My Nonprofit Reviews

ekwan99
Review for Elliott Advocacy, Spokane, WA, USA
Amazing!! Chris helped me with getting StubHub to return my seller's fees (this should have been waived when a concert was rescheduled - and I sold the tickets I bought on their site). I had called them 5 times over a period of 3-4 months and each time - they said it was in process, it was elevated or "so sorry, we will expedite it"....to no avail. In my last communication with them - they told me I should have filed a request through a different link instead of the 4 conversations I've had with their customer service! That was my last straw.
Since this was not originally a charge to my credit card - they couldn't help. Before filing a BBB complaint (which isn't always successful), I found Elliott Advocacy from an advertisement on Google. And I was shocked that this existed - GOOD PEOPLE DOING GOOD DEEDS for ordinary people. And for FREE!!
After Chris got involved, I got an email from StubHub within 48 hrs, and FINALLY got my seller's fees 3 days later. I can't recommend them enough! I wish I knew of them earlier for some of the other issues I've had with getting refunds from other companies! Will sing their praises to all! (And donate to keep their work going!)