved up when exited. I followed every rule they had and even some they made up just for me. It a completly arbitrary and inconsistent program. It would be a great program if they were consistent and did not go back on their own rules. The comments about clients not wanting to help themselves could not be farther from the truth. After exiting my family it took three weeks to send us our savings. They took it upon themselves to pay 3000 out of it on meanlingless things. They did pay some bills however a month later the creditors have yet to recieve them. I have done follow up on these bills and Home Start will not call me back. I have several thousand dollars in limbeau that I can not account for. People are worse off when leaving than they are when they get there. In some cases the clients are the problems some people can not be helped. However, the majority of the problems start with Home Start Staff.

2

Volunteer

Rating: 5

Home Start is an extremely comprehensive program with many rules and expectations for their residents. Adults are expected to put their family first and to become contributing members of the community.

Lea3 below put it beautifully, “clients who don’t like to follow rules love to complain.” Individuals who do not follow the rules that have been laid out are not successful in the program. If an individual complies with the program that they agreed to upon arrival to the facility, they will graduate successfully, making a better life for themselves and their children.

It is unfortunate that our society makes it easy for capable people to live on handouts and do no real work for themselves and their family. Home Start is constantly bashed by ex-clients that do not want to put in the work. This is a unique facility that actually hold’s their residents to high standards and keeps them accountable for their decisions and actions.

2

Professional with expertise in this field

Rating: 5

Home Start is a program that prioritizes the needs of children in homeless families. Adults of the family are expected to abide by strict program rules and are taught essential skills. The goal is for adults to become strong parents and leaders of their family. Adults who put their children’s needs above their own thrive at Home Start. Success at Home Start requires residents to be honest with themselves and others, to take responsibility for life choices, and to begin making decisions that benefit the welfare of their children. Adults receive a detailed explanation of program requirements and expectation prior to entrance. When adults choose to deceive the program, they jeopardize the safety and wellness of their children. Adults must make a commitment to change their unhealthy lifestyle to benefit their children’s futures.

2 ellacrane

Professional with expertise in this field

Rating: 5

Home Start is designed for families who are ready to get their life back together. Those who are not ready to take control of their situation create frivolous complaints because they are required to obtain employment, pay bills, and take care of their family. Every rule has a purpose to better the lives of the families and Placer County community. Each rule is set to ensure success after graduation: to set up family values and responsibility.

To receive services such as Section 8 housing and rental assistance graduated clients must have abided by the budget program. The budget program is designed to help clients save money and payoff any outstanding bills. Disgruntled clients complain because money is going toward current and past bills rather than frivolous items. Home Start is about setting priorities straight – family, bills, and employment – to become a contributing member of society.