My Nonprofit Reviews

**Review of Escondido Inner Faith Inpatient Rehab Program:**

I recently had an unfortunate experience with the management of Escondido Inner Faith Inpatient Rehab Program, particularly with a woman named Shentelyn. While I must commend the program itself for its effectiveness in helping individuals recover from substance abuse, my encounter with Shentelyn left a bitter taste in my mouth.

Shentelyn, who holds the position of program manager, seemed utterly out of touch with the realities of addiction and the needs of those seeking help. She made arbitrary decisions without bothering to gather all the facts, resulting in unjust bans on individuals without any valid justification. It felt as though she had already made up her mind before even listening to my concerns, displaying a shocking lack of empathy and understanding.

It's clear to me that Shentelyn lacks the necessary qualifications and experience to handle the delicate task of managing a rehabilitation program. Her demeanor was more suited to a corporate office environment than one dedicated to helping individuals overcome addiction. It's puzzling why someone with her apparent lack of empathy and understanding of addiction is in a position of such authority within the program.

The real heroes of the program are individuals like Valerie Morgan and Vanessa, the intake coordinators, who genuinely care about the well-being of the patients and diligently perform their duties. Unfortunately, their efforts are overshadowed by Shentelyn's incompetence and indifference.

It's disheartening to see such a wonderful program tainted by the mismanagement of someone like Shentelyn. As long as she remains in her current position, I fear that the program will continue to suffer from poor treatment availability and lack of proper oversight. I urge anyone considering this program to think twice before enrolling themselves or their loved ones, as Shentelyn's presence at the helm of the management undermines the program's effectiveness and compassion.

In conclusion, while Escondido Inner Faith Inpatient Rehab Program has the potential to be an excellent resource for those seeking recovery, it is hindered by Shentelyn's unfit leadership. Until changes are made at the management level, I cannot recommend this program to anyone in good conscience.