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Joy Junction

Rating: 4 stars   17 reviews 5,309

Address:

4500 2nd St. SW Albuquerque NM 87125 USA

Mission:

To share the spiritual and tangible love of Jesus to the homeless, hungry, marginalized and disenfranchised.

Target demographics:

Joy Junction is the largest emergency shelter in New Mexico and the only emergency shelter in the state that accepts families, keeping them together. We help as many as 300 guests a night, of which 70-80 are children. Including our Lifeline of Hope outreach to Albuquerque's most vulnerable, our kitchen produces around 16,000 meals a month.

Geographic areas served:

Albuquerque Metro Area, New Mexico State, Nation

2011 Top-Rated Nonprofit
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More Info

505-877-6967
http://www.joyjunction.org

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Reviews for Joy Junction

Role: General Member of the Public
Rating: 5 stars  

I donate and like to give even if I have not much. I believe no matter what we are all human and deserve to be treated like one, it hurts my heart for people who have nothing, we don't know their story but that doesn't mean they don't feel. Nobody should go hungry, or cold or homeless.i know what it's like to be without and I have had people do the same for me, we are all equal on this earth we all bleed the same, so I give from my heart because everybody deserves the basics on life and it might not mean much to some but to those it does. I give because that's how it should be togetherness.

 
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Review from #MyGivingStory
Role: General Member of the Public
Rating: 5 stars  

In 2009 my world came crashing down. The recession hit and I lost my job, my home and I was living in New Mexico with no family (I'm originally from Ohio) and had barely any friends. My Pastor taught a sermon about giving even when you need the most help. So i intentionally thought what did I have to give in order to be a blessing to someone else. I originally called them because I had a peach tree and before I surrendered my home I want to give all the fruit but unfortunately one day i came home asnd allmy peaches were stolen. At that point of frustration I came up with another plan. I wasn't getting nearly as much unemployment compared to what I was making working but I decided every week out of my unemployment check I would take $20 and bought groceries and dropped them off at Joy Junction. I didn't get generic stuff but i did shop sales so that I could get more. I believe that just because you are in need doesn't mean you cant have the best stuff. I learned that God has still blessed me even though I too was in need so i am blessed enough to help others during this time. When we all fall its our responsibility to lift each other up. I continued to give not asking for a receipt and being anonymous until I moved out of the county. I chose Joy Junction because they weren't just trying to give people food but they care about people's lively They are very active about making sure families aren't on the streets. I love the fact they are Christian based and believe in showing love like Jesus showed for the homeless in His time. I have volunteered at a few places but I love the story behind Joy Junction and this is how I gave back and supported this non-profit agency in away that was meaningful to me. Thank You

 
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Review from #MyGivingStory
Rating: 4 stars  

I have stayed at Joy Junction probably around twenty times over the course of several months. I have aleays found Carol and Sophie who assign beds very sensitive and competent; Sandi helpful; Charlitte and Kim and many others there (including the make security guards) to be constantly working (no slouches) and always getting stuff done to make things better for the rest of us. For the most part, I gave found the food to be pretty good - some made with organic ingredients. I have found the sleeping mats, sheets and blankets to be very clean (I have never seen one cockroach anywhere!). My only complaint is that the mats are placed too close together for comfort and even hygiene purposes. The bathrooms are spotless; the area is always patrolled by security so it seems ultra safe. Thank you Jeremy Raynalds for your immense contribution to society!

 
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Rating: 1 stars  

1 person found this review helpful

I had to spend the night at joy junction one night last year...it was horrible. The mat they gave me was very thin...I am a diabetic and had a low glucose crisis and they couldn't give me any juice..They did drive me to the hospital the next morning. Also, Jeramy Reynalds is prejudice. The news reported that a gay and lesbian organization collected 5000 dollars to donate but Reynalds refused to take it because it was from a G & L organization...I will never donate there...

If I had to make changes to this organization, I would...

new leadership that is not prejudice

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2013

 
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Rating: 3 stars  

2 people found this review helpful

I volunteer at the shelter weekly, helping serve lunch. My contacts with staff, i.e. Diana, Blythe, and Barbara in the office have been so warm and positive. They truly care about the homeless under their care and guidance and treat everyone with kindness. Helping the less fortunate than myself has truly opened my eyes to the struggles the homeless face daily. Joy Junction gives them a roof over their heads, a place to clean up, food in their stomachs and a hope for the future.

If I had to make changes to this organization, I would...

definitely get new buildings and in dire need of maintance.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

How did this volunteer experience make you feel?

learning about the lives of the homeless and what their struggles are. In chatting with them, it brings tears to my eyes and heart. They are so thankful for what they are being given

 
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Rating: 1 stars  

1 person found this review helpful

I did volunteer work at Joy Junction, and had an unpleasant experience. The lady supervising me, Joy, was extremely rude and critical. I stayed busy the whole time, and yet she still criticized the order I was doing things-why does it matter what order I do the tasks in, as long as I am staying busy? There was also paint in the sinks that would simply not come all the way off, and she attacked me for not being able to get the sinks spotless. I was also given a rude look because I declined to lead the prayer when asked, but I am shy and it was my first time there, so I simply did not feel comfortable. I am appalled that a place like a homeless shelter, which is supposed to be compassionate, would treat its VOLUNTEERS this way. People who are freely giving their time, keeping its doors open. The front office was also not warm or friendly. Joy was also rude to the homeless people. I am shocked. I give my time freely and I am attacked by this woman multiple times in a 3 hour period.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Somewhat badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2012

 
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Rating: 5 stars  

When I worked in the downtown Albuquerque area, I encountered many homeless men, women and whole families. When I referred these people to Joy Junction, I knew they would be taken care of. Winter in Albuquerque is very harsh, the homeless are cared for and given the respect and aid they need.

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2011

 
Flag review
Rating: 4 stars  

Joy Junction has helpful volunteers that help you to know what the specific needs of the homeless here in the area. I appreciate that they give the homeless the opportunity to work for the shelter as well.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2011

 
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Rating: 1 stars  

3 people found this review helpful

Joy Junction is a very disgusting place, My wife and I stayed there last week and we were given 2 mats to sleep on and 1 blanket, no pillows or towels! We were assigned mats 22 and 23 right next to the coffee machine table and under the tray return window, this is the most disgusting place to be in any restaurant and we had to sleep there! As soon as the lights went off the cockroaches came out by the hundreds! The back of the coffee machine was covered with roaches, the walls were crawling and we were pushing ourselves away from the wall as far as possible! We didn't get much sleep either between the constant coughing and snoring we were watching the wall for roaches and just feeling creeped out, did I mention how disgusting this place is? I was wide awake at 4am and wanted a shower, in part 'cause I was feeling kind of crawly and I just plain needed a shower, the attendant told me they didn't have any towels and I should come back at 6am when the next shift came in "they have the towels" ok I sit patiently till 6am and go back up and asked the new shift for a towel "their all dirty, we wont have any till after 9 or 10am". So I cant even take a shower, No sleep, No diner, No shower and I was ready to go at 7am when breakfast was served, 1 packet of flavored oatmeal and a strawberry, I had to wait in line to get milk for my oatmeal and a carton of OJ, I have to admit I drank the coffee and all I could think of was how many roach legs and arms and bodies my coffee had been filtered threw. While I was having breakfast I told the people at the table about our experience and everyone had already known about the coffee machine they told us that the woman sitting beside the machine is paid $25 per week to guard it, they charge $1.00 per cup for roach infested coffee. Thank God the cup I was drinking didn't come out of that machine!

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2011

 
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Rating: 5 stars  

I recently donated some baby formula after I saw a request on Facebook. I'm glad that they accept material donations instead of just monetary because I have two kids so I always have things to give away. I would rather put my items to good use instead of just throwing them out. Not long after I sent my donation there was another request for baby formula, so I know that my donation was used for someone who needed it. I've got boxes of clothes and I will be using this organization again to put them to good use.

If I had to make changes to this organization, I would...

Have convenient drop off centers around town. I live an hour away.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2011

What specific problem, purpose, priority, or project prompted your gift?

Baby formula shortage

Why did you make your donation at this time?

Urgency

What would you tell others about this organization?

This organization really cares about the people it serves.

 
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