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Causes: Health, Nursing Facilities, Seniors
Mission: The mission of the Nursing Home Ombudsman Agency is to improve the quality of care for residents of long-term care facilities.
Direct beneficiaries per year: more than 6,000 long-term care residents
Programs: NHOA's advocates, also known as "ombudsmen," have been making significant differences in the lives of residents since 1981 by identifying, investigating and working to resolve complaints in addition to providing support and information to residents and their families.