I was a resident of Gemini House. I submitted written grievance. My grievance was never addressed. They simply acted as if nothing had happened. I moved on. The staff there is marginally competent. Some were good, some were incompetent. It's another example of how assistance organizations refer all homeless to "programs" It doesn't work and it's a waste of taxpayers money. There's other options this county doesn't seem to want to use - such as "housing first".
Review from Guidestar