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anna1220

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1 reviews

Review for Emily's Place, Plano, TX, USA

Rating: 1 stars  

Emily's place  is by far the worst shelters I have ever been in. the case manager for housing is the most horrible person i have ever met and so is the head person she would  always lie and make things up they both have always spoke to me in an ill manner. they would always give me an attitude and treated me like a child and always spoke over me. the head person would hang up the phone when she didn't want to talk anymore and would also speak over me.

one day on the very last day I was there I told the housing manager  and the head person   to stop yelling at me and  I told her that she needed to lower her voice and to talk to me respectfully and to not talk over me this all started because I didn't put in my schedule that I was doing therapy or going to get my transcript and doing a class I was trying to explain to her that I did put it in a long time ago and she told me that it didn't count and I tried to explain to her that me and my case manager already spoke about this because she said that she would take me. she said that it doesn't matter. volunteer work is more important and that I needed to get a job  and that I needed to fill out the job hunts I told her that I would get a part time job on campus and she told me that she didn't approve of anything  that I couldn't go to college, that I couldn't work on campus and that I couldn't go get my transcripts and that she only approved me of doing volunteer work  I told her that it was in writing that we all agreed on me going back to college and would only do volunteer work while I was waiting to go go to college  at first they just wanted me to go to college that's what they wanted me to do and told me to cancel all of my interviews she then told me that she never said any of that. That only me and my case manager only talked about that which she was lying because her signature was on that piece of paper she  then goes on to yelling at me that I haven't really even been doing volunteer work and that I'm falling behind and making up excuses  I told her the reason I haven't been working that much was because my son had an allergic reaction  which is very severe and I have a bad infection and I'm very sick she told me that it didn't matter and those are just excuses I tried to stay calm but when someone's yelling at me and trying to speak over me it triggers my PTSD at that point I didn't know what to do all I wanted was to go back to college get a job and get an apartment  but these people were purposely doing these things so i wouldn't be able to get what i wanted done all they want you for is volunteer work which they force you to do without getting paid for 8 hours there thing is is that you work for free in order to live there while they bark orders at you and expect you to obey and do what your told. 

On my second day one of The older lady's  walked into my room in the middle of the night telling me that I needed to come down and do chores not one person told me what my assigned chores would be or or what day I would start but that's not even the problem I had no privacy at all i don't like it when someone walks into my room while I'm sleeping and touches me while I'm sleeping she literally shook me awake and after that stood by my door staring at me while I told her to leave so I can get dressed I then wraped the blanket around me and walked to close the door so I can put my clothes on and she told me not to close the door on her and proceeded to try and push the door open nothing made me more uncomfortable then that also while I was staying there. there were cameras all over the house even near the bathroom the camera also picked up on  our voices and the head person would listen to everything of what we were saying even our private conversations.
There was another incident while I was there i was walking back from my "job" and on my way back to the shelter I was harassed by two men they asked me if i  wanted to go somewhere with them and they both were trying to corner me in the alleyway I pushed both of them away from me and one of them were trying to grab my arm luckily I ran away both of the guys laughed and I was in tears as I was running away I got back to the shelter and I was coming through the gate one of the lady's yelled at me to come in the main house and I did thanking God one of them were here after I got in I was trying to tell her what happened and she told me to stop talking and asked me why I was back so early and that I need to go back because I haven't finished volunteer work I didnt want to go back not at all I told her what had happened and she said that it wasn't that big of a deal, and I asked if someone would be able to take me there so I wouldn't run into those guys again and she said that it wasnt that far of a walk and that I would be okay going by myself and that I was just being dramatic.

  the day the head person kicked me out she told me in the middle of the night  to get my stuff and leave she gave me till 3 p.m
The next day I made a decision to let my  dad take my son to my sisters for a little bit  they gave me $200 on a card to get some place to stay where exactly was I supposed to stay at..? and they wouldn't give me it until I left the property so I wouldn't be able  to pay anything online until the last minute i couldn't call anyone and when I was getting my stuff out the door to leave one of the lady's came in and told me it's about to be 3 and I need to leave now i told her that I just have a couple of things to get and she told me no that I would just leave it here I then in that moment just gave up the abuse of the place was just to much I cried alot  and all she did was threatned to call the police on me if I didn't leave immediately in that moment i thought I had lost my phone while I was packing and I asked if I could just go get my phone and I would  leave.  I needed my phone to get a ride and get a place to stay at. she again told me no and now she would be calling the police she called the head person and said that I was refusing to leave and said that she would be calling the police. i finally just pulled what I hade with me out the door leaving very important things in there such as my and my sons birth certificates pictures of him when he was little and other belongings  I was already at the gate and they gave me the $200 card and a uber gift card I looked through my bag once more to see if I could find my phone both the lady's were laughing   i felt so horrible what would have happened if my son we're there?? .... this was supposed to be a domestic violence shelter for women and i just felt like I was back with my abuser the constant screaming and not feeling like I'm being heard the I'm right and your wrong and you can't say anything about it 


None of the people would listen to what I had to say.. I do not recommend anyone staying at Emily's place and I do not recommend taking your kids here save yourself the trauma please. 

I am doing extremely well now I have my own place and I have a nice job that pays well and I'm about to go back to college. it just took me being on my own to get these things done. And for me to live my life again without the abuse of shelters and to live my life the way that I want to.

Role:  Client Served