My Nonprofit Reviews

In April I reserved a rental car with TURO inMinnesota. In May I picked up the car at a private residence and drove it for a day. Then my family there and friends informed me the car had “whiskey plates,” that is, the owner had a DUI/DWI charge and was required to use special plates that told any police car and the whole world that they are a potential threat to other drivers. I returned the car on Day 2 and requested a refund for the rest of my reservation. After 6 weeks, TURO contacted me and denied my refund request. Chris Elliott and his team contacted TURO and, as a result, TURO promptly credited my charge card for the time after I returned the car. THANKS to them!