3for5 cares deeply about the cause of giving people in the developing world clean water and engaging community to help do so. As one can see on their Get Satisfaction page (https://getsatisfaction.com/3for5), we respond in a timely manner to all concerns, questions, and suggestions and welcome people contacting them. All contact is initiated through their Feedback/Contact Us links that go directly to 3for5's Get Satisfaction page. Perhaps the discouraged user used an incorrect email address or phone number? Please try again and use either of the links (the "Feedback" tab on the right side of the home page) or the "Contact us" link at the bottom of 3for5.org to contact us. Thank you!

I wonder how committed these people are to their cause when they won't return phone calls or emails. I have tried on 3 separate occasions to communicate with them ,,, then I mentioned this situation online, then I got an immediate email apologizing, stating that they would call me ... I sent an email back to them and then called and never heard back from them again. I am in the field of water purification, I work with people in the industry, donate products for the cause of helping others have access to safe water and I cannot get a response back. my question is why and my answer to them ignoring me is to move on ...