Terrible experience. Negligent. Unprofessional. Undertrained. Uncaring. Dismissive. Different rules for different clients.
I signed up for the waiting list after years of being encouraged to seek counseling there by someone who now feels the same way about them.
Never received an email confirmation—eventually received a phone call that was deeply invasive and personal. Inappropriately so. *Eventually* received another call from a young woman saying she’d call me back (again) at the beginning of the week to *schedule* an appointment.
Some three weeks later I contacted them on social media to see what was going on. Eventually, the young woman emailed me flippantly saying ‘oh sorry I forgot you, I had COVID’. Instinctually, I kind of questioned that — and shouldn’t someone else have been filling in?
Yet I felt some compassion because I have also been dealing with some rather serious health problems so we moved forward.
Unfortunately, with a twist of fate, I had to reschedule both of my initial appointments due to my own health flare ups.
With no warning, on the second one I was told I was dropped from the program because they had a two time cancellation policy.
Had they mentioned this policy to me — knowing already about my health issues? Nope.
Had they internally upheld the standard of behavior implied behind this policy — no, and they are getting paid.
I had been patient and understanding with them only to be totally discarded with no warning.
To boot, the person who referred me said she had no knowledge of this policy and has had no trouble rescheduling appointments—even same day for non-health reasons.
They keep telling me that they’re ’happy to refer me elsewhere’ but I have no insurance and am certainly not ready to navigate anything like this again anytime soon.
What is that even saying? Well, we don’t want you but maybe someone else will…??
At the end of the day, this is discrimination against someone with a documented disability.
So wrong on so many levels.
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- EIN 58-1788134
- (770) 503-7273
- Po Box 2883 Gainesville GA 30503-2883 USA
- www.raperesponse.com
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Nonprofit Overview
Causes: Mental Health, Sexual Assault Services
Mission: Rape response serves as a system of support, advocacy and education, providing services to the community and survivors of sexual assault while safeguarding the dignity of each person served.
Programs: Victim services: rape response, inc. Provides comprehensive services to victims of sexual assault, ages 13 and older in dawson, forsyth, habersham, hall, lumpkin and white county. Services include a 24/7 crisis line, 24/7 medical accompaniment, criminal justice support and accompaniment, counseling and support groups, follow up, information and referrals, and assistance with victims' compensation. During the 2016-17 fiscal year, rape response responded to 673 crisis calls, accompanied 104 victims during forensic medical exams at the hospital, and provided information and referrals 841 times, connecting individuals to community resources for continued support and healing. Rape response's annual report provides additional statistical information.
education/prevention programs: rape response, inc. Provides let's talk prevention education programs to middle, high school and college students, at-risk youth and parents in our six county service area. Central concepts of the curriculum include: understanding georgia laws on sexual violence, lowering the risk of personal involvement with these crimes, consent, coercion, healthy and unhealthy relationships, boundaries, sexting and social media safety, and bystander intervention. During the 2016-17 fiscal year, rape response provided let's talk programs to 8,004 middle school students, 1,566 high school and college students, 810 at-risk youth and 140 parents.