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JenGus

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1 reviews

Review for SMILING DOG FARMS, Wharton, TX, USA

Rating: 5 stars  

My husband and I recently had an excellent experience adopting the newest member of our family, Sadie (formerly Lilly), through Smiling Dog Farms. From the beginning, Debbie was incredibly responsive and helpful, even reaching out to us the same night we made our initial inquiry. Within a day and a half, we had a scheduled phone call with Melody to learn more about Sadie (Lilly) and to ensure we were the right fit for her. The conversation felt perfect, and we knew right away that we had found the ideal match.

After agreeing to move forward with the adoption, Melody kept us well-informed about the logistics. Debbie promptly sent us the adoption contract, and the payment process was smooth and hassle-free. The entire adoption experience was seamless and well-organized.

We especially appreciate how accurate Sadie's (Lilly's) description was compared to her actual personality. It’s often challenging to capture a dog’s quirks and traits in an adoption bio, but after reading hers and speaking with Melody, we found that Sadie was exactly as described—if not better!

What stood out most in our experience was Melody’s genuine care for Sadie’s well-being and her commitment to finding the right home. She provided thorough instructions on what to bring and what to expect during the handoff, and it was clear how much she cared. Her request for updates showed her continued interest in Sadie’s adjustment, making us feel valued and important in the process.

Overall, I would highly recommend Smiling Dog Farms for your next forever companion!

Role:  Client Served