Centracare Clinic

Programs: Medical professional services - centracare clinic (ccc) provides a wide range of primary care and specialty medical services through a multi-specialty clinic structure as the physician component of centracare health, an integrated health care delivery system. Ccc's formally adopted core values are: patient centered: serving patients above all. Integrity: adhering to honest and ethical practices. Collaboration: working jointly with others to improve health and health care. Compassion: serving all who seek our care with kindness, dignity and respect. Stewardship: ensuring responsible use of all resources to best serve our communities. Ccc achieves these values through services provided by a team of physicians, advanced practice providers, nurses, dieticians, educators and other health care professionals. Many services are provided to the growing diverse population in central minnesota. Ccc also provides the professional staffing for designated rural health clinics and health manpower shortage areas served by centracare health in rural minnesota. A summary of the major activities accomplished for the year ended june 30, 2017:clinic visits - 316,412hospital visits - 161,726nursing home visits - 5,830surgical services - 168,966laboratory tests - 534,904immunization/injection - 917,049radiology tests - 25,520professional interpretations - 59,498surgical, minor - 33,378radiation oncology - 3,307special procedure - 35,016

ccc participates in a wide variety of governmental healthcare programs including: medicare, medicaid, minnesota care, minnesota general assistance and programs for military, veterans and their families. For the year ended june 30, 2017, ccc incurred costs of $69,702,607 in excess of payments received for services to patients covered under these programs and taxes and fees relating to these programs. Governmental healthcare programs provider reimbursement amounts are below the costs the provider incurs to provide these services. Medicare costs in excess of payments $45,814,703medicaid costs in excess of payments $19,160,632surcharges, fees and minnesotacare tax $2,015,018military costs in excess of payments $2,712,254

ccc supports a wide variety of patients who express a willingness to pay but are unable to do so due to socioeconomic factors. Additionally ccc records bad debt at times when it is unable to receive payment for services provided. For the ended june 30, 2017, $3,390,881 of uncompensated care was provided. $663,388 of charity care was provided under the organizations financial assistance program. The financial assistance program provides patients willing, but unable to pay, to have patient balances otherwise due, reduced or waived. The financial assistance program ensures the patients of the communities served by ccc have access to quality medical care services regardless of their ability to pay. Ccc provides services to all in need and at times patient account balances go unpaid, known as bad debt, these bad debt amount for the year ended june 30, 2017 totaled $2,727,493.