My Nonprofit Reviews

As a Phlebotomist and Medical Lab Assistant at Avera McKennan Hospital, I’m used to working behind the scenes—quietly, precisely, and with care. But nothing compares to the experience I had volunteering with IMAHELPS ECUADOR on their April 2025 medical mission to Cayambe.
During our time there, I had the privilege of performing dozens of blood draws for patients—many of whom had never received a proper medical evaluation before. Each patient brought their own story and strength, and I did my best to make them feel safe, seen, and respected during what was, for many, a vulnerable and unfamiliar experience.
What struck me most was how the IMAHELPS ECUADOR team functioned like a family. From the translators to the physicians, from local volunteers to international ones, everyone had one goal: to serve with compassion. It was humbling and empowering to be part of such a focused and caring mission.
My husband Jerry and I chose to spend our vacation time doing this work, and we also support IMAHELPS ECUADOR throughout the year as donors. We believe in their mission deeply—not just because of what they do, but how they do it. The love and dignity they bring to each patient interaction is something truly rare.
I’ve returned to my work at Avera McKennan inspired and hopeful. I’m also doing what I can to encourage more of my colleagues and friends in healthcare to get involved—whether through volunteering, donating, or simply spreading the word.
The people we served in Ecuador touched my heart. And the opportunity to help, even in a small way, is something I will carry with me always.
— Jenalin Reyna, Sioux Falls, SD