My Nonprofit Reviews

Lupusst
Review for Elliott Advocacy, Spokane, WA, USA
My story involves so little money relatively, that I am embarrassed to include it among the reviews posted about Elliott Advocacy. But here it is...
I have an account with Uber. I have always found their taxi service efficient and reasonable. But when I tried to put my granddaughter on my account, I hit a snag. Uber seemed to accept her on the account but when she called for a ride, they told her there wasn't enough money in the account. I thought that strange because they have a credit card on file and each ride is automatically charged to that Visa.
But they insisted there 'wasn't enough money in the account' so I authorized them to charge my credit card $100. That still didn't work and finally, I opened an account with Lyft and my granddaughter was able to get her rides.
But when I asked Uber for the $100 to be returned to my credit card I was stonewalled in a masterful fashion. I contacted Chris Elliott. The issue was resolved in THREE days! Chris told me someone would contact me from Uber and sure enough, I had a call from Uber the following day...and the money was returned to my account on the next business day.
I was in awe. The amount involved wasn't very much but there is such a thing as principle!
Thank you Elliott Advocacy!