I just had a dear friend/coworker who was set to adopt a dog this past weekend. She met the representatives at the park, walked around with them as well as the dog. She was all set and was on her way home with her new dog that she had been so ecstatic to adopt and take care of.
While on the way home her new dog was cuddling with her so she removed her leash while in the car. When she pulled up and open the door to go inside her dog zoomed out of the car so quick. Her being a tired stressed out Healthcare worker for a retirement community that is locked down due to covid. She works so hard everyday doing everything for these residents since families aren't allowed inside.
She did the right thing and called the agency representative and explained immediately what happened. They came to her house to help look for the dog seeing as the dog is super familiar with them and not the new owner as it has not gotten used to her. They did locate the dog and returned to her house only to give back her check and they told her " this is just a bad sign that it's not meant to be."
My friend is a Filipino woman who takes care of the elderly DAILY and yet she's not fit to adopt the dog?? This sounds like racism at it's finest. Had she been a white dog owner they would've told her " it's okay, mistakes happen," The overall guilt and shame you made this grown woman feel was completely disgusting and uncalled for. She paid $1600 for the dog...which is an insane adoption fee for a grown dog.
I've adopted dog through Big dog rescue group and had the best professionals handling the adoption. I suggest anyone looking does the same before considering this awful establishment.
Although I appreciate that some people have had positive experiences, I also noticed that several of the positive reviews are written by volunteers directly associated with this rescue.
After seeing several negative reviews, before proceeding with an adoption, we paid to have the contract reviewed by a lawyer. Our lawyer agreed that the $995 "donation" with the contract verbiage attached was problematic.
Please note in the images that the contract indicates that ASTR retains ownership of the dog and has the ability to reclaim your pet for any subjective reason. We politely recommended an adjustment to the wording which was met with a level of unprofessional behavior that made it clear that these are not people we would want to deal with on an ongoing basis.
Our family found a fantastic rescue organization. We have no motivation to share our story other than to warn others to proceed with caution.
This organization is the worst. Terrible communication, they tell lies about the animals. Our dog was very aggressive and scary. They would not refund any money or even return a phone call. It was a heartbreaking disaster for our family. Do not go through this agency
ASTR is a great rescue and I would highly recommend them. We got our Khadgar from them. He is the cutest, most ridiculous muppet dog ever. He came fully vaccinated and neutered. I can't imagine our lives without him. I will definitely go to ASTR when we're looking for our next companion as well.
Aberdeen Scottish Terrier Rescue is wonderful.
I have had dogs my entire life. I grew up with working dogs on a cattle ranch and have never been without a dog. I was introduced to this organization through a friend that was wanting to adopt. I was one of her references and was contacted by ASTR. I was impressed by the questions they asked and the commitment they gave to finding good fits. We went with our friends to meet their dog, Miso, and again I was impressed with the people I met there. My friends are very happy with the fit and the process and the dog that they adopted. We were so taken by the commitment of the volunteers as well as the dogs that we ended up filling out a fostering application and then adopting our wonderful Solo from them. We couldn’t be happier.
For people that are concerned about the negative reviews I would suggest that you note that the reviews are from people that were not approved.
While I cannot speak directly for the organization I am a lawyer and I have been for almost 30 years. I have been a city attorney as well as a prosecutor for 23 years and I have worked extensively with animal shelters as well as police departments. Some of the comments are simply inaccurate. I noticed that there were some comments around people not liking the interview process or not receiving a dog. Understandably people are disappointed if they don’t get approved for adoption and I’m sure that is difficult and heartbreaking, but the fact they are taking it personally is itself concerning. Not being a good fit for a particular dog should not be taken personally as it’s about the dogs not the people adopting them . There are also a few comments regarding the contract and “retained ownership”that are completely false. These statements are based, at best, on a complete misunderstanding of the language of the contract, and at worst, an intentional distortion of what the contract actually says. I have had many dogs in my life, many of them pure breeds with extensive contracts that are much more detailed and certainly more stringent than the contract I signed with ASTR. Their contract covers everything that they should have in the contract. The contract simply addresses that should you for any reason not want to keep the dog you must first contact ASTR so they can place them elsewhere. That’s standard and a great thing to have in a contract and underscores the organization first and foremost cares about the dogs.
As for some of the other comments, I simply don’t find them credible with my legal background. An attorney only writes cease-and-desist letters if somebody is behaving in a manner that would require one to do so. The other accusations similarly don’t seem to have a factual basis.
Bottom line, they are a great organization helping dogs and I’m happy we found them and highly recommend them to others.
I adopted my second Scottie from ASTR and she has been a joy and a treasure to our family over the past 8 years. On my recommendation, my sister has adopted two wonderful dogs (one from southern California and one from China) and my best friend's step-mom has adopted from ASTR, as well. I cannot say enough good things about this rescue and what they have added to our family and to other families who we love. I will be forever grateful to the volunteers who run this rescue and work tirelessly to save dogs from all over the world. I don't think many people understand what incredibly hard work (emotionally, physically, monetarily, logistically, etc.) it is to run an animal rescue. I am grateful that there are people who take on this difficult work.
I adopted my scottie, my sister adopted her dog and my best friend's dad adopted his dog, all through Aberdeen Scottish Terrier Rescue. They are a wonderful team of hardworking volunteers. I am so, so grateful for the love they have given our family and for all the love they give so many dogs. The other review stated that they felt weird about meeting in a parking lot and honestly there is nothing weird about it. They rescue dogs across OR, WA, CA and ID. They try to pick up all the new dogs coming into the rescue and also hand off all the dogs going to their forever home all on one day, in one location. Their transporter is almost always coming up from Southern California with many dogs saved from the high-kill shelters down there. Then all the fosters meet in the parking lot to accept their new foster dogs and all the people adopting that day also meet there so the fosters can bring the dogs they have been looking after. It's simply logistics for a small rescue trying to do the most good.
I adopted an amazing dog from this rescue. She came from Korea and was little shy at first, but I knew she came from a horrible situation. Taking the time to let her come out of her shell, she is everything to me now! This rescue works sooo hard and spends all their time saving dogs from China/Korea/WA/CA. They want to save every dog they can and you can tell how much passion they have! I loved how detailed they were and called my references, did the virtual home visit, which shows how much they care for these dogs. These bad reviews that I read blow my mind! I don’t know if they are just upset because they didn’t get what they wanted or what... but don’t always believe what you read! I love this rescue and I can’t wait to help foster and will definitely adopt again from them. The prices do scare people away but these dogs get a clean bill of health. They get fixed, get chipped, all their shots, teeth cleaned and any other health issues get taken care of. The rescue spends so much more on these dogs, so when you think about the price... it’s worth it!
Just want everyone to know how great Aberdeen Scottish Terrier rescue is. The rescue was great told me everything I needed to know about these guys. They are very diligent, Called my references and checked with my vet. They want to insure each dog is a good fit and in a forever home. I adopted 3 dogs from them. They are the sweetest loving little characters. Turns out they were even better they exceeded my expectations. If you want a great dog not just a Scottie go to them. Ignore the bad reviews...In my opinion they must be people trying to cause issues ...haters are everywhere. Check the rescue out for yourself and form your own opinion
I have adopted 3 dogs from this rescue. I cant speak highly enough about the research that goes into trying to match the right person to the dog. In reading some of the review I can say that these people are complaining because they do not listen to what is said and / or twist the information given to them. The contract does not states that the dog can't be given away to someone else if you decide you do not want it. Then it comes back to the rescue. Some people want to rush the process just to see the dog and ignore what is said to them about the dogs behaviors, needs and where they are saved from. For people that do not believe the dogs in China and Korea are killed in a horrific way I can show you videos as proof if you can stomach watching because i promise you will never un-see it. Yes dogs are in a day care and in foster homes. Better there then killed. The people in this rescue care deeply for each dog that is saved and only want the best home for them. If you want to provide a loving forever home to a dog this is the rescue for you to adopt from.
Be aware that dogs are NOT placed in foster homes as stated. They are all in one big "daycare" together. No personal care, zero potty training work, no personal dog info or TLC. I was told at the meet and greet that " they just have too many dogs to place in homes". But of course they claim that on their website and facebook page. I was put off by the phone interview where I was literally told that the dogs rescued from Korea are " kept as pets and then when they want to eat them they hang them by a tree and start cutting off body parts while the scream". What the hell? We had to meet the pup on a leash so we found it nearly impossible to asses whether our dogs would like each other and they would not agree to meet anywhere they could play off leash or let us take her for a couple of hours even if we paid for her and found it was not a good fit. I never got to look at the contract but I read on a review that they retain rights to take the dog back at anytime. I'd be very concerned about that and would double check the verbiage before signing. Aside from that ultimately, we passed on our dog because she was completely non social, no tail wag, no happiness or interest in either people or our other dogs.
While there are a lot of incredible rescues looking to do the right thing, I cannot say that I believe Aberdeen Scottish Terrier Rescue is one of them. I highly recommend looking into another rescue in WA if you are looking to adopt.
Initially, when I was approved to foster by Aberdeen Scottish Terrier Rescue, none of my communications raised a red flag. I was just excited to be able to volunteer my time and home to a dog in need. After fostering for about two weeks, it was clear Ollie was meant to stay and had become a huge part of my life.
I reached out to ASTR and they were very positive about me adopting him. After weeks of delays, I was finally sent medical records and an adoption contract.
When I started to read into the records that suddenly spoke to him being from China instead of California (which is what I was told at the beginning) - I wanted to do my research and make sure Ollie was set up for success in my home. While I can’t speak to Ollie’s background prior to when he was with me, one thing I can say - the medical records provided to me, specifically spoke to a microchip that multiple vets were unable to locate or find. His weight was off by about 10 lbs and the markings listed for him also didn't match up. To me (and my vet), this meant it was going to be incredibly difficult to tie his vaccination records, medical history, etc. back to him. I was more than happy to ‘start from scratch’ medically for Ollie, but also needed to prioritize the health of the other animals in my home as I continued the adoption process.
The adoption contract I was required to sign asked for a “donation”. In this case, a $995 adoption fee. While the fee itself wasn’t a problem, there was also a caveat that ASTR retained legal ownership of the dog and can demand access and/or return of the dog at any time for any, subjective, reason.
During this time, I definitely paused. As much as I loved Ollie, I candidly had absolutely no idea how to proceed. I tried my best to calmly resolve what I had flagged in the contract by asking for further clarification and information from ASTR. This is when the tone of the communications changed. Suddenly they were ‘very concerned’ about his wellbeing, required his return, and reported me to Animal Control. They also had a ‘volunteer’ leave me several harassing voicemails. At one point, I had received over 10 calls in less than 15 minutes from this organization. In these voicemails, they threatened to ‘chase me down’ and continue to keep calling me ‘again and again and again’ because my lack of response that day would ultimately ‘ruin my future’.
In the time that I had asked for contract revisions and not responded to their first call, only 2 days had passed. The sudden sense of urgency for payment came out of left field and was incredibly confusing for me since it had taken several weeks to even get a finalized adoption contract.
Per Seattle PD, animal control, and multiple humane society’s recommendations - I hired legal representation who had several years of experience in the animal law space. At this point, I had surpassed any food and supplies that they had provided (and was more than happy to continue to support him because in my eyes, he was entirely my responsibility), but I also was now in an incredibly difficult and stressful situation.
While my lawyer continued to reach out and attempt to contact Aberdeen Scottish Terrier Rescue to negotiate the adoption contract, they refused to respond. During this time, they had dropped any concern about Ollie’s wellbeing, but reached out to police precincts and the sheriff deputies office asking them to criminally investigate me for misdemeanor and felony theft. They claimed that I was unable to pay for Ollie and that I was trying to steal him.
After 2 weeks of this, I made the impossibly difficult decision to not proceed with Ollie’s adoption and return him to ASTR. While they are claiming that I was just unable to pay for Ollie - the fact that I was financially comfortable enough to hire legal counsel (which ended up costing more than his adoption fee) shows that money was definitely not the problem and it simply had to do with the unusual adoption contract they had sent me.
While this is only my opinion - If this rescue’s goal was truly to place dogs in loving homes, it is a bit unorthodox to charge fees that range anywhere from $650 - $1.7k. They offered little to no follow up support while I was a foster parent, and their tactics to force me to sign and pay for a dog I had financially supported and loved for 6-7 weeks were incredibly aggressive. The way they have conducted themselves throughout this experience makes me doubt that they are acting in the best interests of the dogs they are ‘rescuing’ and solely are looking to financially profit. The second I started to question the contract and adoption process, I was dismissed as an unfit owner to Ollie even though he was comfortable in my home for almost 2 months.
And finally, it has been almost 3 months since this has happened - and Ollie has never been posted on any adoption website (including ASTR's). I genuinely hope that he is happy, healthy, and loved where ever he has ended up.
I was looking to adopt a rescue dog and was referred to Aberdeen Scottish Terrier by a friend who had a great experience with her two dogs. I did read reviews but took into consideration that there are haters out there and decided to use my own judgement and I'm so glad I did. Heidi was tough but thorough. At first I was apprehensive but then I realized these dogs have had horrible pasts and it's her job to put them with people will that will provide a loving home. I can't say enough about how happy I am. Don't believe everything your read!
The owner of the rescue is surprisingly rude and given how she deals conflict i wonder if she is disturbed. We adopted a Nearly-always-sweet little dog who has serious aggression issues that she persists on blaming on our home . I would caution other pet seekers in to give this rescue a wide berth.
Awesome group. We will be coming back to them to adopt another.
They truly care about the best interest of the dog.
They work hard to make sure you and the dog are a good fit and the dog will have all the love and proper care it needs for his/her entire life.
This is a horrible organization. They have a case against them for stealing a dog and they put 2 dogs in foster care and for 4 months never followed up with the foster family. They do not answer their phones or email. Dog adoption prices vary wildly and they are horrible uncommunicative.
While searching PetFinder.com, I came across a darling Corgi Mix on Pet Finder via Aberdeen Scottish Terrier Rescue named Doris. I fell in love :) I have had 3 rescues (USA Kill Shelter Rescues) I still have one Austin TX rescue, she is 14 years old!
I jumped directly to their online adoption form (note when using their form, if you are from Canada, you cannot submit the form at all if you are trying to add your Canadian postal code or choose a city from the drop down menu).
Their requirements for Doris were: to be with her mostly all day, indoor at night, there must be another dog there, cats ok, kids ok! Super! To be clear, phone calls and emails were civil.
The next day approx 11AM received a phone call, it was the rescue. I did not realize Doris's adoption fee was $1200 - that was not within our budget, but we could work with it! I did ask what was done to, or for the dog that made her adoption fee $1200 - these are important questions any respectable, prospective adopter should ask! Was it a special surgery or medication for an illness? These important questions the lady could not answer, she prompted me to call the proprietor of the rescue.
I called the proprietor. Left a message, and sent an email to proprietor.
I then called the original lady back, asking if she could kindly ask proprietor to call me.
Not five minutes later I receive this email:
"Good afternoon Shaneen, Unfortunately this is not a good fit. We wish you the best of luck in your search for a new family member.
Kind regards. ASTR" . . . they did not call any of my references.
On PetFinder Pro Member website, under their Member Code Of Conduct it clearly states within bullets #5 and #7:
• To give truthful information about the pets’ description and adoption fee, to the best of your knowledge
• To operate in a not-for-profit manner, with fees that reflect the spirit of animal shelter adoption.
After their abrupt email, I quickly visited their FB page and saw multiple bad reviews, this prompted me to Google the rescue, and when I did, I found a staggering number of bad reviews! I then took a moment to visit their website to see their other adoptable dogs. There are dogs same age as Doris, also from Korea, similar stories, potentially off the same flight. There was nothing listed on Doris’s page that mentioned surgeries, special care, special travel, medications, or illnesses that would total $1200 for an adoption fee. The other dogs fees were respectfully at $695, $795. There was another corgi mix listed at $1400.
It seems I was pushed away because I asked a question regarding her health in comparrison to the adoption fee. I wrote an email to them with my concerns, that their dogs could end up in the wrong hands because of their processes. I was considering taking other steps, as this was very very concerning!
Last night at 10:30PM - I received a letter from their lawyer friend telling me to cease and desist. The lawyers email subject header line read “Your abusive email(s) (plural) to Aberdeen Scottish Terrier Rescue”. None of my emails were abusive, they were short, except for the email of concern. The lawyer labeled me a self proclaimed “Superwoman” ? That I am trying to damage their image. He also stated in the letter that I “falsified” my postal code and country, and that is the reason I was tuned down immediately. As mentioned above, their adoption form is restricting, you cannot add a Canadian postal code nor choose a Canadian city from the drop down menu on the form. Oddly enough, they saw my application, and still called me, so I feel my “false address” was of no concern to them.
Charging substantial amounts for a dog significantly reduces the chance of that dog finding a genuine forever home :( When money is no object and the prospective adopter does not question the rescue and pays high adoption fees, it is fair to assume that the dog could end up with a bad owner. This is not a process that screams compassion.
If you feel pressured in any way or have a gut feeling just leave them alone, run away!
I would give negative stars of I could!
We applied to adopt a pair of rescue dogs from Korea. The lady who conducted the phone interview started to conversation about the how these dogs are treated so harshly in Korea because of over population and they are not given a chance at life, really its a sad state of affairs.
So after 10 minute story and my wife and I feeling really great about giving a pair of dogs a chance at a better life, the question comes up about what we will do with the dogs while we are away at work for 5 hole hours. I told them that we have a dog door to the garage were they will have a warm bed and shelter from the elements with access to a fully fenced and locked back yard. Her response is aren't we worried about someone stealing these dogs buy climbing over the fence. My repose we didn't have any problems in the 13 years of the prior 2 dogs we had and we now have surveillance cameras all around the house that alert us to any motion plus we live at the end of a col-de-sac so not like we get a lot of traffic and are retired neighbors look out for us. She then was worried about the garage not being warm enough during the winter and suggested that we leave them inside while we were away. ( the dogs we were trying to adopt were herding breeds that have double coats and are designed for weather I could understand her concern if we were adopting chihuahuas ).
They leave you feeling like you are bad human beings for the way u treat animals and ultimately refused the adoption. The really sad part of this is with the sad story about dogs being put to sleep in Korea is that this rescue is not helping to alleviate this buy using unrealistic expectations and refusing adoptions to good people who can give these dogs a great life.
Ultimately they are condemning more animals then they could possibly rescue.
This has truly been a terrible experience and these people should not be in the business of rescuing animals!
This rescue is run by a lady who is extremely rude and unprofessional. In reading the other reviews on this page, it concerns me even more that this was not just a one-time happenstance. I was treated in an absolutely appalling manner, for just a short inquiry. The lady called me 4 times within 1 hour and was verbally harassing me. It leads me to believe this is not a legitimate rescue and that they do not have the best interests of the animals. I feel extremely bad for all the animals that are stuck here with such a terrible lady. I hope someone investigates this place and shuts it down.
If I could give zero stars I would. Really bogus vibe. Please do not spend time or effort trying to adopt a dog here. I can't even stress enough how rude and off-putting the contact person is. I have always adopted/rescued, and I have never run into a more unprofessional and down-right sketchy deal as the one this lady is running. you might as well be getting a dog out of a box on the side of the road, but paying a fortune for it. If you had a good experience, great - she must have been on her meds that day. I can tell you that for a scottish terrier rescue, most of their dogs are not scottish terriers. There's nothing wrong with that, but it is most certainly not a breed rescue.
Save your money ($700+ ???) and adopt where they understand that rescue is 2 sided, and that they have a responsibility to help place these dogs in a home that is ready to accept and love them. It's all pointless if you are shoving them on to people who haven't even had the chance to meet the dog. A true rescuer wants to be sure the people are able to open their hearts and home to the dog they are getting, and the adopter wants to feel secure that the dog is healthy and comes with the best chance to fit in. Please - if anyone involved has an interest in helping these dogs, get rid of the nasty weirdo that is running the show.
We have adopted two dogs from this rescue and had a great experience.
This does not seem like a legitimate rescue. I’ve adopted two dogs from rescues and never had an experience like this. They assume the worst in people before even letting them meet a dog. If they want to find truly forever homes for animals they are doing it VERY wrong. I see them as nothing more than taking advantage of selling pets for profit. The adoption fees are unusually high ($695) and I’m not really sure if their pets are in great health as they wouldn’t let us meet him until we commit! Very backwards and shady. I will stick with a shelter.
ASTR is dedicated, trustworthy and extraordinarily committed to the welfare of animals. I adopted a rescue from them in August 2018. They were thorough in checking my history and in ALL of their comments about the dog I was interested in. I admire these wonderful people - I can't say enough good things about them. I am writing this because I care about the welfare of all creatures and hope that my brief story will give you confidence in working with this first-rate rescue.
I had a similar experience to another reviewer. I applied to meet a dog, and within a few hours my references were contacted before I even got a call. When the proprietor called me, she asked if I want to adopt the dog. I said yes, but of course I want to meet it first, and it must meet my other dog before I can commit. She said that’s “not how they do things.” She seemed to suggest I had to commit to adopting before even meeting the dog, and she said that the dog would be introduced to my dog when I pick it up on adoption day. She kept asking in a demanding tone “do you want to adopt the dog?” She was almost badgering me. Doing reference checks and home visits before a person gets to meet the dog they’re interested in is completely backwards. I get the impression this is not a trustworthy rescue group. Their adoption fees are extremely high ($760 for the dog I wanted). The woman I spoke with pressured me to commit to adopt before I even met the dog, saying that if I want to meet it first, I’m basically wasting their time and preventing another dog from being rescued because the quicker this dog gets adopted, the quicker a foster spot opens up for a new rescue. She said they don’t hold dogs, but I never suggested they do so and would have driven to meet the dog that day if they wanted me to. While they may be concerned about their dogs going to good homes, they don’t seem to care if it’s a good fit. She said “all our dogs are good dogs,” as if that’s true - some dogs have problems and adoption agencies should be upfront about those so that they can find the right fit. I am disappointed because my inquiry was serious, but it was met with rudeness and pushiness, as if my questioning their process meant I was an unqualified or not sufficiently interested. There are very few reviews of this organization online, so I hope this review is a cautionary tale for anyone considering adopting from them.
Honestly, a strange experience interacting with this rescue. Every interaction with the proprietor was very brief and terse. She constantly talked down to us and was extremely condescending. Additionally, it was extremely difficult to obtain ANY information about the dog that we were interested in adopting. First, you have to fill out a detailed application and submit to the rescue. Once we submitted the application, they began calling our references before even reaching out to us. Keep in mind, at this point we were still trying to find out basic details about the dog (vaccinations, adoption fee, etc.). Before arranging a meeting with the dog, they sent out someone to our home to inspect. After being told that everything was great, they asked if we wanted to meet the dog on Easter on one day's notice. We asked if it was possible to meet on the next available day, because it was impossible to get to the meeting location that they suggested on a day's notice. After 24 hours of not responding to our email, the proprietor sent a very condescending email stating that they cant hold dogs (we weren't asking them to) and that such a practice would prevent other dogs from coming in and being rescued (again, we were not asking them to 'hold' the dog), and that the dog had been adopted out.
They seem to think the worst of people without even knowing them. Also, I found their operating practices to be very pushy. They were making us feel obligated to adopt the dog before even having a chance to meet her. Adopting a dog is a very important decision, one where ensuring a strong bond between the dog and their new family is extremely important. I worry that the high-pressure sales tactics that this rescue uses rush people into making hasty decisions indicates that they are pushing dogs out their door without their best interest at heart. I hope that this is more due to the owner's lack of space for dogs and wanting to rescue as many as possible. However, after reading some of the other reviews, I worry that there is more than meets the eye going on at this operation.
I am concerned this is not a legitimate operation. We were excited to adopt two puppies, but they would not disclose the rescue location. they only supply a PO box and they don't want you to come meet the puppies at the foster home. They originally told us the 2 puppies were getting spayed on Wed or Th and we could get them over the weekend. Then they said we must get them Thursday AM and they had not updated us that their surgery time had changed. I cannot imagine they would adopt out puppies less than 24 hours after being spayed. Of more concern, they set up a time to meet us in a parking lot- not even a park where the puppies could play or meet us. When I politely asked if there was a reason we could not meet the puppies at their foster home, they immediately said they did not think it was going to work out, good luck and goodbye. All this happened in one email response to my question about meeting the puppies in their home and without regard to the fact they they had interviewed us,paid a home visit, told us we were a good fit and that the puppies were ours. When I said that seemed a little drastic as I only asked with the puppies best interest at heart, no reply. I have learned from a previous experience, when I think we sadly got our last dog unknowingly from a puppy mill, that lack of transparency about the conditions the dogs are kept in and an insistence on meeting only in a public parking lot is a red flag. I hope they are just overzealous animal rescuers, but I fear they not legitimate. A close friend of mine has fostered dozens of dogs and puppies for the humane society and always allows home visits for potential owners, so there is no reason that my question was out of line if the animals are being kept in a good environment.
Review from Guidestar