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2015 Top-Rated Nonprofit

Big Cats of Serenity Springs Inc

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Nonprofit Overview

Causes: Animal-Related, Animals

Mission: Big Cats of Serenity Springs DBA Serenity Springs Wildlife Center, is a 501(c)3 Non-profit Organization dedicated to providing a safe, stable, and permanent home for non-domestic felines and other exotic wildlife. Through educational programs and community outreach, we strive to raise public awareness of the existence of the large numbers of captive wildlife and the continuing need for sanctuary from exploitation, abuse, and neglect. Through introduction to, and education about, these magnificent creatures, we promote compassion and respect for all animals. While fostering recovery for endangered species.

Results: In just 5 years we have grown from just 60 animals to over 120.

Programs: Prevention of cruelty to animals

Community Stories

59 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 2

I loved working there your an a++hole an you wonder why nobody stays. The animals are not worth you or your bullcrap buddy. I think the facility needs to be a little more open so they have better room to run fed once a day is not enough food for survival. I honestly hope you figure a better living environment for these exoctic animals. They need more room

Tammy101

Client Served

Rating: 5

tours are about how the animals came to be there. love it

General Member of the Public

Rating: 5

I love going here. Have been three times this year and it is only August. Photo and playtime with Bear and Tiger cubs is amazing and an experience to remember!! The tour guides also make it entertaining by telling stories about the animals and playing games with one of the big cats. I am so glad that these animals have a great forever home!!!!

General Member of the Public

Rating: 5

This place is so amazing! This is the closest thing to being in the wild with these beautiful animals you can get! All along the tour your learning things about not only these individual animals but facts about the species! The people who run this place are just amazing individuals! All volunteers and wow! I just can't tell you how great this place is. Please stop in and support these beautiful animals and have a great time!!

General Member of the Public

Rating: 5

Did an early morning your with my 6 month old and 2.5 year old and it was so amazing! The facility is great - so well kept! The animals were all so well loved and the interaction with the staff was amazing. Thank you!! Will be going again for sure!

1

Client Served

Rating: 5

What an exceptional facility! The place is so well kept... not even any of the funky animal smells you usually encounter where wild animals are kept. Tour guides were very informative, providing history of each animal on the tour. Great way to spend a few hours, and help support these beautiful animals. Lion, tigers, ligers, bears and more! Don't miss out... and the tour price is so reasonable (only $10/person). TWO THUMBS UP!

1

General Member of the Public

Rating: 5

Been to Serenity Springs a couple of times now, with different friends and family. Once during their family fun day and the other time on a regular weekend. (I highly recommend fun day - the burgers were awesome).

The tour was great, our guide did a wonderful job telling us about different cats and some of their behaviors. I did note that they had a LOT of tour guides (someone complained earlier in a review about the tour guide - musta not been the one I had). It was a great time... Took a lil less than an hour. The bears and Lemurs were very cool. And Willy the tiger sprayed some kid (that made my tour the best). Hey, the kid was warned and everyone else backed up...LOL Oh, somoene mentioned no photos on another review. Everyone in my tour group had their phones out and was snapping pictures left and right.

Regardless, both time I have been, have been a blast!!! The cats are great, the staff was nice, then again, I was nice to them. And it was a fun way to spend time with friends and family. I highly recommend it... And yep, I will be goin back soon!

Oh, did the play time and that was amazing! Some great selfies with a tiger cub.

1

General Member of the Public

Rating: 5

Serenity Springs is all about the animals !!! They make sure their animals know love. What is more important than that ? The owner Nick and ALL the staff genuinely care about each and every one of the animals that reside there and beyond.......................

1

General Member of the Public

Rating: 5

We visited Serenity Springs with a lot of anticipation and were not disappointed. The staff was friendly, the animals healthy and happy, and the amount of care and attention to detail to keep the animals safe, secure, and happy was wonderful. I hope to visit many times to come. They definitely deserve consideration for any spare change someone may have because it all goes to such a great and heart-felt cause. Well done guys!

2

General Member of the Public

Rating: 5

I love big cats and I love that Serenity Springs never turns away a big cat in need of rescue. They do a wonderful job with what they have and deserve more funding and support than they get. Love this place!! Well worth a visit, and all the money from tours goes directly to the animals.

Julie77

Volunteer

Rating: 5

What an amazing facility! It is very clear that everyone there has the best interest of the animals in their hearts. From the founder to the volunteers you can tell how much they care and how much the animals feel their love! There are strict rules you have to follow while visiting but this keeps the animals and the public safe as you are allowed to get closer to the animals!

Previous Stories
1

Volunteer

Rating: 5

I have been volunteering at this facility for 6 years. This is one amazing facility. These animals are very well cared for and loved, you can absolutely tell when you go on a tour. I do not know how many people have mentioned how relaxed all the animals seem and how healthy they look although they have come to the facility in horrible conditions. See for yourself what an amazing facility this is before believing any negative comments or reviews by others. The staff and volunteers work very hard to provide these animals with a loving forever home.

Review from Guidestar

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General Member of the Public

Rating: 5

This is the most amazing place!!! The cats are happy and healthy. The guides are knowledgable and we learned amazing things about these animals.

3

Client Served

Rating: 1

This is a horrible organization! We visited over the winter and learned about an opportunity to feed the cats and have a private tour. We decided despite the cost, we were going to save up and purchase the tour as a gift for our daughter who was turning 18. Before I bought the tour online I emailed the facility and asked two questions: Is the tour still available and can I go and just take pictures. Their response was YES and told me how to book it.
We just recently were able to schedule a date for our tour. When my daughter mentioned something about me going and taking pictures they quickly said that I couldn't and I had to pay. We talked the founder who was rude but was willing to honor the deal if I could produce the email. I went home, produced the email and they said again, no. This time it was because I misunderstood what they meant, they were only answering one of the questions not both. It became all to clear to me that they were not going to keep their word. I was concerned too that they would cheat my daughter out of some of the things they published online so I cut and pasted the advertisement and said that this is what my expectations are for her tour. The responded back by telling me that they were not going to make me happy and were canceling her tour with a full refund.
But wait there's more. My daughter called because she really wanted to do this tour and plead her case. The first time she called and got the founder, he yelled at her and said he had nothing more to say. Then she called again and he hung up on her again. Then she called a third time (yes shes persistent) and he answered and put her on speaker phone and said "Im going to block this a$$hole". I later got one more email from him and I had to tell him to stop contacting me.
This is how they treat people. I really hope that they treat the animals better than they treat people.
DO NOT go to this place. From the top the attitude is bad so I cant imagine that the volunteers that work there are any kinder.

1

Client Served

Rating: 5

My husband and I recently visited Serenity Springs and I cannot applaud them enough for the love and care they are giving these gorgeous animals. Visiting here is unlike going to the zoo; it is not about food or gift shops, it is about education. Thank you again for the care you provide these creatures. I look forward to more visits and maybe even some volunteer time.

Donna

Linda200

Volunteer

Rating: 5

My husband and I volunteer at Serenity Springs as much as we can it is the most rewarding experience we have been going out there for 2 years and hope to do it for many years to come

General Member of the Public

Rating: 5

I visited Serenity Springs 8/3/13

The tour was wonderful. the guide was very informative and most important all the animals were happy and looked well cared for! The staff was very nice. I will go there every time I visit Colorado! I had a great time! Thank you

5

General Member of the Public

Rating: 1

I take issue with this organization attending Fairs and allowing pictures to be taken with these animals. The babies they took to the Denver County Fair were miserable, locked in cages and allowed to be handled by all sorts. Shouldn't a sanctuary ultimately look to make their lives as stress free and natural as possible? Also, where do the babies come from? Are they allowing mating? Are they perpetuating the mistreatment and imprisonment of these animals? For a real sanctuary, check out the Wild Animal Sanctuary in Keenesburg Colorado where the animals are true rescues and allowed acres of land and natural pride and/or pack behavior.

Comments ( 1 )

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info29 09/24/2013

Christine, It is very upsetting that you feel the need to slander such an amazing organization. Are you an animal behaviorist? How do you feel you have the expertise to say that the animals were miserable? The animals at any display with this organization are not only loved and very well cared for but also inspected by several animal experts an approved for this activity. They had huge display cages with toys and were given many breaks and had toys to play with as well. This type of slander helps no one. This organization has rescued hundreds of animals and are very well cared for. And for your information they are actually a licensed zoological and exhibitor park. But we do see you motives as you had an opportunity to advertise with this post for another facility. If you actually visit the park you will find for yourself that the interaction with the animals makes them better adjusted to live in their enviroment. They are going to be around humans for the rest of their life and they are more comfortable at Serenity Springs then any other facility I have ever visited.

5

General Member of the Public

Rating: 2

I've visited Serenity Springs a couple of times and was disappointed in their presentation and the guide's attitude. The tour goes on a loop and the cat enclosures that are shown are nice and the cats seem content enough. However, if you look back towards the right side of the facility, the cats that aren't shown, they appear to have none of the luxuries of the ones on the tour. In fact, they appear to be on a concrete slab only. What really got me as a military family was the guide speaking about a smaller cat (a lynx I believe, its been a couple of years) that had been owned by a Soldier. When the Soldier deployed, he gave it to his mother to care for but she was unable. According to the guide, the mother begged serenity springs to take the cat and promised to pay monthly for its care. "But of course, " the guide went on," we haven't seen a single dollar." I found this to be very unprofessional. What was more irritating is the talk about how people are irresponsible with buying big cats then throwing them away landing them in rescues, but bragging about the SEVERAL cats they have from Las Vegas magicians, who when the cat will no longer cooperate ship them to the facility. It seems to me if a staff member is going to bad mouth a Soldier on a tour, they should say something about the apparently immense turn around on big cats by the magicians in Vegas. I also thought it was troublesome that they prohibit photography because according to the guide, "of animal rights groups complaints". Overall, the tour, or perhaps it is just the guide herself (I had the same one both times a year apart) seems shady and unprofessional.

Comments ( 1 )

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info29 09/24/2013

tankerswife, It is very sad that in this day and age of technology people find the need to go on the internet and slander amazing facilities where people give all they have to rescue and care for animals. All the animals on or off tour have the same type of enclosures, so how can you "speculate" on something you have not seen? Just an attempt to harm this amazing facility. It is a beautiful place for these animals to live out their lives. NONE of the animals are only on a concrete slab so this is deliberate slander. Additionally, no one bad mouthed any let alone a soldier. The story was 100% true about an animal that was sent to our facility that was a Bobcat not a Lynx, so you obviously didn't pay attention to the story. Serenity Springs was promised funding to support the animal but did not receive the support promised. This is merely stating the truth about the animals and why it came to Serenity Springs in the first place and why this non-profit needs donations to care for these animals! How aweful of you not to see the real meaning of the tour and to care about the animal not about how someone may feel about the person, regardless of their employment, who dumped them there!

Candi P.

General Member of the Public

Rating: 5

I've visited Serenity Springs quite a few times and even set up a private tour for my squadron. They are the nicest organization that I've ever had the pleasure of being around. They are more focused on the proper care of the animals and doing what is in the best interest of the animals at their facilities. I wish I had more time to be able to actually volunteer with their organization. But until I do, I'll continue taking tours and bringing friends and family members with me on the tours.

1 Hannah6

General Member of the Public

Rating: 5

I recently went on a tour of Serenity Springs, and I have to say it was the best $10 I have ever spent. I went on a day that was a little brisk, with snow on the ground, and it was possibly the most beautiful thing I have ever seen. Watching these enormous and incredibly graceful and fascinating creatures, in the snow no less, was like something out of a movie. Everyone NEEDS to go, and keep going back, I plan to!