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Causes: Chambers of Commerce & Business Leagues
Mission: To be the leader in advancing marketplace trust.
Programs: The organization serves their communities as follows: provide reports on business firms that are helpful to consumers. The better business bureau system responds to millions of such inquiries a year, as well as providing information about charity groups and organizations. The bureau provides a third party arbitration program to resolve consumer/business disputes principally in the automotive industry. The automotive arbitration program is conduced as part of a national program established by an agreement between automobile manufacturers and the council of better business, inc. Of which the bureau is a member.