My Nonprofit Reviews

Endless appreciation to Christopher Elliot for his advocacy on our behalf in a dispute with Sixt Car Rentals, where we were charged for extra insurance 4 days after returning from a trip in Portugal. When picking up the car, I was advised about the toll transponder and associated toll fees, which I was of the understanding that this is what I was signing for. The agent scrolled down on his tablet for me to sign, which I did - I thought I was signing for the car and the transponder. Unbeknownst to me, he had also included extra insurance (435 euros), which we were charged after returning the vehicle. I tried everything, contacting customer service, the invoice dept., I tried calling someone to reason with them, nothing. Then I found the Elliott advocacy website and thought "what the heck" and gave it a try. Within three weeks of my initial contact with Christopher, I received all of my money back. WOW, is all I could say.