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Causes: Goodwill Industries, Job Training
Mission: Goodwill retail services, inc. ("goodwill retail") is a nonstock, not-for-profit wisconsin corporation, whose sole member is goodwill industries of southeastern wisconsin, inc. ("goodwill"), a wisconsin nonstock, not-for profit corporation with 501(c)(3) status. Goodwill retail shares the mission of its parent company, which is to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. Such disabilities or disadvantages include physical or intellectual disabilities, mental health issues, skill limitations, lack of education and job preparation, communication challenges, and other socio-economic disadvantages. Goodwill pursues its mission in two ways. The first is by employing people with disabilities and disadvantages within the organization's own operations. The second is by providing social services, community programs, vocational training, transitional employment, employment services, and supportive services
Programs: Goodwill retail services, inc. ("goodwill retail") provides a source of income to promote the charitable mission of its parent corporation, goodwill industries of southeastern wisconsin, inc. , including that organization's numerous programs for providing training, employment, and supportive services for individuals with disabilities or disadvantages. Goodwill retail operated 67 stores during 2017, providing employment opportunities and revenue to further goodwill's mission. Goodwill retail provides work opportunities for local residents, many of whom have some kind of barrier to employment - at the end of 2017, 3,402 people were employed. All employees learn about the retail services business and receive job training in addition to training on topics such as goodwill's mission, customer service, and safety. During 2017, goodwill retail piloted the goodwill way guide program, in which a staff member (goodwill way guide) was available at several goodwill stores to help employees navigate barriers to their success and connect them with available community resources. Goodwill retail's store and donation centers provide a convenient place for people to donate previously-owned goods. During 2017, goodwill retail recorded 4,137,792 donor transactions of household items from individuals in the communities served. Those donated items are processed by goodwill retail employees and sold to the general public at affordable prices in goodwill retail stores. In keeping with goodwill's re-use/recycle philosophy, goodwill retail makes an effort to maximize the usefulness of every item donated to goodwill. Items that are not sold through goodwill retail stores are generally in poor condition (for example, torn, stained, or with broken zippers). Those items are sold either to recyclers or to foreign markets, thereby generating additional income to support goodwill's mission-based programs and also reducing the amount of waste that otherwise would be landfilled. In 2017, goodwill diverted 81. 2 million pounds of clothing and textiles from landfills. Goodwill retail actively participates in public assistance programs with various governmental and other not-for-profit organizations to distribute donated goods to persons in need. At every goodwill store in southeastern wisconsin and northern illinois, needy persons in these programs can exchange vouchers for useful merchandise at no cost. Goodwill retail partners with numerous local human services agencies to provide work opportunities for people receiving services. In 2017, goodwill retail provided work opportunities for 89 individuals with disabilities being served by partner agencies. Additionally, goodwill retail worked with the boys & girls clubs of milwaukee and chicago to provide internships to youth served by the clubs; job fairs also led to the hiring of several youth into goodwill retail jobs.