My Nonprofit Reviews

We are Australians who booked an adventure cruise from Seattle to Alaska which was due to leave mid April 2020.
UnCruise, the operator, cancelled the cruise at the beginning of the pandemic then refused to give us a refund. They offered a credit but for most of the next two years we could not even travel to the USA without a lengthy quarantine on our return home. We are now 71 and our health has deteriorated to a point that we would not get much out of an adventure cruise.
We asked UnCruise for a refund multiple times but their attitude was we have your money take the credit or leave it. My wife chanced to find the Elliott Advocacy on-line and we gave Christopher Elliott the facts in the hope that he could change their mind. Within a couple of days he had contacted them and persuaded them to give us a full refund.