My Nonprofit Reviews

Ebeths
Review for Elliott Advocacy, Spokane, WA, USA
I had run into a snag with a major airline carrier where $2,000+ worth of travel credits disappeared when I tried to use them to book travel. I worked my way up to the highest level manager available by phone and submitted to separate inquiries with their online customer care form, all to no avail in spite of the fact that I had screenshots and confirmation numbers to document everything that happened. A friend told me about Elliott Advocacy, and once I sent them all my information and they got involved, it was like magic. Just a few days later, I got a call from someone at the airline who had taken the time to thoroughly review my claim and documentation and was able to resolve the situation exactly as I hoped (she even issued additional travel credits as a goodwill gesture for the inconvenience I'd experienced.) I had reached the end of my rope before reaching out to Elliott Advocacy, and I'm so grateful for their expert help!