My Nonprofit Reviews

Zipcar suspended my account after I reported a minor accident; this is standard procedure. What is NOT standard is that it took them 5 MONTHS to reinstate my account. I had phoned and emailed multiple times, to multiple departments. This wasn't a money issue--I don't own a car and needed Zipcar to be available again. Miraculously, the day after Elliott Advocacy contacted Zipcar I got a notice that my account had been re-instated.