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Nonprofit Overview

Causes: Education, Employment Preparation & Procurement, Human Services, Job Training, Vocational & Technical Schools

Mission: Byte Back’s mission is to improve economic opportunity for low-income residents of the Washington DC area by providing computer training and employment readiness skills.

Results: Byte Back alleviates poverty by providing students with a clear pathway to a family-sustaining career. Within five months, our students, our students can learn and become certified in skills that make them qualified for IT and business support positions that pay $30,000-$70,000 annually and offer full benefits. When coupled with our job readiness and career services supports, Byte Back's courses give students everything they need to obtain such a position. For most, their post-Byte Back employment is their first experience with a full-time, salaried position with benefits. These jobs enable our alumni to build generational wealth and model career-focused behavior for their children and grandchildren. Byte Back's model and approach is exactly the type of direct-service, tangible support that communities need to break the cycle of generational poverty. As a licensed post-secondary educational institution, Byte Back teaches more than 900 students annually at nearly two dozen sites in the District. We offer cutting edge IT certification training programs to broaden students' employment opportunities and place them into living wage careers in IT and business services. Our students come to us with all levels of computer experience from those who touch a computer for the first time on their first day of class to those who can refurbish a laptop in minutes. In March 2016, Byte Back was honored as an American Graduate Champion by Howard University Television. In addition, we were recently renewed as a recipient for both the United Way and Combined Federal Campaigns. We are a designated Catalogue for Philanthropy Best Nonprofit (2014-2015 and 2010-2011) and a two-time finalist for The Washington Post Award for Excellence in Non-profit Management. Recent outcomes include: • Digital Literacy: 670 students enrolled in beginner computer classes (82% completion rate, 84% pass rate); 252 students enrolled in intermediate (Microsoft Office Track) classes (73% completion rate, 89% pass rate) with all passing intermediate students completing an effective resume and cover letter. • Certification Courses: In Fiscal Year 2015, we enrolled 184 certification students with 135 students completing a certification class. Eighty-one of these students received at least one certification with 55 students obtaining new employment. Students who held employment coming into the program are not included in the new employment data. The average hourly wage was $16.25 for part- and full-time jobs. • Byte Back student satisfaction and referral rates averaged more than 90%.

Target demographics: improve economic opportunity for low-income residents

Direct beneficiaries per year: 963

Geographic areas served: Washington, DC Metro Area

Programs: digital literacy courses, advanced IT Certification training, and job readiness and career development services

Community Stories

18 Stories from Volunteers, Donors & Supporters

6

Volunteer

Rating: 5

I began volunteering at Byte Back, Inc. through "Office Track," an intensive course designed for students to learn Microsoft Office Suite, including Quick Books. I love to learn, and enjoyed the applied teaching methods, "click, click" of the mouse, for example. At first, I swept floors, but then I was assigned the task of developing course codes for all classes - a challenge indeed. One thing led to another, and my final accomplishment was organizing and drafting content for the current course catalog, 2009-2010. I love Byte Back, Inc., and hope to get more things done for them!

4

General Member of the Public

Rating: 5

Byte Back is a fine place to take classes, assist in community training, contribute to as well as keep in touch with. The staff and instructors have been very good for many. Some time ago I wanted to learn how to clean my computer. I attended sessions there and learned how plus some. I actually learned how to dismantle and rebuild one. It was a tremendous experience and joy. Prior to that I'd attended other Byte Back training sessions that enhanced my ability to use Personal Computers, the internet and write/decipher code, ... I thank God for Byte Back and its staff and will continue to encourage others to attend and contribute to Byte Back. I pray for the continuation of this program and for all involved in it. THANK YOU very much Byte Back!

6

Professional with expertise in this field

Rating: 5

Working in adult education in the District of Columbia, I have been hearing about Byte Back since I first came to the area. However, it wasn't until I began directing a local Americorps program and placed two Americorps members at Byte Back that I had the pleasure of gaining a better understanding of the great work that they are doing. I knew that Byte Back offers critical computer and job training opportunities to the community, particularly for low-income members of the community. I knew that the administration and education there are engaging, knowledgeable, dedicated professionals and the volunteers who teach many of the classes know their stuff. What I didn't realize until I walked in for my first visit to the main site is how all this comes together to create a dynamic, productive, welcoming environment. It is a place where you know things are getting done, learning is happening, and students and staff are working together for mutual success.

3

Volunteer

Rating: 5

Volunteering helped me get a job. I'm an entrepreneur working with friends to get a software startup off the ground. I needed a stream of income to cover expenses, so I was able to quickly find a job with a vocational school teaching adults Microsoft Office. I got hired after just a 15-minute interview, because I had already been volunteering with Byte Back for several months teaching adults the same skills. My teaching experience at Byte Back made the difference in the interview. Getting a job wasn't even the best part of teaching there. I thoroughly enjoyed working with my students at Byte Back because they were motivated and eager to learn. Even months after my students graduated, I still get emails from my students telling me how they're putting the skills they learned in class to good use at work. I highly recommend teaching at Byte Back to anyone who likes to teach.

6

Client Served

Rating: 5

I was a student at Byte Back and they are a great asset to the community. They really are doing so much good work on such a shoe string budget. My only concern is that they need more money to offer more computer training and resources. This is not thier fault, but I think corporate donors and foundations really need to give more to Byteback since they are doing the education that Universities and Expensive Training Centers do at little to low or no costs. The Digital Divide is an Economic Divide. Paying Thousands of Dollars in Tuition to Training Centers and Universities is out of reach for must urban poor and even most low to middle class. Byteback has an affordable and value added community based training that doesn't discriminate on income so more students can take advantage. I challenge all Corporate Donors to think about the future of Technology without the Non-Profit Training Centers like Byteback. That is a world where the Digital Divide grows larger. We can't afford to allow that to happen. Byte Back is the Answer. Thanks ByteBack!

5

Volunteer

Rating: 5

I started volunteering about a month ago, teaching adults Microsoft Office for the Office Track program for Byte Back. I have degree in IT and was looking for something that I could keep my brain fresh while giving back to others and Byte Back was it for me. The students are willing to learn, they are fun to teach and it is such a rewarding feeling when your students praise you and want to learn and do not want to miss any sessions with you. This organization is probably one of the best organization I have been affiliated with. The programs they offer are current and relevant to todays job market and I feel certain that any student that completes their desired program will be a much better candidate for a position for a job than others who do not giving them the edge and experience they need in a competitive market that we have right now. I am proud to be a part of this organization!

5

Client Served

Rating: 5

I really enjoyed my experience at Byte Back! I took the beginers course and found that to be extremely helpful, and I am now enrolled in the Office Track course and am working towards my goal of gaining the computer skills to become a receptionist. The teachers are helpful and the classes are informitave and easy to understand.

10

Client Served

Rating: 5

I am a retiree who is trying to open a home based business. I tried updating my IT skills at home on my own using Video Professor. Needless to say, some of the exercises in Excel got real complicated. So, I decided to go to Byteback where I could receive hands on instructions and demonstrations. Byteback was perfect. The atomsphere was relaxed and very accommodating. Most days they even had small welcoming snacks like coffee, tea and crackers. The instructors were well informed and sharing. No question was too small to invoke the entire class' participation. Each class was a viable learning experience. My confidence increased with my IT skill. I now understand the Video Professor lessons. Would I do it again? You bet I would.

4

Client Served

Rating: 5

I am the District of Columbia Housing Authority Family Commissioner elect by the Family Communties of Public Housing in the District of Columbia. My position is a volunteer position which lead me to Byte Back, during the Summer to refreshing my IT skills. I was overwhelm with my instructor from the Mayor Summer Youth Program. I now can use power point, comfortable once again with Excel. The instructors are very patience, and make learning fun. I love the on hand training, and every question was a demonstration instead of an answer. I highly recommend this program if you have to take a test at a temp agency, or want to open up your own business, or if you want to learn to be a IT computer volunteer.

4

Volunteer

Rating: 4

I have been very blessed with opportunities in this country ever since I have moved to USA to work in the Information Technology field. I recently made DC my home and Byte back gives me an opportunity to give back to the community. Through byte back I can teach my community the same skills and experience that has made my life blessed. It gives me change to both meet and teach people in my new home town. It's fun and at the same time very fulfilling.