My Nonprofit Reviews

I booked a cruise and was told that if I booked the air travel with the cruise line, they would monitor the flight situation and help resolve any issues should they arise. I did this but when the airline cancelled my flight, the cruise line did nothing to help get me to my cruise on time. I was unable to get to the port in time to board the ship and I missed out on my much anticipated cruise. I did not buy travel insurance (my bad) but still feel the cruise line has some responsibility for my missed cruise. Contacting the cruise line was like hitting a brick wall. I reached out to Elliott Advocacy. While they too hit the same brick wall, they did mention that recovering my flight money might be possible. Not only was it possible, they got this money back for me! In all, I ended up recovering about a third of my money. While disappointed in the outcome, I am ever thankful to Elliott Advocacy for getting back as much money as they did!!!