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Community Stories

4 Stories from Volunteers, Donors & Supporters



Rating: 1

I offered to foster a toy poodle. I was told there was a pair that needed to stay together, so I said OK. I eagerly prepared my home and yard, and rearranged my schedule. I was beyond excited about having two little adorable toy poodles in my life. Without warning, she (Sue, the owner) brought a completely different dog, not a toy poodle. I think it was a Shi Tzu. Whatever. She said that, oh, by the way, I needed to bring him to the vet in Dover (I live an hour away) in two days, for a 7am appointment to be neutered. I was super tired because of other things going on in my life at the time, and I'm not a morning person by any stretch, but I did it. "You MUST be there for 7am or the appointment will be cancelled," she said, so I left at 5:30am. Turned out the vet wasn't even open, but I sat around for a bit until they opened.

I remember her saying very clearly that if I had *any* trouble at all I should give her a call. She sounded so supportive and ready to help. So I thought, maybe I could get a little help here, I'm exhausted, and I'm sitting around here in Dover for hours, falling asleep in my car in a Dunkin's parking lot waiting for surgery to be finished. I called her, and right away she said she had someone else who could pick up the dog after surgery. Awesome! "Not a problem!" I remember her saying.

Long story short, our next phone conversation was her cruelly lashing out at me for letting her down when she needed me most, for being a bad foster, for not having a safe home and yard, and on and on. It was HORRIBLE. I was in tears. I was traumatized.

She is a psychopath. Stay away.


Client Served

Rating: 1

These people- the President and her Treasurer husband, turned a dream come true into an absolute nightmare for me. I waited for 3 months after my application was approved to get the dog I wanted to adopt, which was 10 yrs old and blind. I was and he was part of Senior to Senior program so no adoption fees, but they absolutely broke my heart and I'm sure it was traumatic for the dog as well. They brought him down on a Thursday and took him back/demanded him back the following Tuesday. I had signed a 9 page contract to which I didn't read because who would think something could go wrong with a dog adoption? I've owned toy poodles for 40 years! Per the contract you never really own the dog and the husband and wife are in your life forever. The reason(s) she demanded "her" dog back was because: I didn't follow her instructions, the dog had a few pee accidents (which I did not care about - he was 8 lbs) and pee'd in MY house! She accused me of teaching him bad habits. She went ballistic on the phone several times and hung up on me as well, even dropped the "F bomb". She even went as far as telling me that I had a memory issue! She even threatened me with the police if I did not give them MY copies of the paperwork - so I called the police. These are mean people who, based on my personal experience, do NOT have the dogs' welfare at heart nor the potential adopters. Very mean people whom I was tempted to follow up on with legal action; however, THERE IS ALWAYS KARMA. Be careful if you decide to deal with them.


Client Served

Rating: 1

The owner called to deny my application which is okay but she proceeded to question me and was emotionally charged making me feel like I was going to abuse or neglect the animal. She tried to scare me by making claimed that I will "loose my house" if my dog but a client of mine. Unprofessional, rude.. Here's the letter I wrote her: Hi Sue, Thank you for considering my application. When you called today it was clear that I was not going to be a candidate for your dogs, which is fine with me however when you asked me what if I "could stand not go to the bathroom for 9 hours" to make a point that the dogs couldn't either, I felt like you thought I would abuse/neglect my animal. Also, claiming that I will "loose my house!" if my dogs bites one of my clients I felt was presumptuous, emotionally charged, and unprofessional. Clearly you care about your animals and I'm certainly okay if I'm not a fit, but I didn't appreciate being treated like this.

Review from Guidestar


Client Served

Rating: 2

They were not truthful or honest in what they stated. An experience I would never want anyone to go through.