I am somewhat concerned (as a student & member) that this institution may be regressing back to its former operational methodology that it had practiced up through 2008. If you review 2010 & 2011 respective fiscal years (990's) - it appears that the contributions in 2010 = $277,000 +, however, contributions for 2011 = dropped to $114,000. The 2010 fiscal year exhibits a $180,000 surplus while 2011 exhibits a ($158,000) deficit. This institution had spent two years to rid itself of debt and poor press.
My concern is the over the amount of salaries "paid out" and the subsequent increases in 2011, despite the large deficit and decreased contributions. It is evident that staff compliment has increased with the new administration, but I cannot see any related revenue increases to justify. Additionally, it would appear that much of the business model has not changed but rather, a focus on the physical plant of the institution. This is all well-and-good given the winter storm destruction, but we (as members) have been told that operational dollars were not used to supplement any additional building/upgrades. Also, it would appear the "business sense" of the administration has not been focal with the new administration. This institution has a long history of running in the red.....but we all had seen tremendous change with the prior administration in its business practices and the innovative type of programming implemented. I would just like to see a little more of business acumen and the creative programming to make Touchstone the gem that it is.
Review from Guidestar