My Nonprofit Reviews

So I still have not received the tree/plant order from the first time I donated to you, over two years ago. I have donated to your organization twice. This is ridiculous. You only ship twice a year, both times around the winter and spring breaks when I need to travel to see my grandchildren. You told me this last time that I called that my order would be going out on November 6, and yet I have had NO notification about my order being shipped. And I leave in two weeks to go to my daughter’s in New York for Christmas. Why is it so hard for you to honor your promise? My plants and trees are going to be delivered while I am gone for two months, and die while I am gone. I will never donate to your organization again. AND, I called you and asked for someone to call me back, and in the middle of our conversation, I was disconnected. This was after she told me my shipping window was between today (November 28) and December 1 because of weather or some other delays. How convenient that it was set for today when I called you to complain that it wasn’t shipped out on November 6 as promised. The plants won’t get here in time for me to plant them before I leave. Pretty sure she just hung up on me. So frustrated!

Denise Trone