I found this blog when trying to write a review for this horrible agency. The Director has many personal issues that keep her from helping others. She is a bully but she likes to call her style "tough love counseling". She also lacks the proper education.
http://aarcounselingunethicalisues.blogspot.com/2010/09/my-experience-as-client.html
Review from Guidestar
Where do I start, the director is intimidating clients with her mafia mob Italian complex and she doesn't even have enough education to provide counseling. Her own staff doesn't even have one person with masters degree and she is offering all types of counseling from bereavement to gay and lesbian, etc. She didn't have enough with DUI she had to provide more services out of her greed.At least he sister doesn't work there anymore which was more than disrespectful to all involved.
Review from Guidestar