My Nonprofit Reviews

I enrolled in VHCDC’s Home Ownership Assistance Program thinking I’d receive clear guidance and support, but my experience has been nothing short of frustrating and disheartening. Despite completing all required coursework and securing a contract on my first home, I was blindsided by a last-minute denial of down payment assistance—simply because I chose to use my mother as my realtor, even after being told to “note the file” by a VHCDC representative. Communication has been abysmal: I’ve waited days for callbacks, received conflicting instructions, and been passed back and forth between staff members. Now, at the eleventh hour, I’m told there’s no appeal and pointed to vague external resources—leaving me at risk of homelessness when my lease ends on July 31. I expected professionalism and partnership; instead, I got confusion, broken promises, and zero accountability.