My Nonprofit Reviews

I booked a room through Booking.com for a 9 night stay. When I arrived at the property, I was informed they had no reservation for me and that the person who listed the property had done something similar to another family just five days before. I reached out to Booking.com multiple times, but they never once responded to my messages. I reached out to Elliot Advocacy and within two days, Booking.com issued me a refund for the additional cost I incurred as a result of having to scramble to ensure my family's vacation was ruined. I still don't understand why Booking.com can't respond to me directly, but I am so grateful that Elliot Advocacy reached out for me and got the result I was hoping for. Great, great experience.