Providence Health & Services Washington

Programs: Acute care inpatient 121,904 admissions in 2016 with 593,024 patient daysacute care - outpatient 2,490,998 emergency & ancillary visitsour mission - as people of providence, we reveal god's love for all, especially the poor and vulnerable, through our compassionate service. Our core values - respect, compassion, justice, excellence, and stewardship as a not-for-profit health care ministry, providence health & services - washington embraces our responsibility to respond to the needs of people in our communities, especially the poor and vulnerable. In the face of rapidly changing health care, our commitment to our mission to care for everyone remains unchanged. When the sisters of providence began our tradition of caring, their ministry greatly depended on partnering with others in the community who were committed to doing good. This same pioneering spirit continues today as our calling and our promise. 2016 alaska highlights included:the alaska department of health & social services has certified providence alaska medical center as a comprehensive pediatric emergency care facility. The certification is administered by the alaska emergency medical services for children pediatric advisory board and state facility recognition program and focuses on a hospital's ability to provide comprehensive pediatric emergency care. Providence child care services is among the first early care and learning programs in alaska to enroll in and be recognized by learn & grow, our state's quality recognition and improvement system. By participating in learn & grow, providence child care services has demonstrated its commitment to engage in continuous quality improvement activities. Learn & grow is a system to recognize levels of quality within early care and learning programs and to support programs as they advance through these levels of quality. Providence alaska medical center has received the american college of cardiology's ncdr action registry-gwtg platinum performance achievement award for 2016. Pamc is one of only 223 hospitals nationwide and the only hospital in the state of alaska to receive the honor. This is the fifth consecutive year pamc has earned the platinum performance award. Providence alaska medical center has received a national award for its high-quality care of patients experiencing stroke. Pamc received the american heart association and american stroke association get with the guidelines-stroke gold plus quality achievement award for its care of stroke patients. This marks the fifth consecutive year providence alaska medical center has been recognized with a get with the guidelines quality achievement award. 2016 washington highlights included:the international board of lactation consultant examiners (iblce) and international lactation consultant association (ilca) have recognized the children's hospital at providence for excellence in lactation care. The vermont oxford network has named the children's hospital at providence a 2016 center of excellence in education and training. The hospital earned this designation by successfully training at least 85 percent of the care team, using a novel on-line learning platform to complete 17 critical areas. The designation represents providence's efforts to improve the quality, safety and value of care for substance-exposed infants and their families. A new health clinic that will serve as a training site for new physicians and provide interdisciplinary opportunities for the region's university students opened in august. The spokane teaching health center clinic, located on washington state university spokane's health sciences campus, will be operated by providence health care and supported by the consortium of empire health foundation, providence health care and washington state university spokane. Joining in the move are 43 new medical residents who began work at sacred heart medical center in june, an increase of 10 residents over last year. It's the third consecutive year of growth, thanks to the efforts of the consortium. Overall, spokane now has 99 medical residencies and fellowships, up from 74 just three years ago. Of the increase, 19 residents are training in family and internal medicine and are supported through the consortium while six residents are training in psychiatry and are supported through providence. In addition to growing residency slots, the consortium has a mission of integrating students and faculty from health sciences programs in the region into a team-based clinical environment, which is the future of health care. The society of thoracic surgeons (sts) has awarded its highest overall rating of three stars to providence sacred heart medical center for all three categories of adult cardiac surgery; isolated coronary artery bypass grafting (cabg), isolated aortic valve replacement (avr), and procedures involving both coronary artery bypass and aortic valve (avr+cabg). Based on 2015 data, sacred heart medical center is one of only 12 hospitals in the nation to receive three stars in all three areas of adult cardiac surgery. This places it among the top 1. 2 percent of hospitals in the nation. Providence mount carmel hospital in colville has been named by the national rural health association (nrha) as one of the top 20 critical access hospitals (cah) in america. The top 20 critical access hospitals are those hospitals that have achieved success in overall performance based on a composite rating from nine indices of strength: inpatient market share, outpatient market share, population risk, cost, charge, quality, outcomes, patient perspectives and financial stability. U. S. News & world report ranks the providence sacred heart medical center/gonzaga university nurse anesthesia program the 18th best (tie) graduate nurse anesthesia program in the nation. The innovative nurse anesthesia doctoral program focuses on clinical anesthesia and leadership. Providence sacred heart medical center has received the healthgrades 2016 distinguished hospital award for clinical excellence . The distinction makes sacred heart medical center one of the top five percent of more than 4,500 hospitals nationwide for its clinical performance as measured by healthgrades, a leading online resource for comprehensive information about physicians and hospitals. After three years of planning, fire district 7 partnered with providence regional medical center everett in november to launch a system that allows emergency response personnel and doctors to share patient health records in near real time. Providence st. Peter hospital has been recognized as a top three hospital in the state of washington by u. S. News & world report. Providence st. Peter was one of just 44 hospitals in the united states ranked high performing in eight specialty areas:* abdominal aortic aneurysm repair* copd* colon cancer surgery* heart bypass surgery* heart failure* hip replacement* knee replacement* lung cancer surgerythe u. S. News best hospitals rankings, now in their 27th year, help guide patients to hospitals that deliver outstanding care across 25 specialties, procedures and conditions. The best hospitals methodologies include objective measures such as patient survival, the number of times a given procedure is performed, infection rates, adequacy of nurse staffing and more.

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primary care 2,241,504 clinic visitsa new clinical simulation lab that has opened on the providence sacred heart medical center & children's hospital campus will enable medical staff and students to experience lifelike medical situations through the use of robotic mannequins. Providence health care's transitional respite care for the homeless program was presented with the catholic health association's (cha) achievement citation. The achievement citation is one of cha's highest honors reserved for outstanding programs that transform lives. The transitional respite care for the homeless program provides a post-discharge environment for people who are homeless to recuperate, and would otherwise return to life of the streets before they are fully healed. It received this premier award for original, bold, innovative programming that delivers measurable results for communities it serves in spokane. The program is reducing the demand on emergency services, saving resources that are being redistributed for important services, and helping improve the overall health of the community. As health care continues to evolve to meet the needs of consumers, providence is using technology to invite more people through the front doors of our clinics - this can be a virtual invitation in the form of an online visit via cellphone or laptop, or in person at a retail express care site in walgreens. At the same time, we recognize that the real benefit of primary care is the long term relationship that patients develop with their physician and care team. It's this relationship that allows us to address the ongoing health and wellness of our patients and communities. The more we can use digital technology to connect patients to their care team, the better we will be at taking care of entire populations over time. Our medical group leaders have partnered with the digital innovation group to test new, patient-centric technology and tools that transform the way care is delivered and cement the relationship between care teams and patients after they have chosen to walk through the doors of a providence clinic. The on demand health platform, open notes and the circle app for new moms are three new tools we are exploring to connect with patients and build enduring relationships. Currently only patients who have a mychart account are able to schedule appointments online. Soon, with a new scheduling tool called the on demand health platform, anyone will be able to schedule an appointment online. The tool provides consumers with more options for accessing care when and where they need it. Circle is another new tool that is improving the connection between patients and providers. Circle is a free smartphone app by providence and swedish for expectant and new moms in portland, everett, and seattle; expanding to other service areas in 2017. Patients can get personalized pregnancy and newborn information, check off weekly to-dos, connect with mychart, and find after-hours care and breast feeding support through secure video chat with express care virtual. New moms love the app because it puts the information they want at their fingertips - from both a medical and a non-medical perspective. Providers love the app because it helps them stay in touch with their patients outside of traditional office visits. Another patient-centric tool that encourages patients to be more engaged in their care is open notes. It gives patients the ability to view their entire medical record - from problem lists to progress notes - online. The expanded access allows patients to be fuller partners in their health care and enables them to have better, more informed conversations with their provider. Our employed providers are leading the way forward as we meet our consumers' demand for convenient access to quality and affordable health care from a provider they know and trust. Traditionally, our industry has mainly relied on two ways for patients to access our services when they are needed. One, primary/urgent care in doctor offices, or two, emergency rooms in hospitals. Across our organization, our providers are making remarkable changes for the on-demand experience in health care, so that making a diagnosis and providing treatment is as quick, simple and convenient as ordering a pizza or catching a ride across town. In fact, we believe our health system is the only one in the nation currently offering an entire suite of on-demand services, which include:1. Walk-in clinics at freestanding locations and walgreens stores2. Offering instant online visits 3. Bringing back the house callthe main reason we are able to offer these three alternatives is because our own providers are bold enough to practice medicine in a different way within the new era. Express care clinics as an alternative to being seen in a doctor's office, our patients now have the option of being seen 7 days per week, 12 hours a day on the same day, by either walking in or scheduling on line. Our express care walk-in clinics are staffed by highly qualified nurse practitioners inside walgreens stores or at standalone express care clinic sites. This offers the best of both worlds: convenience and care you can trust. Express care at hometoday, our providers are driving to homes, offices or hotel rooms to treat common conditions such as headaches, sprains and allergies. Consumers can also get a routine physical by paying $199 a visit, or the cost of their copay or coinsurance. This cost is upfront and transparent. Express care virtualthis allows our providers to connect with consumers in the palm of their hands via a smartphone, tablet or computer and is available seven days a week, 8 a. M. To midnight. These secure, online visits cost $39 and are often covered by insurance. A therapy dog, similar to a guide or service dog, trained to assist trauma victims through the investigation and prosecution of crimes. He helps children cope by providing a reassuring presence during interviews, medical exams and therapy sessions at the providence st. Peter sexual assault clinic and child maltreatment center in lacey, wash. The center is the only one of its kind in the five-county area. What makes it so unique is that community agencies and services are all co-located at the clinic, including legal resources through monarch children's justice and advocacy center. This collaboration provides young victims and families one location to receive care and services, preventing repeated trauma from having to share their story multiple times. Each year, the center serves more than 350 patients and their families, thanks to a $1 million community investment by providence. Sadly, statistics show that one in five children will be sexually abused by the age of 18, and most are victims of someone they know and trust. To protect vulnerable children, the center provides free education workshops with support from the providence st. Peter foundation. Since 2008, more than 800 community members have been trained to recognize and respond to signs of abuse. Providence's community health needs assessment identified poverty and related issues such as adequate housing as an area of great need. Without a warm bed to recuperate, vulnerable patients returning to life on the streets would face a high risk for re-hospitalization. About 450 nights of shelter have been provided through this program since it began in 2015 thanks to providence's $500,000 community investment. The program is starting small with two to four beds so it can be developed properly and link participants to social and behavioral health services that change lives for the better. In partnership with daybreak youth services, access to inpatient and outpatient care is provided for free to children and families in their time of need. Once the youth's condition was stabilized at the hospital, they went directly to the daybreak facility where she received treatment for addiction and therapy to overcome the emotional pain of their past. Providence has provided more than 200 rapid response referrals to treatment and 90 percent of the young patients have completed or are still engaged in treatment. The program fulfills important needs in the spokane county, wash. Community for mental health and substance abuse issues. Providence's annual community investment of $50,000 makes possible the critical coordination of care and services essential to the success and sobriety for teens in recovery.