My Nonprofit Reviews

Elliott unsnarled a $4,000 problem with Iberia Airlines that I'd struggled with for months. Iberia had given me a credit voucher for a previous cancelled flight.

When I tried to use it, the website rejected it. After many calls to their customer service, I was finally emailed that the voucher had been suspended because of "security concerns." After many more calls and many promises by Iberia's reps, a replacement voucher was nowhere in sight.

Dwayne Coward at Elliott took it on, first with email, which did not help. So next he personally followed up, and pow! 24 hours later I received a new $4000 voucher, with an extended use-by date.

Thanks guys! I hope you can help many more people this way, so I'm adding a donation to this message.

Tom Kush