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Animal Rescue R Us

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Community Stories

9 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

I adopted the worlds greatest rescue from ARRUS and am proud to say that after spending very little time watching these amazing people work in this organization, I decided to volunteer and that was the day my life changed. My Saturday nights went from partying at the clubs to now cuddling under the covers watching movies with fosters all around me. I wouldn’t have it any other way. Rescue life is not easy, there are times when your heart breaks seeing what these innocent animals have endured but there has been nothing in my life that has been more rewarding then seeing a rescue walk away with a new chance at life (most of the time with tears in my eyes, but always happy tears)

Client Served

Rating: 1

Do not even bother going through the process with this organization. My sister recently had to euthanize her beloved Weimaraner Rocky. We expressed interest in a pup and were emailed back we were "under consideration" and they would contact us before the week was out. Nothing more. I sent a followup email on day 7 and was told "after careful consideration, we have decided to move on with other families" and basically have a nice life. We reside in a two family house with a fenced in yard. I am the proud owner of two Tabby Cats rescued from The Bergen County Animal Shelter as well as a two year old rescue from Puerto Rico from Companion Animal Placement in Hoboken and Little Ferry. Far better organization than this place. I am stunned to say the least. Please find a more deserving organization when you are willing to donate a save a Rescue

Evelyn Rivera Z.

Client Served

Rating: 5

My experience with Animal Rescue R-US has been a very pleasant one. I adopted my first fur gal named Precious in August 2019. The process went smooth. The directors and volunteers treated me with the upmost professionalism. I keep in touch with them every other month and I am ready to adopt another fur gal in the coming weeks.
Keep up the Great work and continue rescuing these lovable

General Member of the Public

Rating: 1

I have been waiting a while to share my story as it was just so awful and difficult to even put into words. I have been a pet owner for 15 years. I never was able to have children of my own and so my pets were/ are my babies. When my last dog passed I looked into adopting a new puppy. After a few back and forth emails I was told that they didn’t feel I was a good fit for a puppy as I was not a stay at home mother. They felt that puppies are a lot of work and time and that a stay at home mom would best meet the needs of a puppy. I was heartbroken. Not only is this down right discrimination but so hurtful on so many levels. . I wish I could be a stay at home mom and have children running around but that was not my life path. To anyone reading this you know how ridiculous this sounds. Being a great animal parent does not mean you need to be a stay at home parent. I could
Keep going on and on about this but I think to anyone who has a heart and loves animals they will understand how ludicrous this entire scenario is. Please look elsewhere for your animals there are many rescues out there who are much kinder and compassionate human beings.

Client Served

Rating: 1

This organization is awful. The directors lie about the dogs, and once the adoption is finalized, they do not want to hear from you. After being told the dog I adopted was great with other dogs and kids, he bit a person and another dog within 24 hours. They refuse to refund my money

Client Served

Rating: 1

DO NOT use this rescue!!! They are dishonest liars. We adopted a dog on Sat. According to them, the dog was "great" with other dogs and children, and had no history of biting. Long story short, within 24 hours of having the dog, he bit another dog and a person. They claimed he was pad trained, NOT, and they said he was kept in a gated kitchen to sleep. What they failed to mention is that the gate needed to be at least 4 feet tall, because he jumped over my regular height dog gate. After returning the dog at the advise of my professional dog trainer, they still refused to refund my money.

I REPEAT. DO NOT USE THIS ORGANIZATION

Client Served

Rating: 1

DO NOT adopt from this rescue. They are liars. I recently adopted a dog who was said to be "lively" and "great with other dogs" on his description. When we went to the meet n' greet, I had asked if he was potty trained or had ever exhibited any behaviors such as biting. I was told he was pad trained and never had any history with biting. I had the dog home 5 min and went to correct a misbehavior of his and he snapped and bit me. And he was not at ALL pad trained. Went to the bathroom everywhere but the pad. And as for "being great with other dogs". At a beginner dog training class, which was absolutely necessary for this dog as he had no manners or any kind of training whatsoever, this dog attacked another dog completely unprovoked and would not stop lunging and excessively barking at the other dogs and handlers.
I immediately let the rescue know of everything that happened as they completely misrepresented this dog and lied about all of his behaviors. After everything that he has done they wouldn't even refund the $450 adoption fee. I had this dog no more than 24 hours. Do not trust this rescue.

2

General Member of the Public

Rating: 1

I adopted a puppy from them. I asked if he had any health issues or a parasite I should know about. I was told no. In the car home I heard the puppy making a strange noise. I thought he had kennel cough. I rushed him to the vet and was told he had a collapsed trachea. I received a call from the vet the next day saying he had ga parasite. Paid 500 for adoption fee and more in vet bills. Don’t trust this rescue. They would not pay vet bills even though they lied. I feel sorry for the animals

Review from Guidestar

5

Client Served

Rating: 1

Horrible adoption process. Don’t ask any questions or you will be automatically removed from the process....

Good morning, I sent in an application for ... on Tuesday. I did receive confirmation of the application yesterday but no confirmation as to whether she was pending or no longer available. I noticed later in the day that she was removed from your list of adoptable dogs. I would assume that she is no longer available. Instead of making my family wait the 5-7 days before hearing from you again, it be easier if you let us know now if she’s no available. Please pardon me if I’m mistaken. Thank you so much!

Response on their Facebook page after I sent the message:
To all of those that have expressed interest in our Australian Shepherd/German Shepherd mixes, please know that they have been removed from Petfinder and we are no longer accepting applications at this time. This will allow us the opportunity to review the applications that have already been received. We are volunteers, so between work and family life, this is when applications are processed. Please do not bombard us with emails and messages asking for updates. Everyone will receive some type of response either way. Additionally, if you are rude or are not a fan of our process, keep moving. We don't have time for negativity. We work our butts off to ensure that our pups get the best homes possible and as a team, we develop a criteria for each dog to make that happen.

For those of you that are not/will not be selected for this litter, we invite you to look at some of our other adoptables and express your interest in those via email at arrusadopt@gmail.com AFTER this weekend's event. There are plenty of dogs in this world that need forever homes, and we would hate for them to be overlooked.

Thank you for your understanding and support!

The ARRUS Team
Sadly, I never received a response either way .

Worst adoption experience ever!