My Nonprofit Reviews

We were beyond frustrated with Hotels.com! We were just about to give up all hope in getting our refund. In a desperate last attempt, I googled to see if anyone in some random blog had been in a similar situation (to see if they had figured out a solution) and came across an article in the Seattle Times about an Elliott Advocacy success story. After doing some research on the organization and looking at their website, I figured it couldn't hurt to reach out, fully expecting to never hear from them. I heard back from them within 24 hours, they sent communications on my behalf to Hotels.com within 48 hours and we received a response from Hotels.com not even a week later saying they would refund the full amount. I kid you not, I screamed for joy. I had been in a never-ending battle with Hotels.com for over 2 years with no traction, until the Elliott Advocacy Team reached out on my behalf. I could never say thank you enough - they are truly a treasure!