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Ellen818

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1 reviews

Review for Elliott Advocacy, Spokane, WA, USA

Rating: 5 stars  

I'm so grateful that I come across Elliott Advocacy while searching the internet for an agency that can provide guidance or advise with travel issues. I had purchased two roundtrip tickets from Air France for June 2020 travel from Los Angeles to Rome and back to LA. Air France cancelled our flights due to the pandemic and issued two vouchers and if not used within a year, our tickets will be refunded. I informed Air France in May 2021 that we are unable to travel and requested a full refund. Air France sent a confirmation stating that they are processing the request. Since then, I was not able to get any further response or update from Air France for over a year.
I contacted Elliott Advocacy and received a same day response from Chris Elliott. Once Elliott Advocacy took over our case, we received an email the next day from Air France stating they've issued the refund. I can't say enough of Chris Elliott and his team on their prompt response, follow-ups and support. My experience with the Elliott Advocacy team is highly rated A+++. I recommend this organization to anyone who needs assistance with consumer issues. Thank you Chris Elliott and your team for a job well done.

Role:  Client Served