My Nonprofit Reviews

One Sunday I reached out to Elliott Advocacy on a whim and not really expecting a response. I was pleasantly surprised when a reply came within a few hours, and after a quick response providing the story, the entire package went to Best Buy within hours. A positive response and resolution followed with 24 hours.

The simple story was Best Buy bollixed a price match and my repeated attempts to resolve through chat were unsuccessful. The amount involved was small ($50) but the inability of their support to connect the dots was frustrating. The final straw was that once the request was sent beyond the level-1 support it was summarily rejected by someone who I suspect never even read the transcripts.

I'm highly impressed by Elliott's quick response and actions for such a minor matter. I believe his success is a product of his credibility in his advocacy. My case was simple to see and resolve but his push got them to actually review it holistically and get the correct answer.