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lstokowski

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1 reviews

Review for Elliott Advocacy, Spokane, WA, USA

Rating: 5 stars  

I cannot thank Elliott Advocacy enough for their exceptional support in resolving a stressful and complicated issue with KLM. After being incorrectly marked as a no-show on my flight and charged an additional €500 to board my return flight, I faced months of denials and dismissive responses from the airline, despite providing clear evidence that I was on the outbound flight.

Frustrated and feeling unheard, I reached out to Elliott Advocacy, and their team went above and beyond to help me. They listened to my concerns, guided me through the process, and effectively advocated on my behalf. Thanks to their efforts, KLM finally acknowledged their mistake, issued an apology, and refunded the unjustified charge.

The professionalism, empathy, and expertise of the Elliott Advocacy team turned what felt like an impossible situation into a successful resolution. I highly recommend their services to anyone dealing with a challenging consumer dispute. They truly make a difference!

Thank you, Elliott Advocacy, for restoring my faith in consumer rights and advocacy.

Role:  Client Served