Similar experience as others who've contacted them - I contacted them multiple times asking for help when a mom abandoned her month old kittens. They kept me hanging for WEEKS saying one of their volunteers would contact me. Again, WEEKS went by and nothing!!! When I complained all they could say is 'we're volunteers' and then proceeded to tell me they 'could only lend traps and teach others how to help'. Really?! After weeks of the back and forth that is the response?! PLEASE don't waste your time with them.
I wasted valuable time, waited weeks while the kittens grew and now their chances of being adopted are slim.
I have volunteered with DCL for over 5 years. I have trapped, fostered, etc. The girls go out of their way to help in whatever way they can. They have helped me take the tame cats that I have trapped. They are all great!
4 month old kitten I adopted had calicivirus and I had to put him down 2 months later. Was told this happens all the time when it doesn't and shouldn't! Be sure to ask if any of their kittens have any incurable and contagious diseases before you adopt from them. When I alerted them of the issue I was asked what is it that you want? My response was to try to prevent this from happening to someone else.